{"id":323758,"url":"https://alion.io/job/vertiv-technical-lead-csm-shift-engineer-2","title":"Technical Lead - CSM - Shift Engineer","company":{"id":58885,"name":"Vertiv","domain":"vertiv.com","url":"https://alion.io/company/vertiv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":331,"ghost_share":0,"stale_share":0.861,"repost_share":0,"time_to_fill_p50_days":3,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-08-17T00:00:00Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-09-28T21:32:06Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Academic Qualification: : Engineering Graduate/Diploma in Electrical/Mechanical engineering discipline.\nExperience: :\nMinimum Graduate 3-5 year / Diploma 5-8 year of relevant experience in Critical Facilities like Data Centers/ OTs/Process Industries\nMonitoring & Management of utilities in terms of vendor management, O&M spend, Energy consumption, Spare Management, AMCs and Repair & Maintenance on SLA based services \nManaging engineering services manpower pool, outsourced contractors and OEM/ vendors \nShould have experience/understanding in integrating various passive equipment’s of Facility with IBMS (Integrated Building Management system)\nShould have experience/understanding in rolling out various initiations for the reduction of energy and opex spend at the facility\nKnowledge on safety principles and practices deployed in Critical Facilities Data Centers/ OTs/Process Industries\nGeneral Skills:\nCapable of handling Multiple Facilities\nWilling to relocate across India based business demand\nGood user level knowledge of MS Office -Word, Excel, Power-point and Outlook\nKey Attributes:\nSelf Confidence and ability to deal with challenging situations\nEffective Communicator\nStrong knowledge in Facility Management in operations & maintenance striving to improve the accuracy and efficiency of all reporting requirements and process compliance. \nWilling to travel across the country\nJob Function, Role & Responsibilities:\nMaintain and manage all Electro Mechanical equipments such as HVAC high side and low side, PAC & Air conditioners, UPS & SMPS, Battery Banks, HT/LT distribution systems, DG/Transformers, Fire & Security Systems like Fire Alarm system, Gas based suppression systems-VESDA/FM200, Access Control, CCTV surveillance System, Rodent Replant system, Water leak Detection system PA Systems & Fire Hydrant System.\nManage and maintain pool of operation team, track their activities assign jobs. \nResponsible for key Operations & Sustainability KPIs and SLAs Plan and manage the budgets for operation including costing ( cost control , cost management measures)\nResponsible for rolling out various initiations for the reduction of energy and Opex spend at the facility.\n Responsible for closure of passive equipment’s availability & performance issues with in defined SLA. \nResponsible for data collection and monitoring of timely records and reports submissions.\nResponsible for development of all maintenance related schedules and shutdowns in line with the criticality.\nTracking logbooks, checklists and PPM schedules for a better management of engineering systems.\nResponsible for planning a critical spares list for all installations as per manufacturer’s recommendations and maintain inventory. \nCarry out Technical Audits for all installations at periodical intervals\nReview the maintenance/service practices of Electro/Mechanical systems’ team to deliver quality work practices in line with the manufacturer recommendations \nAdopt latest technology in Improving Equipment Life Cycle and reducing the maintenance & operational costs\nProviding the documentation support to customer for Liaison with local authorities (SEB, PCB, Fire dept., etc) for various legal & statutory compliances.\nEvaluate and monitor performance of critical parameters of all resources (men & machine) with customer and vendors.\nResponsible for Vendor Management, which would include vendor selection, evaluation & conduct review meetings. \n Work towards the ‘ZERO’ down time and set up the practices to ensure the delivery of seamless service to Clients.\nDevelopment and implementation of detailed operational procedures required to run data center operations in the mission critical environment.\n Responsible for weekly & monthly reports covering the spare parts consumption, Incident reports, Improvements with customer and vendors\nAchieve Key Performance Indicators and Service Level Agreements targets.\nAdhere to EHS policy & processes\nLiaison with Facility infra head (Customer) for various signoff’s in regards to passive infra equipment’s SLA/uptime and energy saving sign off. He should be able to get sign off on various documents generated to customer.\nPeople Management & Team Formation :\nPeople selection, carrier development \nRewarding & mentoring in house and contractor people base\nIndependent in taking decisions for non performance for corrective action","description_format":"text","description_chars":4373,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Servers & Data Center Hardware","Power Supplies & Power Electronics","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-09-05T16:44:16Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.187,"p_room":0.28,"age_days":42,"expected_fill_days":3,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/vertiv-technical-lead-csm-shift-engineer-2","json_url":"https://alion.io/job/vertiv-technical-lead-csm-shift-engineer-2.json","meta":{"generated_at":"2026-09-29T01:43:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1364,"day_limit":5000,"remaining_today":3636,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}