{"id":4327695,"url":"https://alion.io/job/videojet-field-service-engineer","title":"Field Service Engineer","company":{"id":4136486,"name":"Videojet","domain":"videojet.mx","url":"https://alion.io/company/videojet-mx","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":28,"max":30,"currency":"USD","period":"hour","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-15T02:14:08Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Title: Field Service Engineer (T2)\nReports To: Field Service Manager\nLocation: Various - Remote\n .\nImagine yourself…\nDoing meaningful work that makes an everyday impact on the world around you.\nGrowing your expertise and expanding your skillset with every project.\nOwning your ambition and fuelling your career growth.\nIt’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week-after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.\nAs part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you-and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.\nLearn about our leading portfolio of innovative products here! (https://cdn.videojet.com/U309KOI6/as/vvpm76xpvfqj3kgchf7khbnz/vf-history-of-videojet-innovation-us)\nWe offer:\nEligible for benefits (medical, dental, vision & more) on day 1, no waiting period!\nTraining and development opportunities\n401K savings plan + company match\nTuition reimbursement from Day 1\nAttractive employee referral program\nPaid Parental Leave\nWellbeing Program, with rewards\nEmployee Assistance Program (legal, financial, and counseling resources)\nReporting to the Field Service Manager the Field Service Engineer is responsible for conducting service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory.\nIn this role, a typical day will look like:\nProvide ongoing care and support for our customer's equipment\nInstall our products and solutions at customer locations\nDiagnose and resolve challenges and problems\nBecome a trusted advisor and partner for our customers, to develop excellent relationships\nExtend our Videojet footprint in the market by promoting our service agreements and newer technology.\nTo be successful in this role you will:\nProblem-solve using available resources and creative solutions to resolve customer issues and will know when to ask for help\nPartner with customers to assess their needs, manage their expectations, and drive results\nProactively listen to customers, anticipate their needs, follow through, and work towards a mutually agreeable solution\nCollaborate with teammates, managers and customers\nPossess basic computer and technical proficiency, including email, software, mobile apps, and Microsoft Word\nThe essential requirements of the job include:\n2 years of technical experience\nBasic computer/technical skills (can use email, software, phone apps, Microsoft Word)\nAbility to perform and/or tolerate all physical requirements of the job with or without\nUse of hand tools and manual dexterity.\nAbility to travel, including occasional overnight travel (initial training requires consecutive weeks in Wood Dale, including weekends)\nCompliance with PPE, safety and registration requirements of customers.\nVideojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™-and building rewarding careers along the way.\nUS ONLY:\nThe below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.\nThe compensation range for this role is $28.00 - $30.00 USD per hour. This job is also eligible for Bonus Pay.We offer a comprehensive package of benefits including paid time off, medical/dental/visioninsurance and 401(k) to eligible employees.\nNote: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.\nUS residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.\nVeralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.\nThe EEO posters are available here.\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at  to request accommodation.\nUnsolicited Assistance\nWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. 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