{"id":3099787,"url":"https://alion.io/job/vertiv-install-base-lifecycle-services-product-manager","title":"Install Base & Lifecycle Services Product Manager","company":{"id":58885,"name":"Vertiv","domain":"vertiv.com","url":"https://alion.io/company/vertiv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":428,"ghost_share":0.002,"stale_share":0.864,"repost_share":0.007,"time_to_fill_p50_days":5,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore","Malaysia","Philippines"],"countries":["SG","MY","PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":115000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":32},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T03:12:21Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T03:11:21Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Title: Install Base & Lifecycle Services Product Manager\nFunction/Department: Service Management\nReports To: Regional Service Product Sr. Manager\nPOSITION SUMMARY\nVertiv is seeking an Install Base & Lifecycle Services Product Manager to drive the success and expansion of lifecycle service revenue across our product lines: Thermal, Power, IT Systems, and Infrastructure Solutions.\nYou will map, analyse, and monetise Vertiv's regional equipment population - identifying replacement windows, modernisation opportunities, and lifecycle service triggers. You will develop and execute the Install Base Penetration strategy, deploy membership or contract plans/programs, and build the sales pipeline from install base analytics. Reporting to the Head of Service Product Management, this is a high-impact individual contributor role with a clear trajectory into team leadership.\nRESPONSIBILITIES\nInstall Base Mapping & Data StrategyOwn the regional installed base database - build, cleanse, enrich, and maintain equipment records across all product lines\nDevelop install base mapping frameworks showing equipment age, warranty status, service history, and lifecycle position\nPartner with Sales, CRM, and field teams to close data gaps and improve install base accuracy and coverage\nCreate and maintain install base dashboards to support pipeline visibility and opportunity identification\n\nLifecycle Services Go-to-MarketDefine and package regional lifecycle service offerings: modernisation, retrofit, Li-Ion conversion, fluid management, and equipment refresh\nDevelop lifecycle service bundles aligned with T&M growth initiative revenue targets\nCreate sales enablement tools - lifecycle maps, replacement calculators, ROI models, and customer-facing collateral\nCoordinate with the Service Product Manager, and Pricing Manager and Commercial on pricing, packaging, and launch readiness\n\nOpportunity Management & Pipeline DevelopmentBuild and manage the lifecycle services opportunity pipeline from install base analytics\nCreate opportunity management dashboards for Sales - surfacing equipment due for replacement, contract expiry, and upsell triggers\nCollaborate with Sales leadership to convert install base insights into qualified service opportunities\nReport on pipeline health, conversion rates, and revenue contribution from lifecycle services\n\n Lifecycle Analytics & Replacement TriggersAnalyse equipment populations to identify replacement windows, modernisation triggers, and retrofit opportunities\nMap product populations against lifecycle stages: Commission → Warranty → PM → Replacement → Modernisation → EOL/Obsolescence\nDevelop predictive models for equipment replacement timing based on age, utilisation, failure trends, and obsolescence risk\nAlign lifecycle trigger data with Vertiv's EOL process (EOS, EOP, EOSL, OBS) to proactively position service interventions\n\nInstall Base PenetrationDesign and execute the regional Install Base Penetration strategy to increase service attachment on existing equipment populations\nDeploy structured customer engagement initiatives to gather install base insights that inform program design\nTrack penetration rates, conversion metrics, and coverage rates across market units\n\nStakeholder Engagement & ReportingServe as the regional authority on install base data, lifecycle positioning, and equipment replacement strategy\nPresent lifecycle analytics and penetration metrics to regional and global leadership on a regular cadence\nCoordinate with global Offering Managers on Sustaining and EOL product transitions to ensure service continuity\nDeliver quarterly install base health reports with actionable recommendations for Sales and Service leadership\n\nQUALIFICATIONS\nRequired:\nBachelor's degree in Engineering, Business, Data Analytics, or a related field\n7-10 years in service strategy, install base management, lifecycle services, or technical services\nStrong data analytics skills - experience with install base segmentation, lifecycle modelling, and predictive replacement analysis\nBroad product knowledge across at least two of: Thermal, Power (UPS/switchgear), Infrastructure Solutions, or IT Systems\nUnderstanding of equipment lifecycle stages including warranty, renewal, modernization, retrofit, and EOL/obsolescence\nExperience developing service programs, or install base penetration strategies\nPreferred / Nice to Have\nExperience with Vertiv or a comparable OEM service organisation\nInstall base management experience with data modelling / analysis\nExperience with Li-Ion conversion programs or equipment modernization and consulting or advisory initiatives\n\nPHYSICAL & ENVIRONMENTAL DEMANDS\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 50% of working time; and extend hands and arms in any direction.\nTIME TRAVEL REQUIRED\n55% (regional travel required to support deployments and coordinate across market units in Asia)\nThe successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.\nOUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.\nOUR STRATEGIC PRIORITIES\nCustomer Focus\nOperational Excellence\nHigh-Performance Culture\nInnovation\nFinancial Strength\nOUR BEHAVIORS\nOwn It\nThink Big and Execute\nAct With Urgency\nOwn It\nDrive Continuous Improvement\nPromote Transparent and Open Communication\nLearn and Seek Out Development\nFoster a Customer-First Mindset\nLead by Example\nAt Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.\nVertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers","description_format":"text","description_chars":7298,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Servers & Data Center Hardware","Power Supplies & Power Electronics","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-22T17:13:23Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.855,"p_room":1,"age_days":1,"expected_fill_days":5,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-10-23T04:17:20Z"},"pay":null,"html_url":"https://alion.io/job/vertiv-install-base-lifecycle-services-product-manager","json_url":"https://alion.io/job/vertiv-install-base-lifecycle-services-product-manager.json","meta":{"generated_at":"2026-10-23T04:17:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6999,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58885},"rest":"https://alion.io/mcp/rest/get_company?id=58885"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvertiv-install-base-lifecycle-services-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvertiv-install-base-lifecycle-services-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvertiv-install-base-lifecycle-services-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vertiv-install-base-lifecycle-services-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvertiv-install-base-lifecycle-services-product-manager"}]}