{"id":2365861,"url":"https://alion.io/job/vertenviro-remote-project-coordinator","title":"Remote Project Coordinator","company":{"id":4418212,"name":"Vert Environmental","domain":"vertenviro.com","url":"https://alion.io/company/vertenviro","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"PDT","utc_offset_min":-8,"utc_offset_max":-8},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["AR","MX","PH","ZA"],"hiring_countries_total":4,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":15500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Asana","optional":false},{"name":"Google Sheets","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Project","optional":false},{"name":"Monday.com","optional":false},{"name":"Scrum","optional":false},{"name":"Slack","optional":false},{"name":"Trello","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-10-08T19:11:08Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T20:43:13Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Role: Full-Time \nType of work: Remote\nLocation: Columbia, Mexico, Argentina, South Africa, Philippines - IC Only\nSummary\nWe are seeking a talented Remote Project Coordinator with Customer Service experience to join our team! This is an exciting opportunity to grow professionally while playing an essential role in the company’s success.\nIn this position, you’ll be the primary point of contact, managing inquiries about fieldwork, lab results, pricing, billing, and other administrative tasks. You’ll ensure seamless coordination between our team and clients, proactively identify client needs, oversee daily workflows, support internal teams, and facilitate smooth communication across departments.\nWe are looking for someone who can dispatch with a sense of urgency, think creatively under pressure, and demonstrate excellent customer service and problem-solving skills.\nGeneral Description\nAnswer incoming phone calls promptly and professionally\nMake outbound calls to clients, internal teams, and departments\nCoordinate and schedule field events, including arranging appointments with technicians, clients, and homeowners as needed\nDeliver exceptional customer service while maintaining strong client relationships\nAccurately enter and manage data in relevant systems\nPrepare and obtain necessary work authorizations and documentation\nOrganize files and perform other administrative tasks as required\nKey responsibilities include:\nHandling 20-30+ calls per day\nManaging 15-25 emails daily\nResponding to 10+ internal messages (Slack, etc.)\nSwitching efficiently between phone, email, Slack, and other tools\nReaching out to clients to gather information and schedule appointments\nContacting technicians, confirming their availability, and coordinating accordingly\nPerforming data entry and administrative task\nAnswering phone calls\nCalling clients and technicians\nScheduling field jobs with technicians, clients, and homeowners\nProvide excellent customer service and maintain client relations\nData entry\nPreparing and gaining work authorizations\nAssist in acquiring billing information for clients and insurance companies\nWorking hours:\n8 hours/day within the 7 AM - 7 PM PDT window\nRotational Saturdays each month.\nCriteria:\nExcellent English skills are essential, especially for managing phone communication\nMust be comfortable working in the PDT timezone\nRequirements\nMinimum 2 years of experience in project coordination, administrative support, or related roles\nProven ability to manage multiple projects simultaneously\nFamiliarity with project management methodologies such as Agile, Waterfall, Scrum, or similar\nExperience using project management software tools (e.g., Asana, Trello, Jira, Monday.com, Microsoft Project)\nStrong organizational and multitasking abilities\nExcellent communication and stakeholder management skills\nProficient in scheduling and tracking project timelines\nSkilled in data entry and reporting using Excel, Google Sheets, and other reporting tools\nExperienced in coordinating meetings, taking minutes, and following up on action items\nStrong interpersonal and communication skills, with a focus on client satisfaction.\nWillingness to develop and maintain strong client relationships via email and phone.\nA growth mindset with a passion for continuous learning and development.\nAbility to work both collaboratively and independently.\nEnglish proficiency at B2 level or above.\nValues such as honesty and integrity.\nProactive problem-solver with a focus on removing roadblocks for clients.\nProven remote work experience with a dedicated home office setup, including a desktop, quality headset, and a stable internet connection.\nIf you’re detail-oriented, enjoy communication, and are eager to be a key player in our success, this could be the perfect role for you. Apply today and start your journey with us!","description_format":"text","description_chars":3842,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Continuous learning","Home office"],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"},{"name":"Philippines","iso":"PH","kind":"country"},{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T16:39:06Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":30,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-12T23:14:37Z"},"pay":null,"html_url":"https://alion.io/job/vertenviro-remote-project-coordinator","json_url":"https://alion.io/job/vertenviro-remote-project-coordinator.json","meta":{"generated_at":"2026-10-12T23:14:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":38127,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418212},"rest":"https://alion.io/mcp/rest/get_company?id=4418212"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvertenviro-remote-project-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvertenviro-remote-project-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvertenviro-remote-project-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vertenviro-remote-project-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvertenviro-remote-project-coordinator"}]}