{"id":3854219,"url":"https://alion.io/job/vine-infotech-senior-it-infrastructure-support-engineer","title":"Senior IT Infrastructure Support Engineer","company":{"id":4455816,"name":"Vine Infotech","domain":"vineinfotech.com","url":"https://alion.io/company/vine-infotech","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":6000,"max":8000,"currency":"SGD","period":"month","gross":true,"usd_annual":75156},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active 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enterprise IT environments.\nHands-on experience with Windows endpoint management and SCCM.\nExperience supporting Microsoft 365, Active Directory, and enterprise authentication.\nExperience in onsite and remote technical support.\nExposure to retail technology, POS systems, and multi-site IT operations.\nExperience managing IT assets, hardware deployments, and equipment lifecycle activities.\nStrong troubleshooting, incident management, and escalation-handling skills.\nExcellent customer service, communication, and coordination capabilities.\n#Required Technical Skills\nWindows 10/11, Windows Server\nMicrosoft 365, Outlook, Teams, and OneDrive.\nMicrosoft SCCM / Endpoint Configuration Manager.\nWindows imaging, application deployment, and patch management.\nActive Directory and user account administration.\nServiceNow, BM Remedy, ITSM\nLAN/Wi-Fi, TCP/IP, DHCP, DNS, switches, and access points.\nVMware / vSphere infrastructure support.\nPowerShell scripting and automation.\nPOS systems, receipt printers, and retail IT infrastructure.\nMicrosoft Teams Rooms and meeting-room AV support.\nMFA, Windows Hello, endpoint security, and Zscaler.\nIT asset management, vendor coordination, and hardware lifecycle management.\n#Preferred Certifications & Training\nMicrosoft SCCM / Endpoint Configuration Manager Training.\nVMware vSphere ESXi and vCenter Administration.\nMicrosoft Windows and infrastructure administration training.\nSkills\nSwitches, Troubleshooting, Endpoint Management, support of IT systems, ICT, Architect, Active Directory, SCCM, BMC Remedy, Onsite Support, VMware vSphere, Imaging, Windows Server, Team Management, It Environment, Retail Industry, Application Deployment, IT Asset Management, Service 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