{"id":1399869,"url":"https://alion.io/job/vincit-group-service-technician","title":"Service Technician","company":{"id":3787068,"name":"Vincit Group","domain":"vincitgroup.com","url":"https://alion.io/company/vincitgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amarillo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":53000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7331},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-08-25T00:00:00Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-23T05:33:07Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nJOB SUMMARY\nThe Service Technician plays a direct role in ensuring customer satisfaction by servicing a majority of the existing accounts in his or her area. Inspect customer water system equipment and prepare service estimates. Obtain water samples for field analysis or send them to the home office for further analysis when needed. Creates analysis write-ups, and contacts customers to recommend treatment to control levels of substances in water. Attempts to resolve problems encountered with customer's water-treatment process. Performs follow-up test on water in customer water system, utilizing test kit, knowledge of chemical treatment, and reference manual. Explain test results to customers. Observes changes in customers’ water analysis and recommends the amount, and type, of chemical additives necessary for water treatment.\nESSENTIAL JOB FUNCTIONS\nInstall, service, and maintain a wide range of water treatment systems, including water softeners, filtration systems, reverse osmosis units.\nPerform water quality testing and system diagnostics to identify and resolve performance issues.\nEducate customers on system usage, maintenance, and best practices.\nEmphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.\nMaintain customer records, using automated systems.\nInspects, tests, and observes chemical changes in water system equipment, utilizing test kit, reference manual, and knowledge of chemical treatment.\nCompletes special projects upon request, and other duties may be assigned.\nPOSITION REQUIREMENTS\nRequired: Must possess strong customer service focus, social and interpersonal skills, active listening skills, and effective communication skills. Must be able to excel in a fast-paced environment and meet time-sensitive deadlines.\nPreferred: Beneficial to have strong critical thinking, persuasion, and comprehension skills. Mechanical aptitude is highly desirable. Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes the use of chemicals and their interactions, danger signs, production techniques, and disposal methods.\nEDUCATION\nPreferred: Post-secondary education preferred.\nEXPERIENCE\nPreferred: 1-3 years of experience working in chemical, sanitation, food protection, food manufacturing or related field. Working knowledge of Microsoft Outlook, Word, and Excel highly preferred.\nVIN123\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!","description_format":"text","description_chars":2759,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Science & Engineering","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-09-28T14:50:53Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.226,"p_room":0.28,"age_days":60,"expected_fill_days":14,"reasons":["conf:24","win:tail","crowd:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/vincit-group-service-technician","json_url":"https://alion.io/job/vincit-group-service-technician.json","meta":{"generated_at":"2026-10-24T21:28:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31532,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3787068},"rest":"https://alion.io/mcp/rest/get_company?id=3787068"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvincit-group-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvincit-group-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvincit-group-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vincit-group-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvincit-group-service-technician"}]}