{"id":2815614,"url":"https://alion.io/job/vertiv-field-delivery-manager-ac-power","title":"Field Delivery Manager - AC Power","company":{"id":58885,"name":"Vertiv","domain":"vertiv.com","url":"https://alion.io/company/vertiv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":409,"ghost_share":0,"stale_share":0.875,"repost_share":0.005,"time_to_fill_p50_days":5,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":66565,"max":83206,"currency":"EUR","period":"year","gross":true,"usd_annual":93542},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-12T10:18:25Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-20T17:39:12Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":69},"description":"POSITION SUMMARY\nThe Manager for Field Service Engineers plays a pivotal role in leading a team of engineers responsible for the installation, repair, and maintenance of Vertiv and legacy company equipment at customer sites across the EMEA region (ITALY). This role ensures operational excellence, team performance, and customer satisfaction through effective leadership and strategic oversight\n\nRESPONSIBILITIES\nLead, coach, and manage a team of Field Service Engineers across designated territories.\nEnsure timely and high-quality execution of installation, maintenance, and repair services.\nDrive team performance through KPIs, efficiency metrics, and continuous improvement initiatives.\nMaintain compliance with safety standards, company policies, and industry regulations.\nCollaborate with internal departments (e.g., Sales, Technical Support, Logistics) to ensure seamless service delivery.\nFoster strong customer relationships, acting as a point of escalation and ensuring satisfaction.\nIdentify training needs and support the development of technical and soft skills within the team.\nManage resource planning, scheduling, and workload balancing to optimize service coverage.\nSKILLS & COMPETENCIES\nIn-depth technical knowledge of Vertiv and legacy equipment.\nTeam leadership and performance management.\nCustomer relationship management.\nOperational planning and resource optimization.\nSafety and compliance awareness.\nData-driven decision-making and reporting.\n\nQUALIFICATIONS\nFormal Engineering qualification in a related field\nProven experience managing field service teams in a technical or engineering environment.\nStrong leadership and people management skills.\nExcellent problem-solving and decision-making capabilities.\nEffective communication and interpersonal skills.\nPHYSICAL & ENVIRONMENTAL DEMANDS\nPlease list all physical and environmental demands that may performed on a regular basis.\n\nTIME TRAVEL REQUIRED\n25%\nThe successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.\nOUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.\nOUR STRATEGIC PRIORITIES\nCustomer Focus\nOperational Excellence\nHigh-Performance Culture\nInnovation\nFinancial Strength\nOUR BEHAVIORS\nOwn It\nAct With Urgency\nFoster a Customer-First Mindset\nThink Big and Execute\nLead by Example\nDrive Continuous Improvement\nLearn and Seek Out Development\nThe anticipated salary range for this role in Milan - Italy locality is between 66,565 Euros to 83,206 Euros gross per year (based on a full-time working week). Certain roles may be eligible for variable compensation and benefits. Where applicable, a comprehensive overview of the full benefits package and any additional compensation will be provided during the recruitment process in accordance with local legal requirements. Compensation is determined based on objective, gender-neutral criteria, including skills, experience, and job responsibilities.\nThe applicable National Collective Bargaining Agreement (CCNL) for this role is Metalmeccanico Industri\nAt Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.\nVertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers","description_format":"text","description_chars":4464,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Servers & Data Center Hardware","Power Supplies & Power Electronics","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-18T12:58:10Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.185,"p_room":0.28,"age_days":68,"expected_fill_days":5,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":93542,"is_top_pay":false},"html_url":"https://alion.io/job/vertiv-field-delivery-manager-ac-power","json_url":"https://alion.io/job/vertiv-field-delivery-manager-ac-power.json","meta":{"generated_at":"2026-10-20T21:00:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24412,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58885},"rest":"https://alion.io/mcp/rest/get_company?id=58885"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvertiv-field-delivery-manager-ac-power"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvertiv-field-delivery-manager-ac-power"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvertiv-field-delivery-manager-ac-power"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vertiv-field-delivery-manager-ac-power\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvertiv-field-delivery-manager-ac-power"}]}