Retail Sales Associate

Summary/Objective:

Highly competent, detail-oriented and strategic professional who understands and embraces the company’s mission and will deliver high sales results while building relationships with customers to ensure a positive experience for all.

Essential Functions:

• Meet/exceed sales goals and expectations
• Customer-centric and understands the importance of creating exceptional customer experience that leaves a lasting impression.
• Identify customer needs and provide styling options and tips
• Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team
• Abide by all store policies and procedures
• Embody and represent the VICI brand
• Always maintain sales floor cleanliness
• Maintain proper sales floor product representation with high level visual standards and replenishment
• Always maintain sense of urgency
• Ability to work well under minimal supervision
• Be up to date on current fashion trends as well as VICI Styles
• Process shipment in an efficient manner: unbox, steam, fold, and merchandise on the sales floor
• Ensure sales floor is clean, organized and aesthetically pleasing at all times
• Greets and helps customers while building relationships to ensure a great customer experience
• Place and encourage online orders on out-of-stock product for customers
• Capture email and phone numbers at checkout for every customer
• Create content for social media as requested by the Marketing Team
• May perform other duties as assigned in support of the overall success of the company
• Comfortable working in a fast-paced, startup environment with the ability to take initiative and quickly adapt to change
• Demonstrates a high degree of personal and professional integrity
• Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals
• Strong customer service orientation; demonstrates a kind and gentle approach with customers
• Ability to work independently, be self-motivated and work effectively in a team environment
• Skilled at communicating clearly both verbally and in writing
• Excellent problem-solving skills; willingness to think out-of-the-box to resolve issues

Qualifications:

• Work experience as a retail stylist or similar roll in fashion industry suggested
• Possesses drive, goal-oriented, demonstrates high energy and positive attitude
• Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
• A team player who possesses the ability to work in a learning environment
• Ability to communicate effectively with peers and management
• Takes initiative
• Must have a passion for fashion
• Ability to work Retail hours

Expected Hours of Work:

Flexible with Days/Times, can work around other job commitments

Working Conditions and Physical Effort:

Standing for long periods of time, heavy customer contact and lifting up to 25 lbs