{"id":3819303,"url":"https://alion.io/job/version-1-senior-user-researcher","title":"Senior User Researcher","company":{"id":4010,"name":"Version 1","domain":"version1.com","url":"https://alion.io/company/version1","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Snowflake","optional":false}],"status":"live","first_seen_at":"2026-11-05T14:22:31Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T10:06:26Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.\nWe’re an award-winning employer reflecting how our employees are at the very heart of what we do:\nUK & Ireland's premier AWS, Microsoft & Oracle partner \n3300+ strong, €350/£300m revenue business \n10+ years as a Great Place to Work in Ireland & UK \nBest Workplace for Women in the UK & Ireland by GPTW \nBest Workplace for Wellbeing in the UK by GPTW \nWe’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!.\n As a Senior User Researcher Consultant at Version 1, you will shape meaningful, accessible services that deliver lasting value across our Public Sector Clients. Leading research across the full delivery lifecycle, you’ll help agile teams validate assumptions, reduce risk, and prioritise work based on real user needs.\nYou will work autonomously within multidisciplinary teams - collaborating with product managers, designers, business analysts, and developers - to ensure evidence drives decision-making at every stage. Beyond projects, you’ll influence service strategy, foster a user-first mindset in client organisations, and strengthen Version 1’s user research practice by mentoring colleagues and sharing expertise across our community of practice.\nThis role is ideal for a consultant who thrives in client-facing settings, can confidently lead discovery and delivery activities, and has a proven track record of working to the GDS Digital Service Standard.\nResponsibilities\nLead and deliver user research for complex projects, ensuring findings directly inform product, service, and strategy decisions.\nProactively contribute to client meetings, workshops, and presentations, building strong relationships and providing actionable recommendations.\nDevelop strong client relationships by anticipating client needs, advising on research opportunities, and driving outcomes that align with both user needs and business objectives.\nMentor and guide team members, upskilling junior researchers and fostering a collaborative, supportive working environment.\nExpected behaviours\nTakes full ownership of research deliverables, ensuring they are high quality and aligned with project objectives and client needs.\nAnticipates challenges and delivers proactive, evidence-based solutions to complex problems.\nCommunicates confidently and effectively, acting as a trusted research voice in meetings and workshops.\nFosters a collaborative, inclusive team culture, actively mentoring and supporting colleagues’ development.\nBrings enthusiasm, curiosity, and a willingness to learn, helping to build a positive and supportive working environment.\n We’re seeking a senior user researcher who can lead high impact projects, influence decision-making at senior levels, and deliver actionable insights that shape exceptional products and services.\n Extensive experience (5+ years) as a researcher, leading research including work on complex digital services in Agile environments.\nStrong knowledge of UK public sector service design, including GDS service standards, GOV.UK design system patterns, and assessment processes.\nEnd-to-end research capability - from designing and running generative and evaluative studies to analysing and synthesising findings into clear, actionable insights.\n Broad methodological expertise, with the ability to confidently select and apply a wide range of qualitative and quantitative methods (e.g., moderated and unmoderated usability testing, depth interviews, surveys, co-design, diary studies) to meet project needs.\nStrong consultancy skills, including building trusted client relationships, advising on research strategy, and influencing decisions at senior levels.\nStakeholder management expertise, with experience engaging senior stakeholders, facilitating workshops, and driving alignment across multi-disciplinary teams.\nProven impact, demonstrated through a strong portfolio or case studies showing how your research has informed successful product, service, or strategic outcomes.\nMentorship experience, coaching and supporting junior researchers and colleagues to develop their skills and confidence.\nThorough understanding of ethical considerations in user research, particularly when working with vulnerable users or those with access needs.\nDeep understanding of inclusive design and accessibility, including conducting research with users with access needs and familiarity with WCAG 2.2.\nExperience working within Agile teams, actively contributing to ceremonies and supporting iterative, user-centred delivery.\n At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.\nShare in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits \nStrong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme \nFlexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance \nFinancial Wellbeing initiatives including; Version 1 Pension with a 5% employee-matched contribution, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme \nEmployee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. \n24 days holiday allowance plus Public Holidays, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies \nEducational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat \nReward schemes including Version 1’s Annual Excellence Awards & quarterly Star Awards. \nEnvironment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. \nAnd many more exciting benefits… drop us a note to find out more.\n Version 1 is an equal opportunities employer\nWe are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity.\nWe want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact  at Version 1. We will consider all requests carefully, respectfully and confidentially.\n#LI-AS1 #LI-Hybrid","description_format":"text","description_chars":7389,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-11-05T17:06:56Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/version-1-senior-user-researcher","json_url":"https://alion.io/job/version-1-senior-user-researcher.json","meta":{"generated_at":"2026-11-08T14:03:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29767,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4010},"rest":"https://alion.io/mcp/rest/get_company?id=4010"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fversion-1-senior-user-researcher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fversion-1-senior-user-researcher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fversion-1-senior-user-researcher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/version-1-senior-user-researcher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fversion-1-senior-user-researcher"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3819303}},{"tool":"search_jobs","arguments":{"company":"version1.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3819303},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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