{"id":2042438,"url":"https://alion.io/job/veterinary-practice-partners-veterinary-receptionist-34","title":"Veterinary Receptionist","company":{"id":684504,"name":"Veterinary Practice Partners","domain":"veterinarypracticepartners.com","url":"https://alion.io/company/veterinarypracticepartners","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":77,"open_postings":14,"ghost_share":0,"stale_share":0.929,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Palmetto, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T17:15:45Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-25T09:49:31Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Veterinary Receptionist \nWatson's Friends Animal Hospital is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integral role in the overall client experience, requiring a professional who can balance administrative precision with genuine warmth across a wide range of interactions - including those of a sensitive or emotionally complex nature. \nQualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, and a commitment to delivering consistent, high-quality customer service in a clinical setting. \nWhat to Expect \nAs you join our mission, expect to be supported in your work and home life with: \nA comprehensive benefits package, including medical, dental, and vision insurance\nPaid time off and a 401(k) plan for full-time employees\nProfessional development opportunities\nSalary: $16.00-$20.00 per hour dependent on skills and experience \nSchedule: Monday- Friday 9AM-7PM, Thursdays off, Every other Saturday \nResponsibilities \nGreet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software\nAnswer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information\nPerform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments\nCommunicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions\nMaintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)\nCoordinate with veterinarians, veterinary technicians, and support staff to relay client communications, flag urgent cases, and maintain efficient patient flow\nMaintain cleanliness and organization of the reception area and waiting room to ensure a positive client experience \nQualifications \nMinimum 1 year of experience as a veterinary receptionist is required\nExperience with veterinary practice management software; Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet preferred\nKnowledge of veterinary medical terminology, vaccination protocols, and basic diagnostic procedures\nProficiency in appointment scheduling, multi-line phone management, medical records management, and payment processing\nProven customer service skills; ability to manage high-volume client relations with composure and accuracy\nStrong verbal and written communication skills, including active listening and conflict resolution\nComfortable handling animals of varying sizes, breeds, and temperaments, including fearful or reactive patients \nAbout Watson's Friends Animal Hospital \nOur practice has state of the art technology and Surgery Suite as well as comfortable exam rooms and treatment areas. Located off Moccasin Wallow Road in Gateway Commons Shopping Center on Buffalo Road, near Publix Market.\nInspired by their beloved fur baby Watson, a Labrador Retriever, Watson's Friends Animal Hospital was chosen as the perfect name for this new center of care and wellness for pets. Now the family has expanded to include a new fur baby, Walter. They can’t wait to meet and greet you when you visit our hospital!","description_format":"text","description_chars":3534,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-10-07T18:23:26Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.585,"p_room":0.9,"age_days":17,"expected_fill_days":30,"reasons":["conf:0","stale_co","wave","win:mid","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/veterinary-practice-partners-veterinary-receptionist-34","json_url":"https://alion.io/job/veterinary-practice-partners-veterinary-receptionist-34.json","meta":{"generated_at":"2026-10-25T11:06:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15952,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684504},"rest":"https://alion.io/mcp/rest/get_company?id=684504"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fveterinary-practice-partners-veterinary-receptionist-34"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fveterinary-practice-partners-veterinary-receptionist-34"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fveterinary-practice-partners-veterinary-receptionist-34"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/veterinary-practice-partners-veterinary-receptionist-34\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fveterinary-practice-partners-veterinary-receptionist-34"}]}