{"id":1268975,"url":"https://alion.io/job/via-general-manager-9","title":"General Manager","company":{"id":174581,"name":"Via","domain":"ridewithvia.com","url":"https://alion.io/company/via-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":152,"ghost_share":0.204,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":98,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T16:34:15Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-01T02:54:36Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":5},"description":"Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint - we’ve got huge goals.\nAs General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!\nWhat You'll Do:\nManage the on-site daily operations of Via’s service in Rochester, MN\nPrioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team\nLead, coach and develop a large team of drivers, dispatchers, mechanics, and other on the ground team members: fostering a collaborative, cohesive, and energetic environment\nBe the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations\nLiaise closely with Via senior management and Via’s external partners\nDevelop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis\nPrepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.\nEnsure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations\nWho You Are:\nExperienced operations manager, with a minimum of 5+ years of experience and hold a Bachelor's degree\nMust be local or willing to relocate to Rochester, MN\nIndependent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility\nSavvy and tactful communicator: you intuitively find the right tone in every situation\nFoster a culture deeply committed to providing a world class customer service experience\nDetail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously\nExperienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams\nFlexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly\nHave a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with\nEffective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility\nProblem solver; you don’t accept the status quo and are always looking for creative solutions\nCompensation and Benefits:\nFinal salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.\nBase salary range: $110,000-$160,000 / year\nRelocation coverage available \nWe are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.\nReady to join the ride? \nVia is an equal opportunity employer.","description_format":"text","description_chars":3230,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Transportation & Logistics","Public Transport"],"lifecycle":[{"event":"open","at":"2026-09-25T23:22:57Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":98,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":true},"html_url":"https://alion.io/job/via-general-manager-9","json_url":"https://alion.io/job/via-general-manager-9.json","meta":{"generated_at":"2026-10-01T11:24:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3059,"day_limit":5000,"remaining_today":1941,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}