{"id":236774,"url":"https://alion.io/job/via-field-operations-manager-via-student-transit","title":"Field Operations Manager, Via Student Transit","company":{"id":174581,"name":"Via","domain":"ridewithvia.com","url":"https://alion.io/company/via-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":151,"ghost_share":0,"stale_share":0.185,"repost_share":0,"time_to_fill_p50_days":123,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sacramento, United States","San Jose, United States","Seattle, United States","Santa Rosa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-28T16:09:03Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-21T19:37:36Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":53},"description":"Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.\nAs a Field Manager on Via’s Student Transit team, you are the force that keeps critical student transportation services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the student, district, and driver experience in one of Via’s fastest-growing and most impactful business lines.\n**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**\nWhat You’ll Do:\nRun the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.\nMake informed, real-time decisions about driver supply, compliance, student needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.\nGuide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service to students and families.\nTurn student and district feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.\nUse data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.\nAct as a key operational bridge between school partners, drivers, and Via central teams to help deliver high-quality service and support growth across your market\nWho You Are:\nOperationally experienced, with a background in people management, logistics, customer service, or process-oriented work.\nRelationship oriented, earning trust from drivers, school partners/districts, and teammates, through clear communication and follow-through.\nHands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.\nTactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.\nMission driven, an individual who understands the value of student transportation in shaping people’s education and their life trajectory \nCompensation and Benefits:\nFinal salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.\nSalary Range: $65,000 - 75,000 / year. \nWe are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.\nThere has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? \nVia is an equal opportunity employer.","description_format":"text","description_chars":3196,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Smart Mobility"],"lifecycle":[{"event":"open","at":"2026-09-05T10:09:59Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.827,"p_room":0.72,"age_days":53,"expected_fill_days":123,"reasons":["conf:1","velocity","win:mid","crowd:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":75000,"is_top_pay":false},"html_url":"https://alion.io/job/via-field-operations-manager-via-student-transit","json_url":"https://alion.io/job/via-field-operations-manager-via-student-transit.json","meta":{"generated_at":"2026-10-21T22:57:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32667,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174581},"rest":"https://alion.io/mcp/rest/get_company?id=174581"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvia-field-operations-manager-via-student-transit"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvia-field-operations-manager-via-student-transit"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvia-field-operations-manager-via-student-transit"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/via-field-operations-manager-via-student-transit\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvia-field-operations-manager-via-student-transit"}]}