{"id":1560041,"url":"https://alion.io/job/visa-consultant-product-operations","title":"Consultant, Product Operations","company":{"id":83,"name":"Visa","domain":"visa.com","url":"https://alion.io/company/visa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":165,"ghost_share":0,"stale_share":0.588,"repost_share":0.024,"time_to_fill_p50_days":23,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":157000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3625},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":true},{"name":"Python","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-14T19:04:59Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"About Us\nVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.\nAt Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.\nJoin Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.\nJob Description\nThe ProdOps team is responsible for all operational management of one of Pismo's largest products, the migration product. This includes planning and executing the migration process from end-to-end. The team currently consists of four people (Senior Manager + 3 Consultants), working collaboratively and in shifts to ensure successful migration processing and a smooth experience for the clients/teams involved.\nWhat You'll Do\nSupport customer migration process, define timeline, and management of all migrations process\nSupport Product Operational team and squads to solve operational issues\nWork closely with the Engineering Team to identify operations issues and bring them to the squads to improve the products and features\nBe the key person to support the efficiency between engineering, product, and customers\nDevelopment support materials and documentation about the product business and processes that involve the operation process\nHelp the Product, Implementation and Engineering Team to support the customer implementation\nWork closely with the customers and IT Governance team to support the Product Manager on customer cards\nBuilding and iterating systems that inform the tech team of key user issues and seeing through their resolutions\nSummarizing trends and themes from feature requests, support tickets, and churn reasons\nCompiling reports on recent feature requests and upcoming launches to share with internal stakeholders\nSupport feature development and maintenance projects within the product, engineering, and design teams\nGather and analyze product data, surfacing relevant teams to inform the direction and understanding of key features\nThis is a hybrid position. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.\nQualifications\nBasic Qualifications\n5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)\nMinimum of 5 years of payments background\nAdvanced English Level or Advanced Spanish\nPreferred Qualifications\nStrong SQL, Database, Jira, AI and measurement tools knowledge\nData driven thinking\nCritical thinking, excellent collaboration, and communication skills\nAbility to work autonomously in a highly demanding and often ambiguous environment, with one team and across multiple teams\nExceptional verbal and written communication skills are essential: clear, organized, concise, and adaptable to the appropriate audience in a business environment\nSelf-motivated with critical attention to detail, deadlines, reporting, and development of data-driven recommendations to inform strategic decisions\nWillingness to work varied hours (working in different times/shifts)\nA mix of Product and Technology skills\nAI Tools experience\nPython are a plus\nVisa is an EEO Employer\nQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.","description_format":"text","description_chars":3811,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-01T03:36:21Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.553,"p_room":0.9,"age_days":14,"expected_fill_days":23,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/visa-consultant-product-operations","json_url":"https://alion.io/job/visa-consultant-product-operations.json","meta":{"generated_at":"2026-10-14T20:25:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27091,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":83},"rest":"https://alion.io/mcp/rest/get_company?id=83"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisa-consultant-product-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisa-consultant-product-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisa-consultant-product-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visa-consultant-product-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisa-consultant-product-operations"}]}