{"id":1002473,"url":"https://alion.io/job/vertiv-product-specialist-services","title":"Product Specialist - Services","company":{"id":58885,"name":"Vertiv","domain":"vertiv.com","url":"https://alion.io/company/vertiv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":406,"ghost_share":0.002,"stale_share":0.862,"repost_share":0.005,"time_to_fill_p50_days":14,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India","Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":49000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":46},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Oracle ERP","optional":false},{"name":"ServiceNow","optional":false},{"name":"SharePoint","optional":false}],"status":"closed","first_seen_at":"2026-09-17T12:22:20Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-11-08T18:43:57Z","board_verified":false,"closed_at":"2026-11-08T18:43:57Z","days_open":52,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":52},"description":"Brief Job Description:\nThe Product Specialist - Services will drive value creation and regional business outcomes by evolving ERP product capabilities through targeted enhancements and projects, while supporting Product Owners towards global convergence. The Product Specialist is positioned at the intersection of high business proximity and high standardization, serving as a key enabler of ERP product evolution across the organization.\nThe Services Product Specialist will support the following areas:\nOracle eBS Field Service/Mobile Field Service\nOracle eBS Depot Repair\nOracle eBS Install Base\nOracle eBS Oracle Service Contracts\nOther Service related areas\nKey Responsibilities:\nDesign and deliver enhancements and process improvements to ERP systems\nTranslate business requirements into scalable, standardized solutions\nEnsure enhancements are aligned with regional and global strategies\nConsolidate local process variants into a shared global ERP template, ensuring consistency across regions and alignment with the target operating model\nAssess and reduce local customizations and deviations, converging them toward standardized and globally supported ERP solutions\nIdentify and eliminate duplicated or overlapping processes and solutions\nProvide expert-level support on complex, non-standard, or recurrent tickets\nAnalyze root causes of recurring issues and convert them into enhancement backlog items\nTransfer knowledge to Second-Level Support through playbooks, guidelines, and documentation\nKey Performance Indicators(KPI`s)\nApplication Stability : Maintain and improve system reliability and uptime\nProject Success : Deliver enhancements and projects on time, on scope, and on budget\n% Time on Projects : Maximize time allocation toward strategic enhancement and convergence initiatives\nQualifications:\nExperience5+ years of experience in ERP systems implementation, support, or product management\nDemonstrated experience in driving ERP enhancements and process standardization across multiple regions\nTrack record of translating business requirements into scalable technical solutions\n\nTechnical ExpertiseOracle E-Business Suite - Strong functional knowledge and configuration experience\nServiceNow - Proficiency in ticket management, workflows, and knowledge base management\nSharePoint - Experience with documentation, collaboration, and knowledge sharing platforms\nUnderstanding of ERP convergence methodologies and global template design\n\n Professional CompetenciesStrong analytical and problem-solving skills with ability to identify root causes\nExcellent communication skills with ability to engage both business stakeholders and technical teams\nConsultative mindset with ability to provide structured, expert-level guidance\nAbility to balance regional business needs with global standardization objectives\nProject management skills with ability to manage multiple enhancement initiatives simultaneously\nKnowledge transfer and mentoring capabilities (for Senior level)","description_format":"text","description_chars":2989,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Servers & Data Center Hardware","Power Supplies & Power Electronics","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-09-17T13:27:00Z"},{"event":"close","at":"2026-11-08T18:43:57Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/vertiv-product-specialist-services","json_url":"https://alion.io/job/vertiv-product-specialist-services.json","meta":{"generated_at":"2026-11-09T15:29:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21962,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58885},"rest":"https://alion.io/mcp/rest/get_company?id=58885"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvertiv-product-specialist-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvertiv-product-specialist-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvertiv-product-specialist-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vertiv-product-specialist-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvertiv-product-specialist-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1002473}},{"tool":"search_jobs","arguments":{"company":"vertiv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1002473},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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