{"id":3944748,"url":"https://alion.io/job/vertiv-high-density-thermal-system-engineer","title":"High-Density Thermal System Engineer","company":{"id":58885,"name":"Vertiv","domain":"vertiv.com","url":"https://alion.io/company/vertiv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":460,"ghost_share":0.004,"stale_share":0.863,"repost_share":0.009,"time_to_fill_p50_days":14,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Westerville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-03T19:01:03Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-08T18:43:57Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"POSITION SUMMARY\nWe are seeking a High-Density Thermal System Engineer to strengthen thermal technical support team for high-density applications. Leading support across mechanical, electrical, quality, monitoring, controls, and troubleshooting for high-density and liquid cooling products. The ideal candidate will possess deep expertise in thermal dynamics, demonstrate strong leadership skills, and drive continuous improvement initiatives.\nRESPONSIBILITIES\nLead the support of thermal management systems for high-density and liquid cooling applications.\nMentor and support team members, fostering a collaborative environment and promoting technical growth within the team.\nWork closely with R&D and Offering to integrate new technologies and solutions into existing systems effectively.\nImplement best practices and innovative solutions to enhance thermal management processes and drive continuous improvement.\nOversee implementation of upgrade/retrofit programs first article testing in the lab or at customer sites.\nIdentify and resolve issues related to thermal performance, including diagnosing, and addressing problems in high-density and liquid cooling systems.\nProvide technical support across mechanical, electrical, quality, monitoring, and control systems to ensure seamless integration and performance of thermal solutions. \nOnsite travel to address escalated issues and/or attend customer meetings.\nLead the development and maintenance of technical documentation, and support content for high-density products.\nCommunicate effectively to understand customer needs, provide technical support, and resolve issues, ensuring high levels of customer satisfaction.\nMonitor industry trends and emerging technologies in thermal management and cooling systems and provide recommendations for incorporating these advancements into current processes.\nStay abreast of HVAC and AHRI codes and standards for thermal products.\nStay informed about new products, revisions, updates, and upgrades that may affect product operation.\n\nQUALIFICATIONS\nBachelor’s degree in Mechanical Engineering, Thermal Engineering, Thermal Dynamics, or a related field required.\nMinimum of five years experience interacting with customers on a technical level required.\nWorking knowledge of glycol and water quality is a plus.\nExperience and Knowledge of Vertiv thermal products is a plus. \nDeep expertise in thermal dynamics and proven ability to optimize complex thermal systems.\nAt least 5 years of experience in thermal management, specifically with high-density and liquid cooling systems.\nExcellent writing and verbal communication skills.\nExcellent organizational and time management skills.\nStrong leadership skills with a proven ability to direct, build, and lead technical teams.\nPossess a positive attitude and flexibility in a rapidly changing environment.\nDetail oriented and self-motivated with the ability to work without direct supervision.\nProficient PC skills including all Microsoft Office products and web-based technologies.\nMust be able to read and interpret electrical diagrams, piping drawings and blueprints.\nStrong skill sets: Customer service skills, troubleshooting skills, Safety minded, Microsoft Office and web-based technology, Mechanical aptitude. \nInterpersonal Skills, Professional, Reliable, Team Player. \n\nPOSITIONS ELIGIBILITY REQUIREMENTS \n20% travel will be required, work flexible schedules, and maintain valid driver’s license.","description_format":"text","description_chars":3449,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Servers & Data Center Hardware","Power Supplies & Power Electronics","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-11-08T18:43:57Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 14 · green card filings: 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