{"id":4327750,"url":"https://alion.io/job/videojet-service-engineer-vapi","title":"Service Engineer - Vapi","company":{"id":4136486,"name":"Videojet","domain":"videojet.mx","url":"https://alion.io/company/videojet-mx","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vapi, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Vapi","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-15T02:14:08Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Imagine yourself…\nDoing meaningful work that makes an everyday impact on the world around you. \nGrowing your expertise and expanding your skillset with every project. \nOwning your ambition and fueling your career growth. \nThriving in a supportive team environment that inspires you to strive for excellence. \nJoining a company with a proven track record of success and an exciting future.\nIt’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week-after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.\nAs part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you-and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.\nLearn about our leading portfolio of innovative products here!\nWe offer:\n24 days of Annual leave and 10 days of Casual/Sick leave. And special medical leave as per guidelines for prolonged illness/recovery from accident \nFlexible working hours\nProfessional onboarding and training options\nPowerful team looking forward to working with you\nCareer coaching and development opportunities\nInsurance coverage of 7 Lakhs for family.\nJob Title: Service Engineer\nLocation: Vapi, Gujarat\nThis job is a unique opportunity to:\nThis is an excellent opportunity for someone who enjoys life on the road, interacting with customers and problem solving! The selected candidate for this position will handle daily service and support of Videojet’s existing customer base. You would support sales growth, service growth and customer happiness. The role sees you carrying out repair, installation, maintenance and calibration of Videojet equipment at customer sites.\nAs an FSE on our team, associate will also provide frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting, drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion rate. In this role, you will utilize critical thinking to resolve issues within defined procedures and practices to resolve appropriate action to.\nWithin your role you will:\nAttend breakdown calls in the region\nRaise request for parts and close transaction under Warranty, CAMP or Chargeable\nCompleting Installation of equipment’s on site\nCompleting Preventive Maintenance as per schedule\nPromotion of Service Contract & consumables\nDemonstration of products to customers\nImparts training to the customer\nUpdate service report in Oracle\nIdentifying potential parts requirement and get quote submitted and collect Purchase Order\nIdentifying potential equipment requirements and generate Service Leads for sales team\nWe are looking for a professional who has:\nAbility to work well independently and exercise appropriate judgment under general direction.\nAbility to prioritize workload, goals and tasks consistent with the department and corporate objectives.\nAbility to multi-task, completing concurrent projects within given time frames and balancing interruptions and change requests. Takes initiative to establish new processes and methods to support a variety of coordination activities.\nDecision-making and coordination with other departments- To solve technical issues, and interact with key partners for problem-solving\nAnalytical skills and communication skills- Ability to analyze technical problems and provide solutions\nYour education OR background experience will include:\nEducation - Diploma / Engineering in any stream.\n2 to 6 years of field service experience.\nShould be familiar with Local language\nVideojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™-and building rewarding careers along the way\nAt Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.\nUnsolicited Assistance\nWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. 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