{"id":3170158,"url":"https://alion.io/job/visa-people-solutions-consultant","title":"People Solutions Consultant","company":{"id":83,"name":"Visa","domain":"visa.com","url":"https://alion.io/company/visa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":136,"ghost_share":0,"stale_share":0.596,"repost_share":0.022,"time_to_fill_p50_days":32,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95300,"max":153000,"currency":"USD","period":"year","gross":null,"usd_annual":153000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-10-23T18:17:53Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-24T04:01:29Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Us\nVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.\nAt Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.\nJoin Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.\nVisa will accept applications for this role until at least 10-28-2026Job Description\nOverview:\nVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.\nAt Visa, you will have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills, and seeing your contributions impact lives around the world.\nJoin Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.\nThe People Specialized Operations Consultant supports Global People Solutions in a dual capacity: leading projects across the three pillars of Specialized Operations while contributing to day-to-day case management and operational delivery. The Consultant serves as a trusted partner to the team leader, helping translate priorities into coordinated execution and successful delivery of team commitments. This role leads cross-functional initiatives, including automation projects in partnership with the People Systems team, and advances cross-training and knowledge sharing across Specialized Operations. By balancing project leadership with hands-on operational responsibilities, the Consultant will drive continuous improvement across processes and help deliver consistent, compliant, and positive employee experience. This role partners closely with Tech Systems, Legal, Employee Relations, People Business Partners, business leaders, and Specialized Operations stakeholders to strengthen team capabilities and operational excellence.\nVisa requires employees in this role to work in the office at least three days per week. The Hiring Manager will confirm specific in-office expectations.\nKey Responsibilities:\nProvide project leadership across the three pillars of Specialized Operations by translating priorities into clear plans, milestones, roles, dependencies, and measurable outcomes.\nServe as a trusted partner to the team leader by translating priorities into actionable plans, coordinating execution, monitoring progress, and helping ensure team deliverables are completed successfully and on time.\nLead cross-functional automation projects with the Tech Systems team, including requirements gathering, process design, testing, implementation, adoption, and post-launch optimization.\nCoordinate initiatives across Specialized Operations, proactively managing risks, decisions, stakeholder communications, and delivery against agreed timelines.\nDrive cross-training and knowledge sharing across the team to strengthen coverage, build capabilities, and support consistent service delivery.\nDevelop and maintain project plans, status updates, process documentation, playbooks, templates, and training materials.\nIdentify opportunities to simplify, standardize, and automate processes, using operational data and stakeholder feedback to prioritize improvements.\nMay manage Specialized Operations cases from intake through assessment, determination, follow-up, and documentation as needed.\nTrack and report project metrics to monitor service-level agreement adherence, delivery progress, adoption, and continuous improvement.\nLead case-quality reviews to promote compliance, consistency, and audit readiness.\nServe as the first escalation point for Specialized Operations matters.\nProvide input on case strategy, documentation, stakeholder communication, and operational best practices.\nContribute directly to day-to-day case management and operational activities based on business needs while balancing project leadership responsibilities.\nSupport enhancements to ServiceNow, Workday, and other tools and workflows used across Specialized Operations.\nVisa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.\nQualifications\nBasic Qualifications:\n5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.\nPreferred Qualifications:\n6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.\nExperience working within a People shared services, HR operations, or service center environment.\nProficiency with HR technology platforms, including Workday HCM and ServiceNow for case management and People data maintenance.\nExperience managing complex employee inquiries or HR cases across multiple People service areas, including onboarding, benefits administration, or payroll support.\nKnowledge of regional employment practices, labor regulations, right-to-work requirements, or data privacy standards applicable to HR operations.\nExperience administering or supporting recurring People programs such as benefits open enrollment, merit cycles, onboarding workflows, or performance processes.\nProficiency with Workday and ServiceNow, including experience with case routing, People data entry, audit accuracy, and workflow management.\nExperience contributing to process improvement initiatives - identifying inefficiencies, documenting updated procedures, or implementing workflow enhancements in shared services environments.\nIntermediate proficiency with Microsoft Excel, including pivot tables and formulas such as VLOOKUP or Index Match, for managing and analyzing employee data.\nExperience developing or updating operational documentation such as playbooks, SOPs, or training materials to support team standardization and knowledge sharing.\nExposure to compliance, audit readiness, or quality review activities within an HR operations or shared services context.\nExperience working across multiple time zones or in partnership with global HR teams, with a high degree of discretion when handling sensitive employee information.\nThe estimated salary range for this position is $95,300.00 to $153,000.00 USD per year and may include sales incentive payments, if applicable. Actual compensation may vary based on job-related factors, including knowledge, skills, experience, and location. This position may also be eligible for bonus and equity.\nVisa offers a comprehensive benefits package for eligible employees, including medical, dental, and vision coverage; a 401(k); FSA/HSA options; life insurance; paid time off; and a wellness program.\n\nInformation for US Applicants\nFor roles located in the US, the estimated salary range for this position is $93,200.00 to $ 149,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Work Hours\nVaries upon the needs of the department.\nTravel Requirements\nThis position requires travel 5-10% of the time.\nMental/Physical Requirements\nThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.\nVisa is an EEO Employer\nQualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.","description_format":"text","description_chars":8502,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-23T18:17:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 351 · green card filings: 33","filings_12m":351,"filings_prev_12m":468,"green_card_filings_12m":33,"median_offered_wage_usd":151211,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":39}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":32,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":153000,"is_top_pay":false},"html_url":"https://alion.io/job/visa-people-solutions-consultant","json_url":"https://alion.io/job/visa-people-solutions-consultant.json","meta":{"generated_at":"2026-10-24T08:55:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12696,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":83},"rest":"https://alion.io/mcp/rest/get_company?id=83"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisa-people-solutions-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisa-people-solutions-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisa-people-solutions-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visa-people-solutions-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisa-people-solutions-consultant"}]}