{"id":2769013,"url":"https://alion.io/job/virtusa-data-analyst","title":"Data Analyst","company":{"id":1833108,"name":"Virtusa Corporation","domain":"virtusa.com","url":"https://alion.io/company/virtusa-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":39000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":282},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ETL/ELT","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"Power BI","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"ChatGPT","optional":true},{"name":"Copilot","optional":true}],"status":"live","first_seen_at":"2026-10-13T04:31:23Z","employer_posted_date":null,"last_verified_at":"2026-10-13T04:31:23Z","board_verified":false,"closed_at":null,"days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"Job Requirements\n\nThe Role and Core Accountabilities:\n\nSupport IT Infrastructure & Operations through service governance, scorecards, KPI/KRA tracking, dashboards, management reviews and continuous improvement. Partner with leadership, service owners, vendors and PMO\n\nMandatory Skills\n\nDrive IT Infrastructure & Operations governance, review forums, performance tracking and action follow-up.\nManage scorecards, KPI/KRA, service health, SLA, delivery performance, risks, compliance and improvement opportunities.\nStrong hands-on ServiceNow and Power BI, including dashboard creation, Power Query, data visualization, metric reporting and executive storytelling.\nAdvanced SQL: complex queries, joins, aggregations, subqueries, data extraction, manipulation and validation.\nETL, data warehousing, staging and dimensional architecture knowledge.\nStrong data modelling: star/snowflake, normalization and fact/dimension relationships.\nAdvanced DAX: custom measures, calculated columns and analytical expressions.\nPower BI workspace lifecycle, deployment pipelines, RLS/OLS security and governance controls.\nAnalyze incidents, SLAs, backlog, productivity, compliance and trends for actionable 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