{"id":2023990,"url":"https://alion.io/job/versana-it-operations-manager","title":"IT Operations Manager","company":{"id":3783705,"name":"Versana","domain":"versana.io","url":"https://alion.io/company/versana","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":173000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":599},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:18:43Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T17:49:53Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Join Versana as an IT Operations & End User Computing Manager. In this role, you will lead and oversee all corporate IT operations, end-user computing, and manage service provider engagement. You will be responsible for ensuring the reliability, security, and efficiency of the company's IT systems, hardware assets, and user support functions. You will also drive continuous improvement initiatives to enhance the employee IT experience and ensure business continuity and operational readiness of corporate IT services.\nMissions\nAssurer la fiabilité, la sécurité et l'efficacité des systèmes informatiques de l'entreprise, des actifs matériels et des fonctions de support aux utilisateurs.\nDévelopper et maintenir les politiques, normes et procédures opérationnelles informatiques, et conduire des initiatives d'amélioration continue.\nGérer et soutenir les services Microsoft 365, y compris Entra ID, Exchange Online, SharePoint Online, Teams, Intune, OneDrive, et Microsoft Defender.\nProfil recherché\n - Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent practical experience- 3+ years of experience managing vendors, managed service providers, or IT operations teams\n- Strong knowledge of endpoint security, patch management, hardware lifecycle management, and vulnerability remediation\n- Hands-on experience administering Microsoft 365 and Entra ID environments\n- Experience supporting hybrid and remote work environments\n- Experience with endpoint management and mobile device management platforms, preferably Microsoft Intune\n- Experience supporting employee onboarding, offboarding, and access governance processes\n- 5+ years of experience in Corporate IT, IT Operations, or End User Computing environments\n- Hands on experience supporting macOS and Windows\n- Knowledge of Microsoft Defender, Conditional Access, EDR solutions, networking technologies, and modern endpoint security practices\n- Strong understanding of identity and access management principles","description_format":"text","description_chars":2010,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Business & SME Lending"],"lifecycle":[{"event":"open","at":"2026-10-07T13:25:50Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":20,"expected_fill_days":35,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/versana-it-operations-manager","json_url":"https://alion.io/job/versana-it-operations-manager.json","meta":{"generated_at":"2026-10-13T19:53:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30471,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3783705},"rest":"https://alion.io/mcp/rest/get_company?id=3783705"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fversana-it-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fversana-it-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fversana-it-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/versana-it-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fversana-it-operations-manager"}]}