{"id":3932581,"url":"https://alion.io/job/verve-cloud-technical-project-coordinator-i","title":"Technical Project Coordinator I","company":{"id":4472958,"name":"Verve Cloud","domain":"vervecloud.com","url":"https://alion.io/company/verve-cloud","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-19T16:56:12Z","employer_posted_date":"2026-11-08","last_verified_at":"2026-11-11T11:33:49Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Description\nWhy People Love It Here\nVerve has earned Great Place to Work Certification seven consecutive years (2020-2026), and in 2026, 90% of team members rated Verve positively overall. We're predominantly remote, so we're intentional about staying connected, even when apart. We take our commitments seriously without taking ourselves too seriously, because celebration and fun matter.\nLegendary Service is everyone's responsibility. Sometimes that's solving a tough client problem. Sometimes it's helping an overwhelmed teammate. Sometimes it's a small Moment of Joy that lets someone know they were seen. Our standard: deliver results without leaving people behind.\nVerve is a nationwide cloud communications company serving small and mid-sized businesses. Technology is what we do, but relationships are who we are. You'll learn alongside our Tier 2 and Tier 3 coordinators and their manager, follow Verve best practices, and always know you have a team behind you.\nWhat You'll Do\nNew orders, VoIP rollouts, circuits, co-location: everyone is a project, and every project needs a captain. As a Technical Project Coordinator, you'll be the go-to contact who keeps the schedule tight, the scope clear and the customer smiling from kickoff to cutover.\nRun the project. Manage assigned projects, including new orders and MACDs, with supervision and a high degree of quality and professionalism. Assess and address risk, manage schedules, run change control and keep an eye on cost. You'll have the authority to make independent decisions as you weigh your options.\nBe the main contact. Serve as the primary point of contact for clients, fellow Technical Project Coordinators and other staff. Communicate proactively and professionally and report on your projects.\nMake the tech happen. Implement VoIP, co-location and circuit projects, and manage the order schedule, scope and budget. Request, order, configure, provision, modify, set up, cancel or disconnect circuits, fax accounts, phones, phone numbers, voice service and network equipment.\nStay organized. Track project status in team spreadsheets, HOMIR and/or our project portfolio management software.\nOffer a helping hand. Provide consultative guidance on a client's current or new voice and internet needs, including requirements analysis for Sales. Work with Service Delivery teammates to configure and prepare network hardware for installation.\nKeep leveling up. Build expertise in Verve technology solutions, project management and best practices through internal training and documentation. Show continuous improvement in managing customer expectations and verifying deliverables. Maintain internal technical and process documentation, and take on special assignments under general supervision.\nRequirements\nWhat You Bring\nHigh school diploma or GED required; bachelor's degree or equivalent preferred\nAt least one year of related experience\nBackground in project coordination preferred; a year managing small to medium projects is a plus\nBackground in tech, networking, IT or VoIP is a plus, along with a desire to learn the ins and outs of VoIP\nIntermediate skills with Microsoft Office (Outlook, Word, Excel and PowerPoint)\nPreferred certifications: CompTIA A+, CompTIA Network+, ICND1, ICND2 or CCNA\nAbility to analyze and prioritize multiple projects, use critical thinking to make good decisions, and know when to pivot\nAbility to resolve technical issues using your experience and specialized knowledge\nClear written and spoken communication that anyone, technical or not, can follow\nYour own system for staying organized and keeping projects on track\nComfort with the basic math behind billing, projects and time management\nIntegrity: you do the right thing, own your mistakes and wins, and treat everyone with respect\nA valid state driver's license and proof of vehicle insurance. You'll use your personal vehicle to reach client locations when needed (mileage reimbursed per Verve's corporate policy)\nYou'll Thrive Here If You...\nCare about people, and your relationships are genuine, not transactional\nTake ownership: you see a problem and help solve it\nEmbrace change in an entrepreneurial, evolving environment\nLead with humility: confident expertise without needing to be the smartest person in the room\nCollaborate, because \"that's not my job\" is not how we operate\nWant to grow by seeking feedback, learning, adapting and helping others develop\nServe, understanding that the experience you create for others matters\nBalance heart and business, caring deeply about people while driving performance\nSalary Description\n$30-$34 DOE + Bonus","description_format":"text","description_chars":4617,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-11-08T03:08:28Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.756,"p_room":0.75,"age_days":22,"expected_fill_days":29,"reasons":["conf:14","win:late","comp:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/verve-cloud-technical-project-coordinator-i","json_url":"https://alion.io/job/verve-cloud-technical-project-coordinator-i.json","meta":{"generated_at":"2026-11-11T17:01:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32361,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4472958},"rest":"https://alion.io/mcp/rest/get_company?id=4472958"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fverve-cloud-technical-project-coordinator-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fverve-cloud-technical-project-coordinator-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fverve-cloud-technical-project-coordinator-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/verve-cloud-technical-project-coordinator-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fverve-cloud-technical-project-coordinator-i"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3932581}},{"tool":"search_jobs","arguments":{"company":"vervecloud.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3932581},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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