{"id":2321917,"url":"https://alion.io/job/version-1-servicenow-sampro-consultant","title":"ServiceNow SAMPro Consultant","company":{"id":4010,"name":"Version 1","domain":"version1.com","url":"https://alion.io/company/version1","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":13,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"ITIL","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false},{"name":"Snowflake","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-03-27T09:24:20Z","employer_posted_date":"2026-03-27","last_verified_at":"2026-10-21T04:53:58Z","board_verified":true,"closed_at":null,"days_open":207,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":206},"description":"Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.\nWe’re an award-winning employer reflecting how our employees are at the very heart of what we do:\nUK & Ireland's premier AWS, Microsoft & Oracle partner\n3300+ strong, €350/£300m revenue business\n10+ years as a Great Place to Work in Ireland & UK\nBest Workplace for Women in the UK & Ireland by GPTW\nBest Workplace for Wellbeing in the UK by GPTW\nWe’re a core valuesdriven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you.\n Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow to provide the very best experience to our Customers.\nWe are seeking an experienced and results-driven ServiceNow SAMPro Consultant to further develop and support our Software Asset Management solution within ServiceNow.\nKey Responsibilities:\nOwn the end-to-end design, build, and run of the ServiceNow SAM Pro capability whilst ensuring accurate software discovery, normalisation, entitlement management, compliance calculations, and optimisation across on-premises, cloud, and SaaS estates.\nDrive measurable cost avoidance, audit readiness, and robust governance while integrating SAM with associated ServiceNow modules, i.e. CMDB/CSDM, CSM / ITOM workflows.\nStrategy & Design\nDefine SAMPro vision, roadmap, and operating model\nEstablish CSDM-aligned data model and governance for software models, discovery sources, and service mapping\nPrioritise publishers/products by risk and value (e.g., Microsoft, Oracle, IBM, Adobe, VMware, Salesforce)\nDelivery & Development (Build)\nImplement and configure ServiceNow SAM Pro capabilities (to include but not limited to);\no Software model creation & normalisation, categorisation, lifecycle and de-duplication\no Entitlements (contracts, SKUs, metrics, rights, downgrade/upgrade rules, secondary use)\no Compliance rules, reconciliation, and Effective Licence Position (ELP) logic\no Publisher Packs (e.g.,Microsoft, Oracle, IBM) and content library utilisation\no Reclamation and software request flows (catalogue, approvals, fulfilment integration)\no SaaS Management (where in scope), licence utilisation, off-boarding, role rationalisation\no Cloud/Datacentre metrics (per-core, per-processor, CALs, IBM PVU/RVU, sub-capacity, Oracle partitioning, MS server/CAL, containerised workloads)\nBuild integrations (e.g. Discovery, SCCM/MECM, Intune)\nDevelop using Flow Designer, Integration Hub, Business Rules, UI Policies/Actions, and Workspaces\nCreate dashboards & KPIs in Platform Analytics (i.e. compliance trends, spend, reclaim, risk, audit exposure)\nRun & Support (Operate)\nMaintain platform health, upgrades, patches, store app updates, regression tests, and release notes impact review\nOperate regular reconciliation cycles; produce ELPs and variance analysis\nRun periodic data quality and normalisation checks (models, installs, usage, contracts).\nPrepare and support vendor audits\nMaintain knowledge articles, runbooks, SOPs, and training for all users\nProvide expert support, resolve defects; manage enhancement backlog\n Deep knowledge of SAM Pro data structures, software model, discovery model, install, usage, entitlement, allocation, consumption, and compliance tables\n5-8+ years in ITAM/SAM with at least 3 years hands-on with ServiceNow SAM Pro across build and run.\nCSA (Certified System Administrator)\nCAD (Certified Application Developer)\nCIS-SAM (Certified Implementation Specialist - SAM)\nCIS-Discovery and/or CIS-HAM\nMicrosoft/Oracle/IBM licensing accreditations or equivalent vendor-specific training\nDeep familiarity with ServiceNow SAM Pro features: NDS, Software Model Library, Publisher Packs, Reclamation, SAM/SaaS Workspaces, entitlement and SKU management, usage metering, and compliance engine\nUnderstanding of ITIL/ITAM processes, CSDM, CMDB relationship modelling, and Service Operations\nProven delivery of at least one enterprise-scale SAM Pro implementation (multi-publisher, multi-region).\nTrack record of audit defence and material cost avoidance/savings.\nExperience integrating discovery tools and endpoint managers, and operating reclamation programmes\nProven track record in delivering a digital user experience to very high outcomes\nStrong communication, interpersonal, and problem-solving abilities\nCustomer-focused mindset with a commitment to delivering high-quality support\nStrategic thinking and decision-making\nAbility to manage multiple priorities and meet deadline\nAdaptability to evolving technologies and processes\nStrong analytical and reporting skills\nITIL Version 4 Foundation Level certification\n Why Version 1?\nAt Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.\nShare in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.\nStrong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.\nFlexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.\nFinancial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.\nEmployee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.\nEducational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.\nReward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.\nEnvironment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.\nAnd many more exciting benefits… drop us a note to find out more.","description_format":"text","description_chars":7171,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-10-12T06:17:06Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.363,"p_room":0.28,"age_days":207,"expected_fill_days":27,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/version-1-servicenow-sampro-consultant","json_url":"https://alion.io/job/version-1-servicenow-sampro-consultant.json","meta":{"generated_at":"2026-10-21T06:07:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8875,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4010},"rest":"https://alion.io/mcp/rest/get_company?id=4010"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fversion-1-servicenow-sampro-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fversion-1-servicenow-sampro-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fversion-1-servicenow-sampro-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/version-1-servicenow-sampro-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fversion-1-servicenow-sampro-consultant"}]}