{"id":1029714,"url":"https://alion.io/job/versent-senior-servicenow-engineer","title":"Senior ServiceNow Engineer","company":{"id":60639,"name":"Versent","domain":"versent.com.au","url":"https://alion.io/company/versent","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia","Melbourne, Australia","Canberra, Australia","Perth, Australia","Brisbane, Australia","Adelaide, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":159000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2945},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AIOps","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-09-23T11:08:00Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"As a Senior ServiceNow Engineer, you will play a key role in designing, developing, and delivering ServiceNow solutions that enable clients to improve service management, automate workflows, and optimise business operations.\nThis role requires candidates who currently hold Australian security clearance.\nKey Responsibilities\nDesign and develop ServiceNow solutions across modules (ITSM, ITOM, CSM, HRSD, SecOps)\nConfigure workflows, UI policies, business rules, and integrations\nTranslate business requirements into technical solutions\nLead technical delivery and support end-to-end implementations\nEnsure adherence to ServiceNow best practices and development standards\nSupport integrations with external systems (REST/SOAP APIs, MID Server)\nTroubleshoot issues and optimise platform performance\nCollaborate with architects, stakeholders, and delivery teams\nRequired Skills & Experience\nStrong hands-on ServiceNow development and configuration experience\nExperience with integrations and data migration\nGood understanding of ITIL processes\nAbility to work in Agile delivery environments\nAn interest in expanding skills into other ITSM tools, Cloud, AIOps or Security\nLife at Versent\nWe're a diverse team of motivated humans who think outside the box and strive to deliver what others might consider impossible. At Versent we truly care about our people and put real focus on cultivating a culture of learning, collaboration and growth. We provide our teams with the space, trust, and support, to deliver the best work of their careers. To enable this, we have a culture that places a high value on continual feedback, excellence, and invention anchored in customer success.\nWe also offer our team:\nFlexibility: We give you the freedom to excel, providing as much autonomy and flexibility around when you work so you can manage your time in a way that best suits you to get the job done.\n\nLearning: We are passionate about continuous improvement and care about you investing in and developing your craft. Our Craft 180 Program is a holistic strategy for ongoing, meaningful skill and capability development with an ultimate goal to create an environment where people can learn and contribute in different ways to develop, practice and become masters of their craft.\n\nAccess to Benefits That Fit Your Life: From salary packaging and purchased leave to novated leasing options, we offer a range of benefits designed to suit different lifestyles and priorities. There’s something for everyone.\n\nHealth & Wellbeing Programmes: We focus on you as a whole person, with wellbeing initiatives that are to support you mentally, physically, emotionally and financially.\n\nConnection: Regular social activities across your team and the organisation.\n\nRecognition: We offer several reward & recognition programmes to acknowledge the amazing work that you do!\n\nCareer opportunity: We provide the opportunity to work on diverse projects and initiatives that enable you to create a brilliant career.\n\nAt Versent, we don't adhere to a one-size-fits-all hiring strategy. We understand that you might not fulfill all the criteria for this position. Our celebration of diverse perspectives isn't just a value, it's a way to gain an edge. If you believe this opportunity is where you can thrive, don't be shy and apply!\nIf you require any accommodations throughout the interview process, please get in touch with us by emailing .","description_format":"text","description_chars":3431,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Information Technology","Cloud Computing"],"lifecycle":[{"event":"open","at":"2026-09-18T13:21:27Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.858,"p_room":1,"age_days":6,"expected_fill_days":42,"reasons":["conf:21","velocity","win:early"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/versent-senior-servicenow-engineer","json_url":"https://alion.io/job/versent-senior-servicenow-engineer.json","meta":{"generated_at":"2026-09-23T14:40:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}