{"id":2997198,"url":"https://alion.io/job/vinted-lead-backend-engineer-incident-management-3","title":"Lead Backend Engineer, Incident Management","company":{"id":56356,"name":"Vinted","domain":"vinted.com","url":"https://alion.io/company/vinted-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":33,"ghost_share":0,"stale_share":0.848,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":141000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":21},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"Go","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"LLM","optional":false},{"name":"Python","optional":false},{"name":"Rust","optional":false},{"name":"Slack","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-21T06:44:03Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T07:54:50Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Brief info about Vinted \nOur mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life - or even a third.\nThe Vinted Group is made up of three business units that support this mission:\nVinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.\nVinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.\nVinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.\nFounded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. \nInformation about the position \nWhen an incident happens in production at Vinted, how quickly our engineering teams recover directly affects millions of members across Europe and the US.\nIn this role, you will be the lead technical architect for VITA, our in house platform for alerts, on call routing, incident management, and SLOs. Every single production alert at Vinted flows through VITA, and every incident is coordinated through it in Slack, from declaration to postmortem.\nYou will join a focused engineering team within our Service Ecosystem domain. The previous lead engineer recently stepped up to become the team Engineering Manager, which means we now need an experienced technical partner to take over the architectural vision.\nBecause our team operates without a dedicated product manager, you will enjoy true product ownership. You will spend roughly half your time on technical discovery, researching solutions, and shaping our roadmap directly with engineering stakeholders and directors across Vinted.\nIn this position, you’ll \nLead the team's technical direction: scope complex problems, design solutions and coordinate delivery across teams.\nOwn incident management and on-call processes, and lead improvements to both the processes and the tooling.\nEliminate alert fatigue across Vinted, collaborating with engineering teams to group noisy alerts, establish alert standards, and make every page actionable.\nAdvance practical AI in production, designing the event pipelines that allow our AI incident agent to accurately suggest root causes during live outages in minutes.\nDefine standards for SLOs and alerts across Vinted, and simplify the tools teams use to create them.\nDefine and track the product and process metrics that show whether our work makes a difference.\nKeep alert routing and our other critical systems reliable and simple to operate, so the team can move faster.\nAct as a technical mentor and multiplier for a growing team of five engineers, elevating their engineering discipline through thoughtful system design reviews and collaborative RFCs.\nAbout you \nProven experience architecting, building, and operating high scale distributed systems in production. Our platform is built in Go, but we warmly welcome strong backgrounds in Java, Rust, Python, C++, or similar technologies.\nHave experience owning distributed systems in production, from design to operation.\nHave been on call and responded to production incidents, and are happy to keep doing it.\nStrong product mindset for developer tooling. You treat other engineers as your customers, listen to user pain points, and measure success by adoption and developer happiness.\nUnderstand observability: metrics, logs, traces and SLOs.\nExcellent written and spoken English is mandatory, paired with strong technical communication and diplomacy. You can explain architectural risks clearly to non technical stakeholders and have the confidence to challenge senior leaders constructively with data and SLOs.\nNatural mentor and collaborator. You take pride in lifting others up, breaking down complex technical problems, and helping newer engineers grow safely.\nAdvantage: experience with incident management, on-call or observability tooling, or in a platform team serving other engineers.\nAdvantage: experience building LLM-based tools or agents.\nWork perks \nThe opportunity to benefit from our share options programme\n25 days of paid annual leave\nNewest MacBook models\nConfidential Employee Assistance Program (EAP) for you and your family\nFrequent team-building events\nHome office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture\nA daily lunch allowance\nCompany bike leasing scheme\nMonthly budget for a flexible benefits platform\nWork from Home allowance\nCollective Defined Contribution Pension plan\nA personal monthly budget for shopping on Vinted\nAn NS mobility card\nA dog-friendly office\nWorking at Vinted \nWorkation policy\nBetter balance holidays with workdays by working remotely! Up to 90 days per year in the EU, of these, 21 days can be spent globally. For non-EU citizens, it's 21 days worldwide. This can be combined with time off for vacation or personal time.\nIndividual learning budget\nEach year, you’ll be given a learning budget (starting at €3,000), and a total of up to 10 working days over a 2-year period to support your personal and professional development.\nHybrid work\nOur hybrid model, with 2 recommended office days a week, gives you and your team the flexibility to decide if and when you want to work from home, and when to catch up in person.\nEqual opportunity\nWe welcome applications from everybody, regardless of your background, identity, or life experiences. Job openings come with guides, not checklists. If you’re excited about a role, but don’t identify with every point in the ‘About you’ section, apply anyway - you might still be the perfect match!\nThe annual gross salary range for this position excluding 8% holiday pay is:\n€93.500—€126.500 EUR","description_format":"text","description_chars":6462,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Apple Macbook","Home office","Hybrid work","Professional development","Stock options"],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Incident Response","Marketplaces","Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-21T11:11:52Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":39,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/vinted-lead-backend-engineer-incident-management-3","json_url":"https://alion.io/job/vinted-lead-backend-engineer-incident-management-3.json","meta":{"generated_at":"2026-10-25T09:10:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13122,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56356},"rest":"https://alion.io/mcp/rest/get_company?id=56356"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvinted-lead-backend-engineer-incident-management-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvinted-lead-backend-engineer-incident-management-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvinted-lead-backend-engineer-incident-management-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vinted-lead-backend-engineer-incident-management-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvinted-lead-backend-engineer-incident-management-3"}]}