# VoIP Telecom Project Technician/Tier 2 IT Support

About the Role Digital Guru is looking for a VOIP/Telecom Project Technician to join our Fergus Falls team. This role is built for someone who loves the technical side of telecom deploying and managing VOIP systems, running client cutover projects, and troubleshooting the infrastructure that keeps businesses connected while also staying sharp on the fundamentals of hands-on IT support. This is a hybrid role: roughly 70% VOIP/telecom project management and technical work, and 30% Tier 2 IT support. You'll spend most of your time owning telecom projects end-to-end, with the remainder split between hardware, software, and network troubleshooting for our clients. We're a 100% Microsoft shop, so you'll be working across Microsoft 365, Azure, and Windows Server environments every day. What You'll Do Telecom & VOIP Project Work (70%) Lead and support VOIP deployment and migration projects from planning through go-live, including site cutovers and client onboarding Configure, maintain, and troubleshoot VOIP platforms, SIP trunking, and PBX systems Coordinate with carriers, vendors, and internal teams to keep telecom projects on schedule and within scope Design and document telecom infra

- **Id**: 816989
- **Url**: <https://alion.io/job/vertin-voip-telecom-project-techniciantier-2-it-support>
- **Role**: Support
- **Role family**: Support
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Edina, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-04T00:00:00Z
- **Employer posted date**: 2026-09-04
- **Last verified at**: 2026-11-11T11:13:07Z
- **Board verified**: yes
- **Days open**: 68
- **Description format**: text
- **Description chars**: 3086
- **Description truncated**: no
- **Benefits**: 401k plan, Continuous learning, Growth opportunities, Life insurance, Parental leave, Retirement plans
- **Relocation offered**: no

## Company

- **Id**: 688119
- **Name**: Vertin
- **Domain**: vertin.com
- **Url**: <https://alion.io/company/vertin>
- **Size band**: 11-50
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workable

## Salary estimate

- **Min usd**: 42000
- **Max usd**: 106000
- **Period**: year
- **Method**: role_country_seniority_unknown
- **Sample n**: 2276

## Technologies

- **Azure** — Optional: no
- **Microsoft Entra ID** — Optional: no
- **Windows Server** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 68

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-09-12T11:41:31Z

## Liveness

- **Score**: 13
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.366
- **P room**: 0.36
- **Age days**: 68
- **Expected fill days**: 35
- **Reasons**: conf:3, win:tail, crowd:
- **Computed at**: 2026-11-11T05:49:22Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.