{"id":3182149,"url":"https://alion.io/job/vertexone-sap-customer-service-technical-consultant-ind-remote","title":"SAP Customer Service Technical Consultant (IND Remote)","company":{"id":2627879,"name":"VertexOne","domain":"vertexone.ai","url":"https://alion.io/company/vertexone","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ABAP","optional":false},{"name":"SAP Fiori","optional":false}],"status":"live","first_seen_at":"2026-10-23T06:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-05T08:03:20Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"SAP Customer Service Technical Consultant\n Position Summary \nWe are seeking an SAP Utilities Customer Service Technical Consultant II to join our growing SAP Utilities practice. In this role, you will support utility clients by designing, developing, integrating, and maintaining SAP IS-U Customer Service solutions that drive operational efficiency and enhance the customer experience.\nThe ideal candidate possesses strong SAP IS-U Customer Service technical expertise, hands-on ABAP development experience, and a proven ability to support integrations, workflows, Fiori applications, and customer service business processes. This role partners with functional consultants, architects, and client stakeholders to deliver scalable, high-quality solutions that improve operational efficiency and customer experience.\nExpertise Design, develop, and support technical solutions within SAP IS-U Customer Service. \nCreate and maintain ABAP reports, enhancements, interfaces, workflows, forms, and custom developments. \nDevelop and support integrations between SAP IS-U, SAP CRM, SAP S/4HANA Utilities, and third-party applications. \nBuild and maintain APIs, web services, IDocs, RFCs, and middleware-based integrations.\nSupport SAP Fiori applications and user experience enhancements.\nParticipate in requirements gathering, solution design, testing, deployment, and production support activities.\nTroubleshoot complex application issues and perform root cause analysis. \nSupport data migration and conversion efforts for implementations and transformation projects. \nCollaborate with cross-functional teams to deliver high-quality, scalable solutions.\nCreate technical documentation and support knowledge transfer activities\nContribute to continuous improvement initiatives and SAP modernization programs","description_format":"text","description_chars":1799,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Management","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-10-23T21:54:03Z"}],"visa":[],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.809,"p_room":0.9,"age_days":12,"expected_fill_days":21,"reasons":["conf:2","velocity","win:mid","comp:attention"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/vertexone-sap-customer-service-technical-consultant-ind-remote","json_url":"https://alion.io/job/vertexone-sap-customer-service-technical-consultant-ind-remote.json","meta":{"generated_at":"2026-11-05T09:09:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11685,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2627879},"rest":"https://alion.io/mcp/rest/get_company?id=2627879"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvertexone-sap-customer-service-technical-consultant-ind-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvertexone-sap-customer-service-technical-consultant-ind-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvertexone-sap-customer-service-technical-consultant-ind-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vertexone-sap-customer-service-technical-consultant-ind-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvertexone-sap-customer-service-technical-consultant-ind-remote"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3182149}},{"tool":"search_jobs","arguments":{"company":"vertexone.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3182149},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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