{"id":864337,"url":"https://alion.io/job/viewlineventures-coo-chief-operating-officer","title":"COO (Chief Operating Officer)","company":{"id":690021,"name":"Viewline Ventures","domain":"viewlineventures.com","url":"https://alion.io/company/viewlineventures","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States","Jersey City, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":140000,"max_usd":251000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":285},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-31T01:47:37Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"About Us\nWe are a stealth-stage fund and tech startup operating at the intersection of alternative markets and quantitative strategy. Backed by experienced operators and growing quickly, we are building the infrastructure to scale a high-performance, data-driven business.\nWe have found something that works. What we have not yet built is the machine that runs it at ten times the current volume, and the founder is currently the machine.\nThe Role\nEvery department in this company reports to the founder today. That is why this role exists.\nAs COO you own the internal engine end to end: how work enters the business, how it moves through delivery, and whether it comes out the other side at the quality we promised. The founder moves to strategy, capital and external growth. You take everything else.\nThis is not a caretaker role for a machine that already runs. Several of the departments you will own do not have a manual, a metric or in some cases a manager. You are being hired to build those, in order, while the current volume keeps flowing.\nWhat You'll Do\nTake the operating load. Become the person the company runs through, so the founder is not the escalation point for eight departments.\nOwn throughput and the quality that comes with it. We need to multiply the number of people we take through our delivery pipeline each week without the failure rate rising. Both halves of that sentence are the job.\nBuild the operating cadence. A weekly meeting structure with real accountability, quarterly goals with named owners, and a company scorecard of eight to twelve numbers. Most of those numbers do not exist yet. You will define them and then make them true.\nWrite the operating manual. We have almost no documented processes. You will map the core ones, get them written down, and cut how long it takes a new hire to become useful.\nMake quality measurable. Nothing in the business currently logs mistakes. You will change that across delivery, support and review, and use what it tells you.\nConsolidate the tooling. Real-time visibility of the whole business in one place, rather than the several disconnected systems people half-trust today.\nHire and keep operators. Several senior seats are open and more are coming. The quality of the people underneath you is the ceiling on everything above.\nOpen new markets. Two geographic expansions are in flight. The blocker on both is operational, not technical.\nRequirements\nYou have scaled a delivery organization from tens of people to hundreds, and you can talk about what broke on the way\nYou have owned a P&L, or operated close enough to one to be accountable for unit economics\nYou are a systems thinker. You see the business as connected loops and you go to work on the actual constraint rather than the loudest complaint\nYou reach for process and automation before you reach for headcount\nYou are a strong, direct writer. Half of this job is making a decision legible to people who were not in the room\nYou hold a high bar and you have hired people who hold it too\nYou have the emotional intelligence to restructure a department without losing the people in it\nYou are comfortable with ambiguity, unglamorous work, and a business that is still deciding some things about itself\nBonus Points For\nHigh-volume logistics, gig-economy platform operations, fintech or KYC onboarding, or manufacturing throughput\nMulti-state or cross-border operations\nHaving run a formal operating system such as EOS, and being pragmatic rather than religious about it\nStrategy and operations consulting background paired with real line experience\nInterest in startups, investing, alternative markets, or behavioral strategy\nBenefits\nA genuine number two seat with real authority, not a title\nCompetitive cash compensation\nDirect partnership with the founder, no layers\nBuild the operating system of a company from the ground up\nFlexible location and hours","description_format":"text","description_chars":3897,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Angel Networks & Startup Accelerators","Hedge Funds & Alternative Investments"],"lifecycle":[{"event":"open","at":"2026-09-13T12:26:32Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.61,"p_room":0.28,"age_days":63,"expected_fill_days":30,"reasons":["conf:5","win:tail","crowd:"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/viewlineventures-coo-chief-operating-officer","json_url":"https://alion.io/job/viewlineventures-coo-chief-operating-officer.json","meta":{"generated_at":"2026-10-31T03:02:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4327,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690021},"rest":"https://alion.io/mcp/rest/get_company?id=690021"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fviewlineventures-coo-chief-operating-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fviewlineventures-coo-chief-operating-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fviewlineventures-coo-chief-operating-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/viewlineventures-coo-chief-operating-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fviewlineventures-coo-chief-operating-officer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":864337}},{"tool":"search_jobs","arguments":{"company":"viewlineventures.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":864337},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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