{"id":2824313,"url":"https://alion.io/job/vertiv-senior-inside-sales-representative-fdo","title":"Senior Inside Sales Representative, FDO","company":{"id":58885,"name":"Vertiv","domain":"vertiv.com","url":"https://alion.io/company/vertiv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":430,"ghost_share":0.002,"stale_share":0.863,"repost_share":0.007,"time_to_fill_p50_days":5,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sacramento, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":82500,"max":103000,"currency":"USD","period":"year","gross":null,"usd_annual":103000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Oracle","optional":true},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-08-17T22:20:30Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-10-23T03:11:21Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"POSITION SUMMARY\nThe Sr. Inside Sales Representative, FDO is responsible for supporting the sales team in assisting customers through the entire sales cycle and provide support that allows the outside sales team to maximize their time with customers. This role works directly with outside sales teams to provide new equipment proposals and quotes and follow up on any customer questions or requests. Additionally, The role will assume responsibility for supporting the outside sales team with maintaining and expanding existing customer accounts within the assigned customer base with a primary focus of retaining customer business, including driving quality leads into the front-line sales team. Furthermore, the role provides a significant sales support function to help outside sales representatives improve their sales productivity by being the primary interface between the office and sales operations and the order entry functions.\nThe Sr. Inside Sales Support Representative, FDO will play a key role in structuring the sales process. This function includes pricing opportunities through the Vertiv solutions lines, organizing sales and marketing collateral, building quotes to bid on new business opportunities in generating incremental revenue, and managing customer satisfaction. This role will act as a first point of contact for urgent calls, emails and messages when outside sales representatives are not available. This position will be the liaison between the field sales team in the offices and the order entry and order coordination teams. Additionally, the role will have responsibility in assisting the outside sales representatives with post sales actions, and issues with invoicing disputes that require timely resolution that may arise.\nThis role requires detailed acumen, a focus on quality throughput in a timely manner, and the ability to meet very tight timeframes.\nRESPONSIBILITIES\nWorks with sales team to develop and grow the sales pipeline to consistently meet revenue goals. This includes functioning as the first line of review of leads into the FDO and qualifying the leads for assignment to front-line sellers.\nWorks with sales team to build quotes and proposals to bid on new business opportunities and generate incremental revenue. This includes understanding the full product line-up and the pricing and quoting terms and methods required to pricing our solutions. This role requires that this person becomes the office expert on our quoting and opportunity management systems.\nConveys all prospective and lost revenue to Outside Sales Representative and General Manager immediately. Includes developing win-back opportunities for service-based deals lost.\nWorks with the sales team and Vertiv marketing to develop database of customers within defined market segments. Supports segment analysis for Total Addressable Market and prospect targeting.\nCollaborates with marketing in promotional material generation and communications to customers as needed. Supports the sales team with marketing collateral.\nCollaborated with outside sales teams on lead follow-ups, CRM data accuracy and order follow through.\nCoordinates with the sales team to assist in key sales events, including tradeshows, distributor showcases, off-site Lunch-N-Learn programs, including scheduling and arranging office events.\nReviews order acknowledgements for accuracy. \nTracks orders for shipments and coordinates with outside sales representative and traffic requiring special handling or expediting requirements. Assists with expediting procedures on late shipments as needed.\nMonitors order status for accounts on credit/contract hold and assist customers with credit/accounting questions.\nReviews company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectations/needs.\nLeverages data sources provided by internal sources; proactively uncovers contacts from external sources.\nCoordinates with appropriate resellers and/or Vertiv field sales teams on opportunities.\nGenerates, updates and tracks CRM opportunities, whether originated or assigned.\nResponds accurately and timely to all requests from assigned region(s).\nPrepares mailings as required by sales staff. \nCoordinates the purchase of buy-out equipment as part of the ordering process for various projects. \nAssists the sales staff whenever possible, including assisting with mis-ships, damaged shipments, and start-up/commissioning coordination. \nCoordinates invoice resolution efforts with accounts receivable/collections and outside sales representatives to minimize delay in unsettled imbursements.\nOther duties as assigned.\nMINIMUM QUALIFICATIONS\nBA or BS required (Business, Engineering, Marketing, Communications preferred) or equivalent combination of education and experience.\n1+ years of work experience \nExcellent communication skills, both written and verbal\nExcellent customer service, organizational, and analytical skills.\nAbility to work and multi-task in a fast-paced environment. \nKnowledge of technology including software, hardware, and/or networking is preferred. \nProficient in MS Office \nPREFERRED QUALIFICATIONS\n2+ years sales or account management experience \nExperience working with IT resellers\nExperience with CRM management \nProficient with MS Visio\nExperience with order entry tools like Oracle or Salesforce \nTRAVEL REQUIRED\nThe anticipated salary range for this role in the California locality is between $82.5k to $103k per year [IF ROLE IS NON-EXEMPT: (based on a 40-hour work week)]-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.","description_format":"text","description_chars":6365,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Servers & Data Center Hardware","Power Supplies & Power Electronics","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-18T20:33:08Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 14 · green card filings: 1","filings_12m":14,"filings_prev_12m":9,"green_card_filings_12m":1,"median_offered_wage_usd":108500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.159,"p_room":0.28,"age_days":66,"expected_fill_days":5,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":103000,"is_top_pay":false},"html_url":"https://alion.io/job/vertiv-senior-inside-sales-representative-fdo","json_url":"https://alion.io/job/vertiv-senior-inside-sales-representative-fdo.json","meta":{"generated_at":"2026-10-23T06:30:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10555,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58885},"rest":"https://alion.io/mcp/rest/get_company?id=58885"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvertiv-senior-inside-sales-representative-fdo"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvertiv-senior-inside-sales-representative-fdo"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvertiv-senior-inside-sales-representative-fdo"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vertiv-senior-inside-sales-representative-fdo\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvertiv-senior-inside-sales-representative-fdo"}]}