{"id":2886100,"url":"https://alion.io/job/visa-consultant-learning-development-client-services","title":"Consultant, Learning & Development Client Services","company":{"id":83,"name":"Visa","domain":"visa.com","url":"https://alion.io/company/visa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":142,"ghost_share":0,"stale_share":0.592,"repost_share":0.035,"time_to_fill_p50_days":32,"computed_at":"2026-10-23T05:54:15Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":78000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3669},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T07:07:59Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Us\nVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.\nAt Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.\nJoin Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.\nJob Description\nCompany Description\nVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.\nThe Consultant, Learning & Development partners with Client Services leaders and stakeholders to identify workforce capability needs and design, develop, and implement learning and AI enablement solutions that accelerate proficiency, adoption, performance, and business outcomes. This role partners across the Change & Enablement organization, including Process Excellence, Knowledge Management, and Change Readiness, as well as with cross-functional partners such as Talent Management & Development (TM&D), Visa University, Technology, BI&A, and Client Services leaders to translate business priorities into workforce capability development strategies.\nThe Consultant independently designs and delivers capability solutions and manages solution-level outcomes that improve workforce readiness and business performance.\nMake an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.\nJob Description\nPartner with Client Services leaders and stakeholders to assess workforce capability needs, identify performance improvement opportunities, and translate business priorities into capability development strategies and solutions.\nLead capability initiatives from discovery through implementation, coordinating stakeholders, subject matter experts, and cross-functional partners to achieve defined business outcomes.\nDesign and develop skills frameworks, proficiency models, capability assessments, and workforce development strategies that support workforce readiness, proficiency growth, and organizational transformation.\nEvaluate workforce capability gaps and recommend targeted development approaches that accelerate employee performance and business impact.\nDesign scalable learning experiences, capability journeys, adoption programs, performance support resources, and enablement solutions aligned to business goals and measurable outcomes.\nApply performance consulting, adult learning, human-centered design, and behavior change principles to create effective employee development experiences.\nDesign and implement AI enablement solutions that enhance employee effectiveness, accelerate capability development, and support business transformation objectives.\nIdentify and evaluate opportunities to leverage emerging technologies, AI-powered experiences, and innovative approaches to improve workforce capability and readiness.\nDefine success measures, evaluation strategies, and reporting requirements that assess capability growth, proficiency progression, adoption, and business outcomes.\nAnalyze workforce data, stakeholder feedback, and performance indicators to continuously improve capability development solutions and maximize business value.\nPartner with Process Excellence, Knowledge Management, Change Readiness, Talent Management & Development, Visa University, Technology, and BI&A teams to align capability initiatives with enterprise priorities, standards, and future-state ways of working.\nServe as a trusted advisor to business leaders on workforce capability strategy, learning solutions, AI enablement, and organizational readiness. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.\nFacilitate complex, multi-week technical learning programs for onboarding and upskilling, creating engaging learning experiences that build role proficiency, reinforce knowledge application, and accelerate readiness to perform (Client Care only).\nProvide performance coaching in partnership with people leaders to reinforce learning, address individual capability gaps, and support employees in progressing toward expected levels of proficiency and performance (Client Care only). \nEnable consistent, high-quality delivery by developing and contributing to Train-the-Trainer (T3) programs, facilitator resources, and instructor readiness activities. (Client Care only)\nQualifications\nBasic Qualifications\n5 years of relevant work experience with a Bachelor's Degree or 2 years of relevant work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD), or 0 years of relevant work experience with a PhD. \nExperience in Learning & Development, Workforce Development, Organizational Development, Performance Improvement, Talent Development, or a related field. \nExperience supporting learning, workforce capability, performance improvement, or enablement initiatives from discovery through implementation. \nExperience consulting with business stakeholders to assess needs and translate business objectives into workforce capability and development solutions. \nExperience designing, developing, and implementing learning programs, workforce development initiatives, or performance improvement solutions. \nExperience applying performance consulting, human-centered design, adult learning, and behavior change methodologies. \nStrong stakeholder management, facilitation, communication, analytical, problem-solving, and solution design skills. \nAbility to manage multiple priorities and collaborate effectively across cross-functional, global teams.\nAdvanced English skills\nPreferred Qualifications\nExperience developing skills frameworks, proficiency models, capability assessments, or workforce capability development strategies. \nExperience supporting organizational transformation, workforce readiness, change adoption, or large-scale business initiatives. \nExperience leveraging AI technologies, digital learning tools, or emerging technologies to enhance employee development and effectiveness. \nExperience defining success metrics and using data to evaluate workforce capability growth, adoption, and business impact. \nExperience working in a complex, global, matrixed environment and influencing stakeholders across multiple functions. \nAdditional information\nVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.\nVisa is an EEO Employer\nQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.","description_format":"text","description_chars":7659,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Colombia","iso":"CO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-20T00:22:40Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":32,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/visa-consultant-learning-development-client-services","json_url":"https://alion.io/job/visa-consultant-learning-development-client-services.json","meta":{"generated_at":"2026-10-23T08:52:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14277,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":83},"rest":"https://alion.io/mcp/rest/get_company?id=83"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisa-consultant-learning-development-client-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisa-consultant-learning-development-client-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisa-consultant-learning-development-client-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visa-consultant-learning-development-client-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisa-consultant-learning-development-client-services"}]}