{"id":568266,"url":"https://alion.io/job/vertiv-technical-instructor-whitespace-infrastructure","title":"Technical Instructor-Whitespace Infrastructure","company":{"id":58885,"name":"Vertiv","domain":"vertiv.com","url":"https://alion.io/company/vertiv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":325,"ghost_share":0,"stale_share":0.858,"repost_share":0,"time_to_fill_p50_days":3,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Education","role_family":"Education","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Westerville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":131000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":129},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-08-19T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-26T21:33:26Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"POSITION SUMMARY\nThe Technical Instructor, Whitespace Infrastructure is responsible for delivering technical training for field technicians, installers, customers, and service partners on Vertiv™ whitespace infrastructure solutions. This includes integrated rack systems, server rack deployment, rack power distribution units, direct current power systems, integrated infrastructure management, monitoring technologies, intelligent rack solutions, and supporting technologies deployed within modern data center white space environments. The instructor delivers hands-on and classroom-based learning focused on installation, commissioning, operation, maintenance, troubleshooting, and best practices associated with data center white space infrastructure. This role develops and maintains technical course materials, lab exercises, and training programs that support Vertiv's growing portfolio of integrated rack, power, and infrastructure solutions while ensuring technicians are prepared to safely support mission-critical environments. The position works closely with Field Operations, Engineering, Product Management, Technical Support, Learning & Development, and New Product Development teams to keep training aligned with customer requirements, product releases, and emerging data center technologies.\nThis is an on-site position at the Vertiv Academy, based in Westerville, OH.\n\nRESPONSIBILITIES\n\nInstruct field service safety and technical classes on whitespace infrastructure technologies.Deliver instructor-led and virtual technical training on integrated rack solutions, intelligent rack systems, rack power distribution units, direct current power systems, cabinet and containment solutions, infrastructure monitoring and management systems, server rack integration, and data center white space operations.\nPrepare classrooms, demonstration environments, and training labs.\nDeliver classroom and virtual training to technicians, customers, partners, and internal associates with varying levels of experience.\nAdapt course materials to support virtual and hybrid learning environments.\nCreate realistic field-based training scenarios focused on installation, commissioning, troubleshooting, and operational readiness.\nModify instructional delivery to accommodate varying experience levels and learning styles.\nModel and enforce Vertiv safety guidelines at all times.\n\nDrive creation and improvement of technical training content.Support course development through subject matter expertise, product research, technical validation, and content review.\nDevelop and maintain instructor guides, student workbooks, presentations, lab exercises, assessments, and job aids.\nCreate hands-on exercises that simulate real-world deployment and support activities within mission-critical data center environments.\nParticipate in New Product Development activities to support training readiness for new product launches.\nPerform training needs analyses and identify skill gaps.\n\nSupport and maintain training labs and demonstration equipment.Assist in the management and operation of whitespace infrastructure training environments.\nConfigure, install, maintain, and troubleshoot training equipment used in instructional activities.\nMaintain server racks, rack power distribution units, monitoring platforms, direct current power systems, and associated infrastructure used in training labs.\nEnsure classroom and laboratory environments remain safe, organized, and operational.\n\nContinuous Improvement:Gather and evaluate feedback from learners, field technicians, technical support teams, and business stakeholders.\nContinuously improve training based on field experience, customer feedback, and technology advancements.\nExplore emerging technologies affecting data center white space environments, including high-density \n\nAdministrative Duties and Travel:Complete required administrative activities accurately and on time, including training records, evaluations, expense reports, and travel documentation.\nConduct evaluations of training effectiveness and recommend improvements.\nSupport training scheduling and logistics as required.\nOrder and maintain training supplies and materials to support instructional activities.\n\nQUALIFICATIONS\nTwo-year electrical, electronic, computer systems, information technology, or related technical degree, or equivalent combination of education and field experience.\n5+ years of hands-on experience in installation, commissioning, field service, deployment, or technical support within data center, telecommunications, information technology, or mission-critical environments.\nStrong understanding of modern data center infrastructure and white space technologies.\nExperience with server rack integration, rack deployment methodologies, and physical infrastructure installation.\nWorking knowledge of direct current power systems and rack-level power distribution architectures.\nExperience with infrastructure monitoring, intelligent devices, and connected equipment management.\nAbility to read and interpret electrical drawings, installation manuals, network architecture diagrams, and technical documentation.\nKnowledge of mission-critical facility operations and data center best practices.\nExperience delivering technical training, mentoring, coaching, or knowledge transfer activities preferred.\nKnowledge of adult learning theory and instructional best practices, or equivalent military instructor experience.\nStrong presentation, facilitation, written communication, organizational, and time management skills.\nProficient with Microsoft Office Suite, Microsoft Teams, and virtual training platforms.\nPositive attitude, adaptability, and willingness to learn emerging technologies.\nData center, power systems, network infrastructure, technical instructor, Occupational Safety and Health Administration, or National Fire Protection Association 70E certifications preferred.\nPHYSICAL & ENVIRONMENTAL DEMANDS\nWhile performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have ability to regularly lift at least 50 pounds.\nTIME TRAVEL REQUIRED\n10% travel expected.","description_format":"text","description_chars":6531,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Servers & Data Center Hardware","Power Supplies & Power Electronics","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-09-09T10:47:15Z"}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.174,"p_room":0.35,"age_days":38,"expected_fill_days":3,"reasons":["conf:6","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/vertiv-technical-instructor-whitespace-infrastructure","json_url":"https://alion.io/job/vertiv-technical-instructor-whitespace-infrastructure.json","meta":{"generated_at":"2026-09-27T00:07:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":48,"day_limit":5000,"remaining_today":4952,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}