{"id":3531804,"url":"https://alion.io/job/viateq-saas-platform-administrator-hybrid","title":"SaaS Platform Administrator (Hybrid)","company":{"id":4432055,"name":"Viateq","domain":"viateq.com","url":"https://alion.io/company/viateq","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":105000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Confluence","optional":false},{"name":"DLP","optional":false},{"name":"FedRAMP","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"Least Privilege","optional":false},{"name":"MuleSoft","optional":false},{"name":"Okta","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Snowflake","optional":false},{"name":"Zero Trust","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-10-22T21:37:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-03T15:43:29Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"VIATEQ Corporation is looking for a SaaS Platform Administratorto support our prime contractor and our government customer in Washington, DC. The position is hybrid and requires 2 days on-site. This position requires the candidate to be able to obtain a Public Trust.\nThe SaaS Platform Administrator is responsible for the administration, configuration, operations, and sustainment of our client’s portfolio of Software-as-a-Service platforms, cloud-based productivity tools, and subscription-based enterprise applications. This individual serves as the dedicated technical administrator for the client’s SaaS platform portfolio, ensuring that SaaS applications are properly configured, securely administered, reliably available, and aligned with security, compliance, and data governance requirements.\nThis role is focused specifically on SaaS platform administration and operations, the technical discipline of managing cloud-based application platforms, administering user access and licensing, maintaining security configurations, coordinating vendor relationships, and ensuring that SaaS platforms integrate effectively with our client’s enterprise identity and security infrastructure. The SaaS Platform Administrator works across a broad portfolio of SaaS applications, bringing consistent administrative discipline, security awareness, and operational rigor to every platform in the SaaS environment.\nThis individual must demonstrate solid technical proficiency across SaaS platform administration, enterprise identity integration, license management, and Federal SaaS security requirements, with the ability to independently manage routine and moderately complex SaaS administration tasks and escalate complex issues to the Senior Application Operations Engineer or Applications & Integration Lead as appropriate.\nResponsibilities:\nSaaS Platform Administration & Operations:\nAdminister and maintain our client’s portfolio of SaaS platforms, cloud-based productivity tools, and subscription-based enterprise applications\nManage SaaS platform configurations, including security settings, feature enablement, integration configurations, and platform governance controls\nMonitor SaaS platform health, performance, and availability using vendor-provided dashboards and Government monitoring tools, escalating issues as appropriate\nExecute routine and moderately complex SaaS platform configuration changes in accordance with ITIL 4 change management practices\nCoordinate with SaaS vendors on support cases, platform updates, service issues, and escalations\nMaintain accurate and current SaaS platform documentation, including configuration records, integration settings, and operational procedures\nSupport SaaS platform onboarding and offboarding activities, including technical configuration, integration setup, and decommissioning\nSaaS Security Configuration & Compliance:\nAdminister and maintain SaaS platform security configurations aligned with FISMA, NIST SP 800-53, FedRAMP, and cybersecurity policies\nConfigure and maintain SaaS platform security controls, including multi-factor authentication enforcement, conditional access integration, data loss prevention settings, and audit logging\nEnsure SaaS platforms are configured in accordance with FedRAMP authorization boundaries and data governance requirements\nSupport Zero Trust Architecture implementation across SaaS platforms in coordination with the Microsoft Infrastructure and Network teams\nApply least-privilege and separation-of-duties principles to all SaaS platform access configurations and administrative roles\nConduct periodic SaaS platform security configuration reviews and remediate findings in coordination with the Senior Application Operations Engineer\nMaintain accurate SaaS platform security configuration documentation and audit evidence records\nSaaS Identity Integration & SSO Administration:\nAdminister and maintain single sign-on (SSO) configurations for the client’s SaaS platform portfolio, including SAML, OAuth 2.0, and OpenID Connect integrations with Microsoft Entra and Okta\nCoordinate with the Microsoft Infrastructure Administrator (Senior) on Entra enterprise application registrations, conditional access policies, and automated provisioning configurations\nTroubleshoot and resolve SSO and identity federation issues for SaaS platforms, escalating complex issues to the Senior Application Operations Engineer as appropriate\nMaintain accurate SSO configuration documentation, including application registration records, SAML metadata, and integration settings\nSupport implementation of automated user provisioning and deprovisioning (SCIM) integrations for SaaS platforms\nCoordinate with SaaS vendors on identity integration requirements, updates, and troubleshooting\nSaaS Vendor Management & Coordination:\nServe as the primary technical point of contact for SaaS vendor support cases and service escalations\nCoordinate with SaaS vendors on platform updates, feature releases, security patches, and maintenance windows\nReview vendor release notes and platform update documentation, assessing impact to the client’s SaaS configurations and communicating relevant changes to the Applications & Integration Lead\nSupport SaaS contract renewal activities by providing accurate utilization data, license counts, and technical assessment information to the Asset / Financial Management team\nMaintain accurate vendor contact records, support case logs, and vendor communication documentation\nCoordinate vendor-required configuration changes and platform migrations in accordance with ITIL 4 change management practices\nSaaS Data Governance & Compliance:\nEnsure SaaS platform data governance configurations align with the client’s data classification, handling, and retention requirements\nConfigure and maintain data loss prevention (DLP) policies, data retention settings, and export controls for SaaS platforms as applicable\nSupport implementation of SaaS platform audit logging and monitoring configurations that meet FISMA and audit requirements\nCoordinate with the Microsoft Infrastructure team on Microsoft Purview integration for SaaS platform data governance\nMaintain accurate SaaS platform data governance documentation, including retention policies, DLP configurations, and audit log records\nSupport eDiscovery and data retrieval requests involving SaaS platform data in coordination with the Applications & Integration Lead and Government stakeholders\nSaaS Platform Monitoring & Incident Management:\nMonitor SaaS platform health, availability, and performance using vendor dashboards, Government monitoring tools, and integrated alerting\nDetect and triage SaaS platform incidents, executing initial resolution steps for routine issues and escalating complex incidents to the Senior Application Operations Engineer or Applications & Integration Lead\nManage SaaS platform incident records in the Government ITSM platform, ensuring accurate, complete, and timely documentation\nCoordinate with SaaS vendors on active platform incidents, service outages, and degraded performance events\nDevelop and maintain SaaS platform incident response runbooks and escalation procedures\nContribute to SaaS platform incident trend analysis and reporting in coordination with the Applications & Integration Lead\nSaaS Platform Reporting & Analytics:\nGenerate routine SaaS platform health, availability, license utilization, and user adoption reports for review by the Applications & Integration Lead\nMaintain accurate SaaS platform metrics data in the Government ITSM platform and reporting dashboards\nContribute SaaS platform data to Sprint metrics reporting, monthly performance dashboards, and Sprint Review demonstrations\nIdentify trends in SaaS platform usage, license utilization, and incident data, communicating findings to the Applications & Integration Lead\nSupport development and maintenance of SaaS platform reporting templates and dashboard configurations\nProvide accurate SaaS platform data to support IT financial management and cost visibility activities\nRequired Experience:\nMinimum 3-5 years of hands-on SaaS platform administration and operations experience in an enterprise environment\nDemonstrated experience administering multiple SaaS platforms in a Federal or comparable enterprise environment. Salesforce, Mulesoft, Snowflake, Atlassian Jira/Confluence, etc.\nProven experience with SaaS identity integration, including SSO configuration using SAML, OAuth 2.0, and OpenID Connect\nExperience with Microsoft Entra or Okta enterprise application administration and automated provisioning\nDemonstrated experience managing SaaS license administration and utilization tracking at enterprise scale\nExperience with SaaS security configuration and FedRAMP-authorized platform administration\nTechnical Expertise:\nSolid proficiency in:\nSaaS platform administration, configuration, and operations\nEnterprise SSO configuration (SAML, OAuth 2.0, OpenID Connect)\nMicrosoft Entra enterprise application administration and automated provisioning (SCIM)\nOkta application administration and identity integration\nSaaS license management and utilization tracking\nSaaS security configuration and FedRAMP compliance administration\nUser access provisioning, deprovisioning, and access review processes\nSaaS platform incident triage and vendor coordination\nITSM platforms and ticketing workflows (e.g., ServiceNow)\nWorking knowledge of:\nMicrosoft 365 administration and integration with SaaS platforms\nMicrosoft Purview DLP and data governance integration with SaaS platforms\nFedRAMP requirements for SaaS platform administration\nZero Trust Architecture principles as applied to SaaS access management\nNIST SP 800-53 security controls for SaaS platforms\nSaaS data governance, retention, and audit logging requirements\nREST API concepts relevant to SaaS platform integration and administration\nITIL 4 change, incident, and service request management practices\nPreferred Certifications:\nOkta Certified Administrator\nMicrosoft Certified: Azure Fundamentals (AZ-900)\nAWS Cloud Practitioner\nCompensation Range:\n$105,000 - 125,000. This represents the typical compensation range for this position based on experience, location, and other factors.\nAbout VIATEQ\nVIATEQ is a proactive provider of collaborative solutions for federal government agencies. Our collaborative service framework and flexibility allow employees, customers, and business partners to work together successfully anywhere, anytime. VIATEQ’s service areas also allow government agencies to respond to competitive pressures and achieve new performance levels.\nVIATEQ offers competitive compensation and a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan, paid time off, 12 paid federal holidays, flexible spending accounts, and a professional development reimbursement.\nEqual Opportunity Statement:\nVIATEQ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.","description_format":"text","description_chars":11300,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Government"],"lifecycle":[{"event":"open","at":"2026-10-30T16:19:15Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.89,"p_room":0.9,"age_days":11,"expected_fill_days":23,"reasons":["conf:4","velocity","win:mid"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":125000,"is_top_pay":true},"html_url":"https://alion.io/job/viateq-saas-platform-administrator-hybrid","json_url":"https://alion.io/job/viateq-saas-platform-administrator-hybrid.json","meta":{"generated_at":"2026-11-03T17:16:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24016,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4432055},"rest":"https://alion.io/mcp/rest/get_company?id=4432055"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fviateq-saas-platform-administrator-hybrid"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fviateq-saas-platform-administrator-hybrid"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fviateq-saas-platform-administrator-hybrid"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/viateq-saas-platform-administrator-hybrid\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fviateq-saas-platform-administrator-hybrid"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3531804}},{"tool":"search_jobs","arguments":{"company":"viateq.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3531804},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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