{"id":2433338,"url":"https://alion.io/job/vertiv-ups-service-engineer-2","title":"UPS -Service engineer","company":{"id":58885,"name":"Vertiv","domain":"vertiv.com","url":"https://alion.io/company/vertiv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":324,"ghost_share":0,"stale_share":0.846,"repost_share":0.009,"time_to_fill_p50_days":3,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-13T06:21:59Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T13:52:28Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"UPS Project Job Description\nPosition: UPS Project Engineer / Sr. Engineer\nEducation:- BE/ B-Tech/ Diploma- Electrical Engineering / Electronics Engineering / Power Electronics Engineering.\nOverview:-\nWe are seeking a highly motivated and detail-oriented Project Engineer responsible for planning, coordinating, executing, commissioning, and handing over UPS projects.\nThe candidate must possess strong technical knowledge of Online 3-Phase UPS systems, project management capability, and the ability to collaborate effectively with customers, consultants, contractors, vendors, and internal teams.\nKey Responsibilities\nProject Planning & Execution\nStudy and understand project BOM, system configuration, site wiring, and site layout received from the Sales team / customer and ensure successful implementation at site.\nPrepare project execution plans, schedules, resource allocation plans, and monitor milestones to ensure timely completion.\nCoordinate with Project Managers, stakeholders, consultants, contractors, and customers throughout the project lifecycle.\nExecute installations in compliance with approved drawings, specifications, quality standards, and safety requirements.\nResponsible for coordinating large-scale Data Centre, Industrial, and IT infrastructure projects.\nPrepare and submit project documentation including Method Statements, HIRA, and Lifting Plans\nCommissioning & Handover\nOwn the complete commissioning process and final system handover to customers.\nCoordinate L2, L3, L4 and IST commissioning activities during SAT (Site Acceptance Testing).\nCoordinate Factory Witness Testing (FWT) and Site Acceptance Tests with load banks\nConduct SAT demonstrations and customer acceptance activities for UPS systems up to 1200 kVA capacity.\nDeliver operational and maintenance training to customer facility teams.\nCoordination & Communication\nCoordinate with vendors, PMC teams, consultants, contractors, and customers during project execution.\nCoordinate internally with SCM, Logistics, Quality, Service, and other support functions.\nProvide regular project status updates to stakeholders, highlighting progress, risks, and mitigation plans.\nDocumentation & Compliance\nMaintain complete project documentation including plans, reports, commissioning records, and handover documents.\nEnsure all project activities comply with applicable standards, customer requirements, and company quality guidelines.\nIdentify project risks and develop mitigation strategies to ensure successful project delivery.\nBusiness Development Support\nIdentify opportunities for value-added services including panels, cables, accessories, batteries, and service contracts.\nGenerate and communicate potential business opportunities to the sales and service teams.\nUPS Service Engineer Job Description\nPosition: UPS Service Engineer / Sr. Engineer\nEducation:- BE/ B-Tech/ Diploma- Electrical Engineering / Electronics Engineering / Power Electronics Engineering.\nOverview:-\nThe UPS Service Engineer is responsible for carrying out scheduled preventive maintenance activities to maximize system reliability, optimize performance, reduce downtime, and ensure compliance with service contracts and customer requirements also responsible for responding to emergency breakdown calls, diagnosing faults, restoring system operation, minimizing downtime, and ensuring safe execution of corrective maintenance activities.\nKey Points:-\nAttend breakdown calls and emergency service requests within committed SLA response times and contractual obligations. \nProvide on-site support for Time & Material breakdown cases.\nCoordinate with technical support teams for critical fault escalations.\nEnsure 100% completion of scheduled preventive maintenance activities within contractual timelines and company-defined service schedules. \nMaintain high-quality maintenance standards through accurate inspections, thorough servicing, and adherence to established maintenance procedures. \nProactively identify potential equipment failures, performance degradation, and reliability risks, and recommend corrective actions before system outages occur. \nDeliver professional service and technical support to achieve or exceed targeted customer satisfaction ratings.\nMinimize equipment downtime by diagnosing faults efficiently and restoring UPS systems within targeted repair timelines.\nAchieve a high percentage of first-visit resolutions through effective troubleshooting, technical expertise, and proper spare parts planning. \nEnsure timely closure of breakdown cases by completing fault rectification, documentation, root cause analysis, and customer sign-off within defined service targets.\nMaintain a high level of customer satisfaction by providing responsive support, clear communication, and effective problem resolution during critical service events.\nMaintain daily Time sheet, Call Closure in FSM Application. \nTechnical Skills:-\nStrong understanding of Online 3-Phase UPS Systems.\nKnowledge of UPS architecture up to 1200 kVA.\nKnowledge of Data Centre electrical infrastructure.\nUnderstanding of batteries, STS, switchgear, and power distribution systems.\nExperience in commissioning and servicing critical power equipment.\nAbility to interpret electrical drawings and technical 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