{"id":2036979,"url":"https://alion.io/job/virginia-tech-news-computer-support-technician","title":"Computer Support Technician","company":{"id":35633,"name":"Virginia Tech","domain":"vt.edu","url":"https://alion.io/company/virginia-tech-news","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"PageUp","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Blacksburg, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":92000,"period":"year","method":"role_country_seniority_unknown","sample_n":2068},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false},{"name":"Linux","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-09-01T20:15:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T03:30:16Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Job Description\nThis position will work with the IT Operations Manager to provide end-user support to Undergraduate Admissions and other select Enrollment Management departments as needed. This will involve troubleshooting, running diagnostics, repairing computers and equipment, and resolving other technical issues. The Computer Support Technician will assist in performing routing maintenance on installed computer equipment following established procedures and policies, ensuring that computers run optimally and that users are able to work effectively. Position may also assist with Audio/Visual setup and/or events when necessary.\nRequired Qualifications\nExperience with installing, operating, and troubleshooting computer hardware and software\nExperience installing computer peripherals such as printers, scanners, or similar devices\nExperience with Windows and Mac Operating systems\nExperience in providing good customer service\nExperience with operating and troubleshooting issues with Audio/Visual equipment\nAbility to work within a team to meet departmental needs along with fortifying departmental procedures and policies.\nPreferred Qualifications\nExperience with device and patch management tools such as BigFix, Kaseya, JAMF or Microsoft Intune\nExperience with ticketing systems such as Spiceworks or ServiceNow\nExperience within an IT Help Desk environment or related role\nExperience with managing and troubleshooting Apple mobile devices\nExperience with managing and troubleshooting Linux Operating systems and digital signage\nPay Band\n3\nOvertime Status\nNon-Exempt: Eligible for overtime\nAppointment Type\nRegular\nSalary Information\nCommensurate with experience, min. starting of $20/hr\nHours per week\n28-32\nReview Date\nSeptember 14, 2026\nAdditional Information\nThe successful candidate will be required to have a criminal conviction check.\nAbout Virginia Tech\nDedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes.A leading global research institution, Virginia Tech conducts more than $650 million in research annually.\nVirginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.\nVirginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.\nIf you are an individual with a disability and desire an accommodation, please contact Samantha Boyd at  during regular business hours at least 10 business days prior to the event.","description_format":"text","description_chars":3955,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-07T16:23:52Z"},{"event":"close","at":"2026-10-13T08:28:57Z"},{"event":"reopen","at":"2026-10-13T12:14:53Z"},{"event":"close","at":"2026-10-16T11:44:11Z"},{"event":"reopen","at":"2026-10-16T16:06:05Z"},{"event":"close","at":"2026-10-17T11:13:17Z"},{"event":"reopen","at":"2026-10-17T14:23:05Z"},{"event":"close","at":"2026-10-17T17:40:53Z"},{"event":"reopen","at":"2026-10-17T21:00:54Z"},{"event":"close","at":"2026-10-18T23:35:11Z"},{"event":"reopen","at":"2026-10-19T02:50:09Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.853,"p_room":0.72,"age_days":48,"expected_fill_days":97,"reasons":["conf:3","velocity","win:mid","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/virginia-tech-news-computer-support-technician","json_url":"https://alion.io/job/virginia-tech-news-computer-support-technician.json","meta":{"generated_at":"2026-10-21T03:47:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5529,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35633},"rest":"https://alion.io/mcp/rest/get_company?id=35633"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvirginia-tech-news-computer-support-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvirginia-tech-news-computer-support-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvirginia-tech-news-computer-support-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/virginia-tech-news-computer-support-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvirginia-tech-news-computer-support-technician"}]}