{"id":2624362,"url":"https://alion.io/job/virgin-atlantic-digital-product-manager","title":"Digital Product Manager","company":{"id":1764973,"name":"Virgin Atlantic","domain":"virginatlantic.com","url":"https://alion.io/company/virginatlantic-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Crawley, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":157000,"period":"year","method":"role_country_seniority_unknown","sample_n":217},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-15T13:33:34Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-23T01:26:37Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Location: Hybrid - 3 days per week at VHQ, Crawley\nHours: 37.5 per week, Monday to Friday\nContract Type: Permanent\nSalary: Competitive\nClosing Date : 25th October 2026\nIn a nutshell\nAt Virgin Atlantic, we're passionate about creating effortless, memorable experiences for our customers. As a Digital Product Manager, you'll play a pivotal role in shaping the future of our digital channels, owning a key customer journey such as Search, Booking, Loyalty or another strategic product area.\nYou'll define the vision, set the roadmap and lead cross-functional teams to deliver innovative digital experiences that delight customers and drive measurable business value. Working at the intersection of customer insight, technology and commercial strategy, you'll influence senior stakeholders and empower delivery teams to turn ambitious ideas into reality.\nIf you're an experienced product leader who thrives on solving complex customer problems, making data-informed decisions and bringing people together around a shared vision, we'd love to hear from you.\nDay to day\nDefine and own the product vision, strategy and roadmap for a key digital customer journey.\nTranslate customer needs, business priorities and market opportunities into clear product plans and measurable outcomes.\nLead product discovery to identify opportunities, validate ideas and ensure we solve the right customer problems.\nPartner with Product Owners, Engineering, UX, Data and Commercial teams to deliver high-quality digital experiences using agile ways of working.\nPrioritise initiatives that maximise customer value and commercial performance while balancing technical and operational considerations.\nEstablish and track product OKRs and KPIs, using analytics, customer research and experimentation to drive continuous improvement.\nRemove delivery obstacles, support effective decision-making and help teams maintain focus on delivering value.\nCoach and mentor Product Owners, helping develop product capability and foster a collaborative, high-performing culture.\nBuild trusted relationships across the business, influencing senior leaders and aligning stakeholders around product priorities.\nChampion innovation by exploring emerging technologies, including AI and automation, to create better customer and business outcomes.\nAbout you\nYou'll bring a combination of strategic thinking, commercial awareness and a passion for creating exceptional digital experiences.\nWe're looking for someone with:\nSignificant experience managing customer-facing digital products in an agile environment.\nA proven track record of defining product strategy and delivering measurable business and customer outcomes.\nExperience leading both product discovery and delivery across multidisciplinary teams.\nStrong commercial acumen with the ability to build compelling, customer-centred business cases.\nExperience managing product roadmaps, prioritisation and outcome-based planning.\nConfidence using customer insight, analytics and experimentation to inform decisions.\nExcellent communication and stakeholder management skills, with the ability to influence at senior leadership level.\nExperience coaching and supporting Product Owners or product teams through influence rather than formal line management.\nA passion for continuous improvement, innovation and customer-centric product thinking.\nExperience within travel, ecommerce, loyalty or digital consumer products would be advantageous but isn't essential.\n\nBe yourself. Our differences make us stronger.\nVirgin Atlantic are committed equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Diversity brings strength which is why we strive to provide an inclusive environment where individuality is celebrated, and we can ignite the potential of our forward-thinking mix of people.\nPlease be aware as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role you have applied for. These may include application questions, video interviews or online testing. Please feel free to contact us at  if there are any reasonable adjustments to our process that you would like us to consider, for example use of hearing loops, sign language interpreter etc. Please don’t hesitate to reach out if there are any issues preventing you from being at your best during your application or assessment process. Any issues raised after your assessment is completed or once a decision has been made will be too late for us to consider within our process.","description_format":"text","description_chars":4770,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Air Transport"],"lifecycle":[{"event":"open","at":"2026-10-15T14:35:40Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.834,"p_room":0.945,"age_days":7,"expected_fill_days":14,"reasons":["conf:4","velocity","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/virgin-atlantic-digital-product-manager","json_url":"https://alion.io/job/virgin-atlantic-digital-product-manager.json","meta":{"generated_at":"2026-10-23T12:53:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19115,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1764973},"rest":"https://alion.io/mcp/rest/get_company?id=1764973"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvirgin-atlantic-digital-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvirgin-atlantic-digital-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvirgin-atlantic-digital-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/virgin-atlantic-digital-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvirgin-atlantic-digital-product-manager"}]}