{"id":174750,"url":"https://alion.io/job/visa-senior-software-engineer-product-reliability-engineering-middleware","title":"Senior Software Engineer – Product Reliability Engineering (Middleware)","company":{"id":83,"name":"Visa","domain":"visa.com","url":"https://alion.io/company/visa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":136,"ghost_share":0,"stale_share":0.596,"repost_share":0.022,"time_to_fill_p50_days":32,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":118000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":117},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Anomaly Detection","optional":false},{"name":"COBOL","optional":false},{"name":"Java","optional":false},{"name":"LangChain","optional":false},{"name":"LangGraph","optional":false},{"name":"LLM","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Self-Healing","optional":false},{"name":"Ansible","optional":true},{"name":"Anthropic","optional":true},{"name":"Apache Kafka","optional":true},{"name":"Apache Tomcat","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"DNS","optional":true},{"name":"Docker","optional":true},{"name":"Flink","optional":true},{"name":"GCP","optional":true},{"name":"Grafana","optional":true},{"name":"Hazelcast","optional":true},{"name":"IBM MQ","optional":true},{"name":"Jenkins","optional":true},{"name":"Kubernetes","optional":true},{"name":"Linux","optional":true},{"name":"LlamaIndex","optional":true},{"name":"OpenAI","optional":true},{"name":"Prometheus","optional":true},{"name":"Service Mesh","optional":true},{"name":"Splunk","optional":true},{"name":"Spring Boot","optional":true},{"name":"TCP/IP","optional":true},{"name":"Terraform","optional":true},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-06-02T00:00:00Z","employer_posted_date":"2026-06-02","last_verified_at":"2026-10-24T04:01:29Z","board_verified":true,"closed_at":null,"days_open":146,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":145},"description":"About Us\nVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.\nAt Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.\nJoin Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.\nJob Description\nWe're a software engineering team disguised as an SRE team. We're building agentic AI, automation frameworks, and self-healing platforms that keep Visa's middleware running across 200+ countries. If you're an engineer who loves writing code AND cares deeply about how systems behave in production - read on.\nThe Opportunity\nVisa's Middleware Product Reliability Engineering (PRE) team in Singapore is evolving from a traditional operations team into a modern software engineering organization. We're not just keeping the lights on - we're building the intelligent systems that keep them on.\nWe're looking for a Software Engineer who is curious, internally driven, and excited to help shape the future of reliability engineering at Visa. You'll spend most of your time writing code - building automation, agentic AI, and platform tooling that powers reliability and availability for Visa's middleware products at global scale.\nWhat You'll DO\nBuild Software, Not Just Scripts\nDesign and ship production-grade automation frameworks, tools, and platforms that improve reliability and availability of Visa's middleware products.\nWrite clean, maintainable Python, Java, or Go - code that scales, gets reviewed, and runs in production.\nDevelop modular frameworks for deployment orchestration, validation, rollback, and reporting.\nEngineer the Future of Operations with Agentic AI\nContribute to our Agentic AI initiatives - intelligent systems for monitoring, anomaly detection, self-healing, and autonomous platform operations.\nIntegrate LLM frameworks (LangChain, LangGraph, agent frameworks, RAG pipelines) into production reliability workflows.\nPartner with data science teams to bring AI-driven insights into day-to-day engineering.\nStrengthen Observability & Reliability\nBuild and improve monitoring, alerting, and observability across our middleware stack.\nDrive production troubleshooting, root cause analysis, and engineer permanent fixes.\nCoordinate middleware releases, deployments, and performance tuning at global scale.\nGrow With the Team\nOperate within an Agile squad - share knowledge, document playbooks, and raise the bar.\nParticipate in on-call rotations with strong support structures.\nMentor junior engineers and learn from senior PRE engineers and principal architects.\nYou'll Thrive here If you are\nRelentlessly curious - you ask *why* before *how*, never satisfied with \"it works.\"\nInternally driven - you spot opportunities, take initiative, and follow through.\nA systems thinker - you anticipate second-order effects and design for failure modes.\nCollaborative - you thrive in cross-functional, globally distributed teams.\nAn excellent communicator - you explain complex concepts clearly to any audience.\nA fast learner - you adapt and grow as technology shifts (especially with AI).\nCustomer focused - reliability isn't a metric; it's a promise to those depending on Visa.\nThis is a hybrid position. Expectationofdays in the office will be confirmed by your Hiring Manager.\nQualifications\nBasic Qualifications:\n2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience\nPreferred Qualifications:\n3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)\nWHAT WE'RE LOOKING FOR\n3-5 years of professional software engineering experience (or equivalent SRE/DevOps with strong coding chops).\nBachelor's degree in Computer Science, Software Engineering, or related field - or equivalent experience.\nProficiency in at least one programming language (Python, Java, or Go preferred) - production-quality code, not glue scripts.\nSolid foundations in data structures, algorithms, and systems design.\nHands-on experience with DevOps tools: Jenkins, Terraform, Ansible, Docker, Kubernetes.\nFamiliarity with cloud platforms (AWS, GCP, or Azure).\nWorking knowledge of monitoring/observability tools (Prometheus, Splunk, Grafana, or similar).\nStrong troubleshooting, debugging, and performance tuning skills.\nComfort in Linux/Unix environments with command-line fluency.\nGenuine curiosity about GenAI and agentic systems (OpenAI, Anthropic, LangChain).\nBonus Points For\nMiddleware experience: Tomcat, Apache, Spring Boot, JBoss, IBM MQ, IBM DataPower, Hazelcast, Kafka, Flink, SQS.\nAI/ML engineering experience or hands-on work with LLM frameworks (LangChain, LangGraph, LlamaIndex, RAG pipelines).\nExperience integrating AI agents or LLMs into production systems.\nEvent-driven and streaming architectures (Kafka, Flink, SQS).\nNetworking fundamentals: DNS, load balancing, service mesh, TCP/IP.\nOpen-source contributions or a public engineering portfolio.\nCore technologies\nPython | Java | Go | Agentic AI / LLMs | LangChain / LangGraph | AWS / GCP / Azure | Kubernetes | Terraform / Ansible | Jenkins | Prometheus / Splunk / Grafana | Kafka / Flink | Tomcat / Spring Boot / IBM MQ / DataPower\nWhy Join Us\nGlobal scale from day one - your code runs across 200+ countries and billions of daily transactions.\nAI-first engineering culture - we actively build and deploy agentic AI, not just discuss it.\nClear career trajectory - paths toward Senior Engineer, Staff Engineer, Technical Lead, or Engineering Manager.\nWorld-class mentorship - learn from senior PRE engineers and principal architects with deep experience operating distributed systems at global scale across leading tech and fintech companies.\nMission that matters - your work powers economic access and financial inclusion for billions.\nInvestment in your growth - tuition assistance, cloud certifications (AWS, GCP, CKA), continuous learning stipends.\nVisa is an EEO Employer\nQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.","description_format":"text","description_chars":6629,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-08-30T06:40:28Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.307,"p_room":0.28,"age_days":145,"expected_fill_days":32,"reasons":["conf:25","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/visa-senior-software-engineer-product-reliability-engineering-middleware","json_url":"https://alion.io/job/visa-senior-software-engineer-product-reliability-engineering-middleware.json","meta":{"generated_at":"2026-10-26T03:43:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5048,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":83},"rest":"https://alion.io/mcp/rest/get_company?id=83"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisa-senior-software-engineer-product-reliability-engineering-middleware"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisa-senior-software-engineer-product-reliability-engineering-middleware"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisa-senior-software-engineer-product-reliability-engineering-middleware"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visa-senior-software-engineer-product-reliability-engineering-middleware\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisa-senior-software-engineer-product-reliability-engineering-middleware"}]}