{"id":4034170,"url":"https://alion.io/job/vero-hr-business-operations-coordinator","title":"Business Operations Coordinator","company":{"id":686419,"name":"Vero HR","domain":"verohr.co.uk","url":"https://alion.io/company/verohr","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Basingstoke, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":41284},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-11-10T19:37:33Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-15T04:05:22Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We are the internal recruitment partner for our client, a UK debt recovery and financial services business, providing professional, ethical and commercially focused solutions across the full debt recovery lifecycle.\nAre you highly organised, analytical and detail oriented, with a passion for producing accurate reporting and maintaining high-quality data?\nWe're looking for a Business Operations Coordinator to support the Collections and Recoveries operation through a combination of administration, reporting, reconciliation and data quality activities.\nYou'll play a key role in ensuring portfolio information is accurate, reporting is delivered effectively and operational controls are maintained.\nYour responsibilities will include:\nProviding administrative support across the Collections and Recoveries function. \nMaintaining accurate customer, agreement and portfolio records across internal systems. \nSupporting banking, payment administration and reconciliation activities. \nAssisting with customer and client invoicing and write off administration. \nMaintaining clear audit trails, supporting documentation and operational records. \nProducing regular management information, portfolio reports and performance dashboards. \nSupporting monthly client and funding partner reporting requirements. \nExtracting, reviewing and reconciling data from multiple systems and reporting tools. \nUsing Excel and Power BI to analyse portfolio performance and trends. \nInvestigating data discrepancies and supporting resolution of reporting issues. \nMonitoring data quality and identifying inconsistencies or reporting exceptions. \nSupporting month-end reporting, reconciliation and stakeholder reporting activities. \nMaintaining procedure documents and training guides to support operational consistency\nWe're looking for someone who is organised, proactive, analytical and highly detail focused, with the confidence to investigate issues and challenge information when figures do not reconcile.\nYou'll ideally have experience within collections, financial services, lending, asset finance, reporting or regulated operational environments, together with:\n Strong Microsoft Excel skills. \nExperience producing management information, reporting or operational analysis. \nThe ability to work confidently with large datasets and multiple information sources. \nStrong attention to detail and accuracy. \nExcellent organisational skills and the ability to manage recurring deadlines. \nGood written and verbal communication skills. \nThe ability to work independently whilst collaborating effectively across teams. \nAn understanding of controls, audit trails and data governance principles. \nExperience using Power BI would be advantageous.\nIn return we are offering:\n Competitive salary circa £31,000, depending on experience. \nOffice-based role in Basingstoke, Monday to Friday, 9:00am - 5:00pm (35 hours per week).\nFriendly, collaborative team culture with a supportive management approach.\n25 days’ annual leave plus bank holidays.\nOpportunities for growth within a well-established and expanding financial services organisation.\nDiscretionary bonus scheme. \nDeath in service - 4x annual salary. \nPension contributions 4% employer, 5% employee.\nEmployee Assistance Programme \nVarious wellbeing and Social events throughout the year.","description_format":"text","description_chars":3321,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-10T19:37:33Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":3,"expected_fill_days":47,"reasons":["conf:2","agency","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":41284,"is_top_pay":false},"html_url":"https://alion.io/job/vero-hr-business-operations-coordinator","json_url":"https://alion.io/job/vero-hr-business-operations-coordinator.json","meta":{"generated_at":"2026-11-15T04:13:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":94,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686419},"rest":"https://alion.io/mcp/rest/get_company?id=686419"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvero-hr-business-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvero-hr-business-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvero-hr-business-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vero-hr-business-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvero-hr-business-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4034170}},{"tool":"search_jobs","arguments":{"company":"verohr.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4034170},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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