{"id":2794475,"url":"https://alion.io/job/vertiv-sustaining-engineer","title":"Sustaining Engineer","company":{"id":58885,"name":"Vertiv","domain":"vertiv.com","url":"https://alion.io/company/vertiv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":409,"ghost_share":0,"stale_share":0.875,"repost_share":0.005,"time_to_fill_p50_days":5,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Westerville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":97000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":438},"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Amazon ECS","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-06-19T14:48:00Z","employer_posted_date":"2026-06-19","last_verified_at":"2026-10-20T12:45:42Z","board_verified":true,"closed_at":null,"days_open":122,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":122},"description":"POSITION SUMMARY\nThe Sustaining Engineer plays a critical role in supporting the Vertiv Americas Services organization by ensuring accurate and efficient parts management within the Oracle ERP system. Core responsibilities include proper configuration of item attributes, extension of parts to Service plants, and support of Change Orders (COs) issued by various Change Analysts. Additionally, this role serves as the Services Manufacturing Engineer (ME) representative on cross-functional COs, supports New Product Development (NPD) Service Readiness initiatives, and performs Change Originator/Analyst duties.\nRESPONSIBILITIES\nSupport non-standard unit setup by ensuring products are trackable, serialized, and able to transact within the install base at the same level as standard items.\nCreate and manage COs for component attribute extensions to support non-standard unit configurations.\nExtend parts to Service plants with a high standard of accuracy and quality, leveraging a thorough understanding of the capabilities of each plant within the Services Organization.\nServe as the Services ME representative on cross-functional COs assigned by Change Analysts, ensuring all Service organization requirements are identified, communicated, and met.\nReview and approve Engineering Changes (ECs) in Oracle PD Cloud, maintaining compliance with established quality and documentation standards.\nInitiate Engineering Change Requests (ECRs) to proactively drive product and process improvements across the organization.\nSupport the Service CO process for kit and part number creation associated with Field Change Notices (FCNs), ensuring seamless Service readiness.\nCreate and review product documentation using CAD, Solid Edge, Agile EC, and Oracle PLM systems to ensure accuracy, compliance, and accessibility.\nSupport NPD for service readiness and participate in cross-functional projects as required.\nDevelop, maintain, and continuously improve internal standard operating procedures (SOPs) to drive consistency and operational excellence.\nPartner with Production and Field associates to provide technical direction, guidance, and subject matter expertise as needed.\nMaintain consistent daily collaboration with Technical Support and internal/external Field Support teams to drive alignment and issue resolution.\nEngage proactively with cross-functional teams to diagnose and resolve product concerns and engineering challenges.\nInterface with outside vendors and suppliers to obtain quotes, technical specifications, and other required information in support of service operations.\nQUALIFICATIONS\nBachelor of Science degree in Mechanical Engineering (BSME), Electrical Engineering (BSEE), or a directly related discipline.\nAssociate’s degree in Mechanical Engineering Technology with 4+ years experience considered. \nDemonstrated ability to plan, organize, document, and communicate effectively; must be collaborative and team-oriented.\nSkilled in personal computer use and various applications programs, i.e., spreadsheets, CAD, Microsoft Office Suite, Solid Edge, CREO, communications, etc.\nExperience with Oracle PLM preferred; working knowledge of ERP system navigation is a plus.\nPOSITIONS ELIGIBILITY REQUIREMENTS \nOffice work environment and some exposure to manufacturing and lab environment which would require the use of personal protection equipment.\nMinimal domestic travel (less than 15%).\nTHE VERTIV OPPORTUNITY\nThe successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.\nOur Core Principles: Safety | Integrity | Respect | Teamwork | Inclusion\nOur Strategic Priorities\nHigh-Performance Culture\nCustomer Focus\nOperational Excellence\nInnovation\nFinancial Strength\nVertiv Behaviors\nOwn it\nAct with urgency\nFoster a customer-first mindset\nThink big and execute\nLead by example\nDrive continuous improvement\nLearn and seek out development\nPromote transparent & open communication\nAbout Vertiv\nVertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.\nWork Authorization\nNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.\nEqual Opportunity Employer\nVertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. 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