{"id":3948863,"url":"https://alion.io/job/vervint-it-infrastructure-intern","title":"IT Infrastructure Intern","company":{"id":2832518,"name":"Vervint","domain":"vervint.com","url":"https://alion.io/company/vervint","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Hyper-V","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:37:16Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T04:49:43Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"IT Infrastructure Intern | Summer 2027 | Minneapolis, MN\nAs an IT Infrastructure Intern, you are a key member of the Modern Infrastructure Practice, which provides support for cloud, DevOps, Office 365, server, applications (ERP, & Custom Software), database, network, and storage solutions. In this role, you will help us provide technical support to clients and technical teams, solving technical challenges as you work to hone your craft and build upon your technical skillset.\nThinking ahead, seeing beyond, and building together\nVervint is a purpose-driven, global consultancy that is a digital catalyst, empowering people and organizations to thrive in the experience-driven world. Vervint offers cross-functional expertise and guidance that goes beyond great tech - believing technology, thoughtful strategy, and human creativity lead to real progress and transformation. With a human-focused approach, Vervint provides a roadmap for success inherent in design, empathy, and ingenuity. Our commitment to purposeful progress gives us a unique ability to thrive at the intersection of technology, strategy, and experience to create impactful solutions that are more than simply migrating, integrating, or building tech.\nWith offices in Michigan and Minnesota and employees across the globe, we put people at the heart of everything we do. Our values are part of what makes us different - for our employees, clients, and the communities in which we live and work. At Vervint, our purpose is progress, and we are out to improve lives by keeping humanity at the core of every solution.\nWhat you'll accomplish:\nPerform tasks that are well laid out and defined based on incoming help ticket, escalating when appropriate.\nProactively provide any updates on task progress.\nMaintain a device support agreement reconciliation along with inventory process and procedures.\nCreate detailed and accurate documentation on work performed that can be used by others.\nApply a continuous learning mindset, feeding any learnings from work into documentation and Root Cause Analysis efforts.\nParticipate in project work with mentorship and deliver tasks within assigned timeframes.\nWork within the compliance and service level agreement (SLA) reporting structures for our customers.\nProvide input or create artifacts on best practices within the subject matter expert (SME) skillset.\nWhat you'll bring:\nWorking towards a degree in IT or related work experience.\nFamiliarity with Microsoft 365 is required.\nAny experience with Cloud services (Azure, AWS, Virtual Desktops/Machines, Hyper V) is a plus!\nAbility to work on assignments requiring considerable judgement and individual initiative.\nAbility to develop solutions to routine technical problems of limited scope following detailed instructions.\nDesire to expand technical skillset based on exposure to a variety of assignments.\nOwnership mindset with a keen attention to detail, ensuring tasks are performed with excellence. \nYou Belong. At Vervint, we embrace all facets of identity that make you - you. From race, gender identity, and veteran status to disabilities and more, your lived experiences enrich everyone around you. We know when we create an environment of safety and respect for individuals and their identities, we all do our best work. That is why we celebrate our diversity, foster equity, and champion inclusion within our company, the work we do, and our communities. As we work together, we commit to continuous growth, learning from our mistakes, and expanding on our caring culture to bring our values to life.\nVervint is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 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