{"id":3417883,"url":"https://alion.io/job/veterinary-practice-partners-veterinary-receptionist-58","title":"Veterinary Receptionist","company":{"id":684504,"name":"Veterinary Practice Partners","domain":"veterinarypracticepartners.com","url":"https://alion.io/company/veterinarypracticepartners","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":77,"open_postings":22,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cottage Grove, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-28T18:55:11Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-10T17:10:53Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Park Grove Pet Hospital is seeking a dedicated and client-focused Veterinary Receptionist to join our team! This position is open to candidates who bring strong transferable experience from adjacent fields, including human medical or dental offices, urgent care clinics, emergency services, or high-volume hospitality and customer service environments.\nWe are looking for a professional who demonstrates composure under pressure, a genuine love for animals, and strong interpersonal skills to support clients through a variety of experiences, including emotionally challenging situations.\nThe ideal candidate will also be interested in and comfortable with cross-training as a Veterinary Assistant, gaining hands-on experience in animal care and supporting our veterinary team as needed.\nPrevious veterinary experience is not required! We welcome candidates who are eager to learn, adaptable, and excited about expanding their skills in both client service and veterinary patient care. Comprehensive onboarding and training will be provided.\nWhat to Expect \nAs you join our mission, expect to be supported in your work and home life with: \nA comprehensive benefits package, including medical, dental, and vision insurance\nPaid time off and a 401(k) plan for full-time employees\nStructured onboarding and mentorship covering veterinary workflows, software, and medical terminology\nProfessional development opportunities\nEmployee pet discount because we know your pets are family, too.\nSalary: $18 - $22 per hour, determined by the candidate's skills, experience, and qualifications.\nSchedule: Full-time, four 10-hour shifts per week. Monday through Friday between 7:50 AM - 6:00 PM. No weekend hours!\nResponsibilities \nGreet and check in clients and patients at the front desk, collect intake information, and confirm appointment details in a professional and welcoming manner\nAnswer and manage a multi-line telephone system, directing calls and responding to inquiries regarding scheduling, services, and general information\nPerform client check-out, including payment processing, posting charges, and scheduling future appointments\nProvide composed and compassionate customer service to clients experiencing anxiety, distress, or difficult news regarding their pet's health\nPerform accurate data entry and maintain organized records in the practice management system following onboarding and training\nCommunicate effectively with clinical staff to relay messages, flag urgent situations, and support efficient daily operations\nMaintain a clean, organized, and welcoming reception and waiting area \nQualifications \nMinimum 1 year of experience in a front desk, receptionist, or customer service role in a medical, dental, urgent care, veterinary, or high-volume service environment\nProven customer service skills with strong verbal and written communication, including active listening and conflict resolution\nExperience with appointment scheduling, multi-line phone systems, data entry, and payment processing or point-of-sale (POS)\nStrong organizational skills and attention to detail; ability to multitask effectively in a fast-paced environment\nProficient in Microsoft Office; comfortable learning new software and workflows\nReliable, punctual, and professional; ability to work independently and as part of a team\nGenuine affinity for animals and comfort working in a clinical setting \nExperience in a veterinary clinic, animal care facility, or medical office; familiarity with veterinary or medical terminology; or PIMS software experience (Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet) is considered a strong asset. \nAbout Park Grove Pet Hospital\nAbout Park Grove Pet Hospital, we’re proud to be AAHA-Accredited, ensuring the highest quality care for our patients and clients. Serving the Cottage Grove, Woodbury, Hastings, and greater St. Paul areas since 1972, we’ve built a trusted, long-standing relationship with the community. Our current owner, Dr. Cederstrom, has been with us since 1992, taking over in 2001. Pets deserve the best, and we’re committed to providing just that!\nWe are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.","description_format":"text","description_chars":4254,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-10-28T20:05:08Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.394,"p_room":0.9,"age_days":12,"expected_fill_days":30,"reasons":["conf:0","stale_co","evergreen","wave","win:mid","comp:junior,brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/veterinary-practice-partners-veterinary-receptionist-58","json_url":"https://alion.io/job/veterinary-practice-partners-veterinary-receptionist-58.json","meta":{"generated_at":"2026-11-10T17:44:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6805,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684504},"rest":"https://alion.io/mcp/rest/get_company?id=684504"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fveterinary-practice-partners-veterinary-receptionist-58"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fveterinary-practice-partners-veterinary-receptionist-58"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fveterinary-practice-partners-veterinary-receptionist-58"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/veterinary-practice-partners-veterinary-receptionist-58\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fveterinary-practice-partners-veterinary-receptionist-58"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3417883}},{"tool":"search_jobs","arguments":{"company":"veterinarypracticepartners.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3417883},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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