{"id":3110464,"url":"https://alion.io/job/virginia-tech-hr-systems-coordinator","title":"HR Systems Coordinator","company":{"id":35633,"name":"Virginia Tech","domain":"vt.edu","url":"https://alion.io/company/virginia-tech-news","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"PageUp","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Blacksburg, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":59000,"currency":"USD","period":"year","gross":null,"usd_annual":59000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-22T13:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-29T07:05:02Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Description\nThe HR Systems Coordinator position is expanded to assume primary responsibility for a concentrated operational workload, including daily Tier 2 technical support, user access provisioning, TeamDynamix incident management, and Tier 1 Service Center enablement.\nThis position serves as the primary technical coordinator resolving operational, access, and functional issues for Virginia Tech's HR application suite-working closely with system vendors, internal enterprise teams, and university end-users to ensure high quality support and continuous documentation maintenance.\nRequired Qualifications\nBachelor's degree in business, information technology, human resources, or related field, or equivalent training and professional experience.\nDemonstrated experience in a help desk, call center, or IT service management setting providing issue identification, troubleshooting, and resolution.\nExceptional customer service skills and demonstrated ability to communicate professionally and courteously across a diverse university community.\nAbility to exercise excellent judgment, discretion, initiative, and confidentiality when managing sensitive administrative records and PII.\nExperience utilizing incident management systems (e.g., TeamDynamix, ServiceNow) to manage ticket queues and track vendor escalations.\nPreferred Qualifications\nExperience supporting higher education human resources management systems (e.g., enterprise planning and applicant tracking systems)\nExperience creating technical procedure documentation, quick guides, or knowledge base articles for end-user training.\nFamiliarity with onboarding compliance tools, system access provisioning, and basic data auditing.\nPrior experience working in a higher education administrative environment.\nPay Band\n4\nOvertime Status\nNon-Exempt: Eligible for overtime\nAppointment Type\nRegular\nSalary Information\nCommensurate with experience up to $59,000\nHours per week\n40\nReview Date\nNovember 5, 2026\nAdditional Information\nThis position may be prominently onsite during the training/onboarding period then may be eligible for a hybrid work arrangement of 3 days on site, 2 days remote.\nThe successful candidate will be required to have a criminal conviction check.\nAbout Virginia Tech\nDedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes.A leading global research institution, Virginia Tech conducts more than $650 million in research annually.\nVirginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.\nVirginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.\nIf you are an individual with a disability and desire an accommodation, please contact Marisela Garza at  during regular business hours at least 10 business days prior to the event.","description_format":"text","description_chars":4341,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-22T20:33:08Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":72,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":59000,"is_top_pay":false},"html_url":"https://alion.io/job/virginia-tech-hr-systems-coordinator","json_url":"https://alion.io/job/virginia-tech-hr-systems-coordinator.json","meta":{"generated_at":"2026-10-29T07:11:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10877,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35633},"rest":"https://alion.io/mcp/rest/get_company?id=35633"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvirginia-tech-hr-systems-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvirginia-tech-hr-systems-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvirginia-tech-hr-systems-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/virginia-tech-hr-systems-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvirginia-tech-hr-systems-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3110464}},{"tool":"search_jobs","arguments":{"company":"vt.edu","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3110464},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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