# Technical System Support Specialist - Onsite

Does this sound like you? A natural problem-solver with the ability to troubleshoot systems using both a step-by-step and big-picture approach. You like to be the expert and enjoy helping your coworkers resolve technical issues. You have superior communication skills and use them effectively when working with a diverse group of peers and management. You handle stress like a boss and are energized by challenges. If so, then bring your skills and experience and join the Viaero Wireless Technologies team as a Technical System Support Specialist. Based in Fort Morgan, CO you will be a superuser of our point-of-sale system, assisting Viaero team members with all forms of system support. You’ll also perform testing of new system functions and work with upgrades. In this role, you’re a vital part of keeping the sales business flowing, a truly critical member of the team. Qualifications High School Diploma or GED is required, Associates Degree preferred 2 years Customer Service experience required Superior customer service and troubleshooting skills Intermediate or advanced skill with Microsoft Excel Working knowledge of PC and MS applications Strong organization and time management sk

- **Id**: 4047550
- **Url**: <https://alion.io/job/viaero-wireless-technical-system-support-specialist-onsite>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Fort Morgan, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-11T00:36:39Z
- **Employer posted date**: 2026-11-11
- **Last verified at**: 2026-11-11T11:22:19Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 1776
- **Description truncated**: no
- **Benefits**: Health insurance, Life insurance
- **Relocation offered**: no
- **Industries**: Mobile Networks

## Company

- **Id**: 2070052
- **Name**: Viaero Wireless
- **Domain**: viaero.com
- **Url**: <https://alion.io/company/viaero>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: ADP

### Truth index

- **Grade**: A
- **Score**: 90
- **Open postings**: 5
- **Ghost share**: 0
- **Stale share**: 0.4
- **Repost share**: 0
- **Time to fill p50 days**: 58
- **Computed at**: 2026-11-11T05:49:22Z

## Salary

- **Min**: 17
- **Max**: 20
- **Currency**: USD
- **Period**: hour
- **Usd annual**: 40000

## Technologies

- **Microsoft Excel** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: yes

## Lifecycle

- Event: open; At: 2026-11-11T00:36:39Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 58
- **Reasons**: conf:5, win:early, comp:junior
- **Computed at**: 2026-11-11T05:49:22Z

## Pay

- **Stated usd annual**: 40000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.