{"id":1502779,"url":"https://alion.io/job/virgin-active-kauai-supervisor-3","title":"Kauai Supervisor","company":{"id":1963592,"name":"Virgin Active","domain":"virginactive.co.uk","url":"https://alion.io/company/virginactive-co-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":100000,"period":"year","method":"role_country_seniority_unknown","sample_n":306},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T12:26:33Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-03T00:28:26Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing. By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate. Kauai is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day. We are looking for Supervisor to join the team.\nRole Type: Full time\nNumber of hours: 40\nIn this role, you will play a part in supporting the day-to-day operation of the café, leading shifts, coaching the team and ensuring outstanding food quality, service and operational standards. Working alongside the Store Manager, you'll help create a welcoming environment for members while driving excellent customer service, food safety and team performance.\nThe Role\nSupport the day-to-day running of the café, leading shifts and ensuring smooth operations.\nCoach and support Team Members to deliver exceptional customer service and food quality.\nEnsure brand, food safety and hygiene standards are maintained at all times.\nOversee food and beverage preparation, ensuring consistency and presentation standards are met.\nMonitor stock levels, complete ordering and support stock control processes.\nResolve customer queries professionally and support the team during busy trading periods.\nAssist with onboarding and training new team members while reinforcing operational standards.\nMaintain accurate operational records, food safety documentation and daily checklists.\nWork collaboratively with the Virgin Active team to deliver a seamless member experience.\nSupport the Store Manager in achieving operational and commercial objectives.\nWho We’re Looking For\nFood Safety Level 3 qualification.\nFood Allergy and Intolerance Training.\nPrevious supervisory experience within hospitality, food service or retail is preferred.\nStrong leadership skills with the ability to motivate and support a team.\nExcellent customer service and communication skills.\nGood organisational skills and attention to detail.\nSound understanding of food safety, hygiene and allergen procedures.\nFlexible approach to working early mornings, evenings, weekends and bank holidays.\nWhat You’ll Get\nThe opportunity to be part of a brand redefining the future of wellness\nA premium environment with industry-leading facilities\nDevelopment and progression opportunities aligned to your level\nAccess to a vibrant, engaged member community\nThe platform to build your career, reputation and impact\nOUR PERKS\n33 days annual leave\nPension fund\n50% discount on Kauai meals while on duty\nComplimentary Virgin Active membership for yourself\nPay Range\n£13.10—£14.65 GBP","description_format":"text","description_chars":2826,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports","Fitness"],"lifecycle":[{"event":"open","at":"2026-09-30T04:37:14Z"}],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.835,"p_room":1,"age_days":6,"expected_fill_days":23,"reasons":["conf:10","win:early","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/virgin-active-kauai-supervisor-3","json_url":"https://alion.io/job/virgin-active-kauai-supervisor-3.json","meta":{"generated_at":"2026-10-03T03:16:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2973,"day_limit":5000,"remaining_today":2027,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}