{"id":4229780,"url":"https://alion.io/job/vertiv-application-development-support-senior-analyst-11","title":"Application Development & Support Senior Analyst","company":{"id":58885,"name":"Vertiv","domain":"vertiv.com","url":"https://alion.io/company/vertiv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":479,"ghost_share":0.004,"stale_share":0.877,"repost_share":0.006,"time_to_fill_p50_days":16,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Pune, India","Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ETL/ELT","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Oracle ERP","optional":false},{"name":"ITIL","optional":true},{"name":"Machine Learning","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-11-13T04:44:42Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T14:23:07Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary:\nThe Application Support Analyst will play a critical role in ensuring the stability, availability, and performance of applications supporting Legal, Compliance, and EHS functions. The role is responsible for application monitoring, incident management, user access administration, integration support, root cause analysis, and coordination with business and technical stakeholders. The analyst will help ensure reliable operations, data integrity, and continuous improvement across the Legal IT Portfolio.\nKey Responsibilities:\nApplication Monitoring: Monitor application availability, performance, and health across the Legal Systems Portfolio.\nIncident Management: Manage application incidents and service requests and coordinate resolution activities.\nUser Access Administration: Provision, modify, and remove user access in accordance with security requirements.\nIntegration Monitoring: Monitor and maintain integrations between compliance systems, Oracle EBS, Data Lake platforms, and other enterprise systems.\nRoot Cause Analysis: Investigate recurring issues and document corrective actions.\nVendor and Stakeholder Coordination: Work with vendors, business users, and IT teams to resolve issues.\nDocumentation: Maintain support procedures, knowledge articles, and system documentation.\nTesting and Validation: Support upgrades, patches, enhancements, and production releases.\nCompliance Support: Assist with audits, access reviews, and regulatory requirements.\nContinuous Improvement: Identify opportunities to improve support processes, monitoring, reporting, and automation.\nQualifications:\nEducation: Bachelor’s degree in information systems, Computer Science, Information Technology, or related field.\nExperience: Minimum of 3-5 years of experience in application support or related IT operations role. Experience supporting Legal, Compliance, or EHS systems is preferred.\nTechnical Skills:\nApplication Support: Enterprise application support and troubleshooting.\nIntegration Technologies: APIs, ETL processes, and system integrations.\nSystems Knowledge: Oracle EBS, Data Lake environments, SaaS applications, and ITSM platforms.\nMonitoring and Troubleshooting: Experience with monitoring and diagnostic tools.\nCore Competencies:\nMicrosoft Office: Proficient in Microsoft Office suite.\nSDLC: In depth understanding of Software Development Lifecycle (SDLC) methodologies.\nTime Management: Strong time management skills with the ability to prioritize tasks and meet deadlines.\nAnalytical: Excellent problem-solving abilities, capable of understanding complex business processes and translating them into functional requirements.\nCommunication: Superior verbal and written communication skills, adept at engaging with both technical and non-technical stakeholders. Proficient in English.\nInterpersonal: Strong interpersonal skills with a proven ability to collaborate within a team and build relationships across all organizational levels.\nCustomer First Mindset: Demonstrated ability to effectively explain technical concepts to non-technical stakeholders\nPreferred Qualifications:\nTools: Experience working with Big Data Platforms (DataLake), Robotic Process Engineering (RPA), Machine Learning (ML) and Artificial Intelligence (AI) tools is preferred.\nBackground: Experience supporting Legal, Compliance, EHS, GRC, case management, or SaaS platforms. Familiarity with ServiceNow and ITIL practices.\nThe successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.\nOUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.\nOUR STRATEGIC PRIORITIES:\nCustomer Focus\nOperational Excellence\nHigh-Performance Culture\nInnovation\nFinancial Strength\nOUR BEHAVIORS:\nOwn It\nAct With Urgency\nFoster a Customer-First Mindset\nThink Big and Execute\nLead by Example\nDrive Continuous Improvement\nLearn and Seek Out Development\nVertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers\nWork Authorization\nNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.","description_format":"text","description_chars":5190,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Servers & Data Center Hardware","Power Supplies & Power Electronics","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-11-13T09:21:47Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":1,"expected_fill_days":16,"reasons":["conf:0","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/vertiv-application-development-support-senior-analyst-11","json_url":"https://alion.io/job/vertiv-application-development-support-senior-analyst-11.json","meta":{"generated_at":"2026-11-14T16:42:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19017,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58885},"rest":"https://alion.io/mcp/rest/get_company?id=58885"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvertiv-application-development-support-senior-analyst-11"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvertiv-application-development-support-senior-analyst-11"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvertiv-application-development-support-senior-analyst-11"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vertiv-application-development-support-senior-analyst-11\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvertiv-application-development-support-senior-analyst-11"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4229780}},{"tool":"search_jobs","arguments":{"company":"vertiv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4229780},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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