{"id":1984525,"url":"https://alion.io/job/visa-senior-software-engineer-product-reliability-engineering","title":"Senior Software Engineer- Product Reliability Engineering","company":{"id":83,"name":"Visa","domain":"visa.com","url":"https://alion.io/company/visa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":170,"ghost_share":0,"stale_share":0.582,"repost_share":0.024,"time_to_fill_p50_days":23,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":157000,"max_usd":287000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3287},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Ansible","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Configuration Management","optional":false},{"name":"Go","optional":false},{"name":"Grafana","optional":false},{"name":"Liquibase","optional":false},{"name":"LLM","optional":false},{"name":"Machine Learning","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Self-Healing","optional":false},{"name":"Splunk","optional":false},{"name":"AWS","optional":true},{"name":"ClickHouse","optional":true},{"name":"Docker","optional":true},{"name":"ElasticSearch","optional":true},{"name":"GCP","optional":true},{"name":"Git","optional":true},{"name":"Java","optional":true},{"name":"JavaScript","optional":true},{"name":"Kubernetes","optional":true},{"name":"Linux","optional":true},{"name":"OpenSearch","optional":true},{"name":"Thanos","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-15T18:14:15Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"About Us\nVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.\nAt Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.\nJoin Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.\nJob Description\nEvery time someone taps, swipes, or clicks to pay- Visa infrastructure makes it happen in milliseconds, across 200+ countries. As a Software Development Engineer on the Product Reliability Engineering (PRE) team, you won’t just watch those systems run- you’ll be one of the engineers building, automating, and evolving them.\nPRE is not a traditional ops team. We are a software engineering organization that treats infrastructure as code, reliability as a product, and automation as a strategic advantage. You’ll write Python, build agentic AI tools, manage data platforms, and contribute to the distributed systems that process billions of real-time transactions. From day one, you are an engineer- and from day one, your work matters.\nIf you are endlessly curious about how large-scale systems stay resilient, obsess over elegant automation, and want to launch your career at the intersection of AI, infrastructure, and global financial technology - this role was built for you.\nBuild Automation That Scales\nDesign, develop, and deploy end-to-end automation for deployment pipelines, infrastructure provisioning, platform operations, and release orchestration across complex production environments.\nWrite clean, production-grade Python (and Go or Bash where it counts) to eliminate toil, reduce operational risk, and improve the reliability and scalability of critical engineering workflows.\nDesign and implement reusable frameworks for release scheduling, validation, rollback, reporting, and configuration management that support the software delivery lifecycle.\nDrive automation initiatives that improve engineering efficiency, standardization, and operational excellence across teams.\nManage & Evolve Data Platforms\nDesign, build, operate, and continuously improve relational database platforms supporting critical payment systems and high-volume transaction processing.\nContribute to architecture decisions, platform enhancements, and engineering solutions that improve scalability, resiliency, and performance.\nLead database health and lifecycle operations including upgrades, patching, backup and recovery strategies, and platform modernization efforts.\nAnalyze and optimize database performance through index tuning, execution plan analysis, replication monitoring, and capacity management.\nDevelop automation for database operations, configuration management, and schema deployments using tools such as Ansible, Liquibase, and CI/CD pipelines.\nBuild proactive monitoring, observability, and reporting solutions that identify reliability risks before they impact production services.\nShip Agentic AI & ML-Powered Tools\nDesign and build GenAI-powered engineering solutions that automate deployment orchestration, operational workflows, release governance, and platform management.\nIntegrate LLM-driven capabilities into observability, incident response, troubleshooting, and developer productivity workflows to improve operational effectiveness.\nEvaluate and implement emerging AI, automation, and machine learning technologies that improve reliability, efficiency, and engineering velocity.\nContribute to agentic automation strategies that help evolve PRE into an increasingly intelligent and autonomous engineering organization.\nOwn Observability & Platform Health\nDesign and build dashboards, alerts, telemetry pipelines, and health indicators using tools such as Prometheus, Grafana, Splunk, or ELK to provide visibility across globally distributed systems.\nAnalyze platform performance, reliability, utilization, and availability data to identify trends and implement long-term improvements.\nLead troubleshooting efforts across infrastructure, applications, databases, and platform services, performing root cause analysis and driving durable corrective actions.\nDesign and implement self-healing, automated remediation, and auto-scaling capabilities that improve system resilience and reduce operational overhead.\nEngineer for Reliability & Security\nDesign and implement highly available, scalable infrastructure solutions that support business-critical payment systems operating at global scale.\nEnsure platforms and services meet security, compliance, governance, and resiliency requirements across cloud-native and hybrid environments.\nDrive vulnerability remediation, configuration hardening, patch management, and security automation efforts to improve platform security posture.\nPartner with engineering teams to build reliability and security practices directly into the software development lifecycle.\nCollaborate, Learn & Grow Fast\nPartner with software engineers, product managers, platform teams, and global PRE peers to design, deliver, and operate reliable engineering solutions.\nParticipate in architecture reviews, design discussions, code reviews, and technical planning activities, contributing engineering expertise and best practices.\nCreate and maintain technical documentation, runbooks, operational procedures, and engineering standards that improve team effectiveness and knowledge sharing.\nParticipate in on-call rotations and incident response activities, driving operational improvements and helping teams learn from production events.\nTake ownership of assigned initiatives from design through implementation, deployment, and operational support while continuously seeking opportunities to improve systems and processes.\n\nVisa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.Qualifications\nBasic Qualifications\nBachelor’s degree with 2+ years of relevant professional experience, OR an advanced degree with at least 2 years of relevant experience, OR 5+ years of relevant work experience.\nPreferred Qualifications\nHands-on software engineering or automation experience using Python, Java, Go, JavaScript/TypeScript, or a comparable language.\nExperience supporting Linux-based systems and troubleshooting distributed applications or infrastructure.\nHands-on experience with one or more logging or search platforms such as Splunk, ClickHouse, OpenSearch, or Elasticsearch.\nHands-on experience with metrics and visualization technologies such as Prometheus, Thanos, Grafana, or Bosun.\nExperience developing backend services, APIs, command-line tools, integrations, or operational automation.\nExperience with cloud platforms, preferably AWS or GCP, and with cloud-native architecture and services.\nExperience with containers and orchestration technologies such as Docker, Kubernetes, or equivalent enterprise container platforms.\nExperience with infrastructure as code, configuration management, CI/CD pipelines, Git, automated testing, and deployment tooling.\nUnderstanding of telemetry pipelines, log collection and parsing, metrics collection, alerting, dashboards, data retention, access controls, and platform integrations.\nUnderstanding of distributed systems, scalability, high availability, disaster recovery, performance tuning, capacity planning, and reliability engineering.\nExperience in production incident troubleshooting, root cause analysis, problem management, and implementing preventive remediation.\nExperience with vulnerability remediation, secure configuration, certificate management, patching, upgrades, and software lifecycle management.\nAbility to translate user and platform requirements into maintainable engineering solutions and clear technical documentation.\nStrong problem-solving, communication, and collaboration skills, with the ability to work effectively across globally distributed teams.\n\nInformation for US Applicants\nVisa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Work Hours\nVaries upon the needs of the department.\nTravel Requirements\nThis position requires travel 5-10% of the time.\nMental/Physical Requirements\nThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.\nVisa is an EEO Employer\nQualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.","description_format":"text","description_chars":9111,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-07T01:30:06Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 351 · green card filings: 33","filings_12m":351,"filings_prev_12m":468,"green_card_filings_12m":33,"median_offered_wage_usd":151211,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":133}],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.592,"p_room":0.9,"age_days":9,"expected_fill_days":23,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/visa-senior-software-engineer-product-reliability-engineering","json_url":"https://alion.io/job/visa-senior-software-engineer-product-reliability-engineering.json","meta":{"generated_at":"2026-10-15T21:04:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32022,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":83},"rest":"https://alion.io/mcp/rest/get_company?id=83"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisa-senior-software-engineer-product-reliability-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisa-senior-software-engineer-product-reliability-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisa-senior-software-engineer-product-reliability-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visa-senior-software-engineer-product-reliability-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisa-senior-software-engineer-product-reliability-engineering"}]}