{"id":864338,"url":"https://alion.io/job/viewlineventures-operations-manager","title":"Operations Manager","company":{"id":690021,"name":"Viewline Ventures","domain":"viewlineventures.com","url":"https://alion.io/company/viewlineventures","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jersey City, United States","Philadelphia, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":180000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-11-02T16:16:37Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"About Us\nWe are a stealth-stage fund and tech startup operating at the intersection of alternative markets and quantitative strategy. Backed by experienced operators and growing quickly, we are building the infrastructure to scale a high-performance, data-driven business.\nOur business is a funnel. People come in at the top, move through several stages of interviewing, verification and setup, and come out the other side ready to work with us. Every stage of that funnel leaks. Closing those leaks is worth more to this company than almost anything else we could do.\nThe Role\nYou are the floor manager for that funnel. Four teams, roughly a dozen people, mostly remote and mostly early in their careers. Interviewers, onboarding specialists, document reviewers and hardware technicians.\nYour job is daily output. Every one of those teams has a number, most of those numbers are below where they should be, and your week is spent finding out why and fixing it. Some of the fixes are coaching. Some are scheduling. Some are process. Some are tooling you will spec and hand to an engineer.\nThis is a hands-on, numbers-in-front-of-you job, not a strategy job. If you like watching a conversion rate move because of something you changed on Tuesday, you will enjoy it.\nWhat You'll Do\nOwn the daily numbers. Every team, every day. You will know before anyone asks whether we are ahead or behind and why.\nLift conversion at every stage. Our biggest single lever is how many booked interviews people actually show up to. Our second biggest is how many people who start onboarding finish it. Both are yours.\nKeep the queue moving. Nobody should sit at a stage waiting on us. Where a single person is the bottleneck, you find the way around it.\nManage a remote, early-career team well. Clear expectations, real coaching, and the direct conversation in the same week a number is missed rather than a month later.\nBring the cost down. Same output, less spend per person we take through. You will know your unit economics.\nFix the tooling or spec the fix. Some of what slows your teams down is software. You will not build it, but you will write a clear, specific request and follow it through.\nRequirements\nYou have run daily operations for a high-volume team, ideally at a gig-economy platform, a fulfillment or production operation, or a fintech onboarding function\nYou are obsessed with data. You live in the dashboard, you manage by numbers, and you can spot a bad week on Wednesday rather than the following Monday\nYou are a direct manager. You will have the difficult conversation early, and stay effective with that person afterwards\nYou are resilient under volume. When the queue is backed up and three things break at once, you sequence rather than spiral\nYou hold the standard without turning every enforcement into a conflict\nYou write clearly. Your escalations come with a specific description of the problem, not a complaint\nYou are effective managing people you never see in person\nBonus Points For\nOperations at Uber, DoorDash, TaskRabbit, Instacart or similar\nProduction or shift management in a high-volume fulfillment environment\nCustomer success operations, KYC or identity verification workflows\nExperience with show-rate and no-show problems specifically\nComfort with spreadsheets and light data work, and enthusiasm for AI tooling\nBenefits\nDirect, visible impact on the numbers that matter most to the company\nCompetitive compensation \nA clear growth path as the operation scales and more layers are added below you\nA flat team with no red tape between you and the decision maker\nFully remote with flexible hours","description_format":"text","description_chars":3624,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Angel Networks & Startup Accelerators","Hedge Funds & Alternative Investments"],"lifecycle":[{"event":"open","at":"2026-09-13T12:26:32Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.416,"p_room":0.28,"age_days":66,"expected_fill_days":27,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/viewlineventures-operations-manager","json_url":"https://alion.io/job/viewlineventures-operations-manager.json","meta":{"generated_at":"2026-11-02T22:23:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31464,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690021},"rest":"https://alion.io/mcp/rest/get_company?id=690021"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fviewlineventures-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fviewlineventures-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fviewlineventures-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/viewlineventures-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fviewlineventures-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":864338}},{"tool":"search_jobs","arguments":{"company":"viewlineventures.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":864338},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}