{"id":1926377,"url":"https://alion.io/job/virtualitics-strategic-account-manager-public-sector","title":"Strategic Account Manager, Public Sector","company":{"id":2043111,"name":"Virtualitics","domain":"virtualitics.com","url":"https://alion.io/company/virtualitics","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":92000,"max_usd":184000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3011},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T17:41:57Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-29T17:22:54Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"*Secret clearance required, up to TS. Or eligibility to obtain and hold clearance\nPosition Overview\nVirtualitics is seeking a dedicated and experienced Strategic Account Manager to join our Public Sector team. This is a critical role focused on post-sales success, responsible for ensuring maximum value realization, retention, and growth within our most important government accounts. The primary mission of this role is to secure 100% customer retention and achieve zero churn across our most strategic contracts. The ideal candidate will be a trusted advisor to our clients, a passionate customer advocate, and a skilled relationship manager with a proven track record of managing and growing large, complex Federal accounts.\nKey Responsibilities\nCustomer Retention & Renewal Management: Owns the commercial and executive relationship, account strategy, expansion opportunities, and all financial aspects of renewals/expansions (e.g.,contract vehicles,color of money, funding strategy, pricing conversations, engagement with COR/KO, expansion conversations, etc). Own the entire lifecycle of our strategic accounts post-sale. Ensure 100% retention, mitigate churn risk, and secure on-time contract renewals.\n\nStrategic Account Planning: Partner closely with Sales and Delivery teams to develop and execute comprehensive account plans focused on customer health, value realization, and identifying growth opportunities. Establish yourself as an indispensable partner to our clients.\n\nExecutive Relationship Building: Cultivate and maintain deep, multi-level relationships with key stakeholders within strategic accounts, from end-users to executive sponsors and contracting officers.\n\nValue Realization & Adoption: Partner closely with customers to ensure they are achieving their desired outcomes and realizing the full potential of the Virtualitics platform and investments.\n\nPerformance & Health Monitoring: Conduct regular executive business reviews (EBRs) to demonstrate value, review key performance metrics, and align on future goals. Partner closely with delivery teams to proactively monitor account health and address any potential issues and mitigate impact and risk to customer churn.\n\nCustomer Advocacy: Serve as the primary voice of the customer internally. Liaise with Sales, Product, Engineering, and Delivery teams to ensure a seamless customer experience and communicate client feedback to inform the product roadmap.\n\nExpansion & Growth: Partner closely with Sales AE’s to Identify and qualify opportunities for expansion and upsell within your portfolio of accounts, partnering with the Sales team to execute on growth initiatives.\n\nQualifications & Skills\nRequired:\n\n8-10+ years of experience in a customer-facing role such as Strategic Account Management, or Federal Sales, with a focus on post-sales and renewals.\n\nA proven and demonstrable track record of achieving near-100% retention and renewal rates with large, strategic enterprise or government accounts.\n\nDeep experience managing complex Federal/DoD contracts and navigating the government procurement and renewal process. Ability to drive conversation with customers around renewal path with color of money, time lines, risk mitigation.\n\nExceptional interpersonal and communication skills, with the ability to build rapport and credibility with senior government leaders and C-level executives.\n\nA strategic mindset with strong problem-solving skills and the ability to act as a trusted advisor to clients.\n\nFamiliarity with the enterprise software landscape, particularly in AI/ML, data analytics, or business intelligence.\n\nPreferred:\n\nDirect experience working with solutions focused on AI, logistics, sustainment, and operational readiness within the DoD.\n\nEstablished reputation and network within the DoD and Intelligence Community program and contracting circles.\n\nExperience using Customer Success & CRM platforms.\n\nActive security clearance.\n\nBachelor's degree in Business Administration, Management, or a related field.\n\nMust be willing to travel up to 30% within the DMV and nationally.","description_format":"text","description_chars":4081,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Machine Learning","Analytics & BI Consulting"],"lifecycle":[{"event":"open","at":"2026-10-05T20:06:58Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.824,"p_room":0.75,"age_days":23,"expected_fill_days":30,"reasons":["conf:2","win:late"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/virtualitics-strategic-account-manager-public-sector","json_url":"https://alion.io/job/virtualitics-strategic-account-manager-public-sector.json","meta":{"generated_at":"2026-10-29T19:55:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29609,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2043111},"rest":"https://alion.io/mcp/rest/get_company?id=2043111"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvirtualitics-strategic-account-manager-public-sector"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvirtualitics-strategic-account-manager-public-sector"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvirtualitics-strategic-account-manager-public-sector"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/virtualitics-strategic-account-manager-public-sector\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvirtualitics-strategic-account-manager-public-sector"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1926377}},{"tool":"search_jobs","arguments":{"company":"virtualitics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1926377},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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