{"id":3470883,"url":"https://alion.io/job/visa-sr-director-visa-direct-sales","title":"Sr. Director, Visa Direct Sales","company":{"id":83,"name":"Visa","domain":"visa.com","url":"https://alion.io/company/visa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":129,"ghost_share":0,"stale_share":0.581,"repost_share":0.031,"time_to_fill_p50_days":33,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":312700,"max":547200,"currency":"USD","period":"year","gross":null,"usd_annual":547200},"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T17:03:18Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-05T07:11:29Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About Us\nVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.\nAt Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.\nJoin Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.\nJob Description\nVisa Direct is seeking a senior account management leader for a portfolio of more than 40 North America-based global mid-tier remittance clients. The role will drive retention, transaction and revenue growth, operational performance, and expansion across corridors, endpoints, products, and services.\nThis leader will develop the Account Management team, establish a differentiated portfolio coverage model, and align resources to client value, growth potential, complexity, lifecycle stage, and risk. Success requires commercial judgment, executive client engagement, portfolio discipline, and strong cross-functional leadership.\nThe role is accountable for portfolio growth, retention, and financial performance; identifying opportunities and risks; and mobilizing Sales, Product, Commercialization, Pricing, Finance, Treasury, Network, Client Services, Operations, Risk, Compliance, Legal, and regional teams around clear actions.\nResponsibilities\nThe Senior Director will lead the team, operating model, and commercial discipline required to retain and grow the installed remitter portfolio, with clear accountability for client, financial, and strategic outcomes. \nPortfolio strategy and financial performance\nOwn the installed-portfolio account management plan and deliver agreed transaction, net revenue, retention, yield, and growth objectives with accountable partners. \nSet client priorities across corridors, endpoints, products, use cases, and value-added services. \nMaintain accurate forecasts, diagnose performance, and lead corrective action on growth, concentration, and execution risks. \nPartner across functions on pricing, foreign exchange, incentives, contracts, revenue leakage, billing, and renewal economics. \nClient growth, retention, and executive relationships\nBuild trusted, multithreaded relationships with senior client leaders and translate client strategy, economics, priorities, and technology roadmaps into actionable account plans. \nDrive retention, renewals, share-of-wallet, and expansion across corridors, endpoints, use cases, products, and services. \nLead annual planning, executive business reviews, and strategic discussions for priority clients. \nMaintain a consistent portfolio-health and churn-risk view, with intervention plans for at-risk, dormant, declining, or underpenetrated clients. \nPartner with Sales on installed-client expansion, negotiations, and account priorities while retaining primary accountability for existing-portfolio growth and retention. \nClient lifecycle and program performance\nMaintain account management accountability across implementation, launch, ramp, optimization, expansion, renewal, and remediation, with effective cross-functional handoffs. \nEstablish launch, adoption, and performance milestones aligned to approved client business cases. \nLead senior client communication, escalation, and commercial follow-through for material incidents while operational and technical teams resolve them. \nCoordinate improvements in authorization, routing, settlement, exceptions, returns, network, and service performance. \nGovern recovery plans for delayed, unstable, or underperforming programs and ensure complete account documentation and continuity plans. \nPortfolio governance and scalable account management\nSegment the portfolio by revenue, growth potential, strategic value, complexity, lifecycle stage, and risk. \nDefine differentiated coverage models, service levels, engagement standards, and escalation paths. \nAllocate and rebalance Account Manager capacity to prioritize the highest-value opportunities while maintaining appropriate scaled coverage. \nStandardize account plans, pipelines, forecasts, business reviews, renewal readiness, reporting, playbooks, analytics, and client-management tools. \nLead weekly, monthly, and quarterly portfolio cadences and maintain succession coverage for strategic relationships. \nInstalled-base opportunity and contract management\nMaintain a qualified expansion pipeline across corridors, endpoints, use cases, products, services, and program enhancements, with clear stages, value, dependencies, actions, and timing.\nTransition and collaborate qualified opportunities effectively to Sales, Solutioning, Product, Pricing, and implementation teams.\nMaintain visibility into expirations, renewal windows, commitments, incentives, obligations, and dependencies, and initiate action before key decision points.\nCommercial, product, and cross-border collaboration\nPartner with cross-functional and regional teams to remove commercial, product, network, treasury, and operational barriers to growth.\nTranslate recurring client needs into scalable product, process, network, policy, or service improvements and represent portfolio priorities in roadmap discussions. \nCoordinate with receiving-market and regional stakeholders to expand priority corridors and capabilities. \nEnsure account strategies and programs meet contractual, regulatory, compliance, risk, and operational requirements. \nTeam leadership and talent development\nLead, coach, and develop a high-performing Account Management team with clear client, financial, and strategic objectives. \nSet consistent standards for account strategy / plan, client access, opportunity development, execution, decision rights, and performance. \nBuild team capability in commercial management, remittance economics, cross-border operations, analytics, and executive engagement through regular coaching and account reviews. \nOwn workforce planning, hiring, onboarding, retention, development, and succession. \nCreate a culture of accountability, client advocacy, collaboration, data-driven decisions, proactive resolution, and effective influence without direct authority. \nVisa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.\nQualifications\nBasic Qualifications:\n12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD\nPreferred Qualifications:\n15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience \n12+ years of progressive experience in payments, money movement, financial services, or related technology, including cross-border payments or remittances. \nProven people leadership and success delivering portfolio growth, retention, adoption, revenue, and share across a broad, complex client base. \nExperience designing tiered coverage models and improving account planning, forecasting, pipeline management, executive engagement, renewals, and execution. \nAbility to balance high-touch strategic engagement with scalable coverage and manage concentration, retention, contractual, operational, and commercial risks. \nStrong knowledge of cross-border money movement, card, account, and wallet models, foreign exchange, pricing, commercial structures, and client economics. \nExperience guiding clients through implementation, launch, ramp, optimization, expansion, renewal, and remediation. \nStrong analytical and financial acumen, including forecasting, performance diagnosis, business cases, and commercial decisions; familiarity with CRM and portfolio analytics tools. \nExecutive presence and excellent communication, influencing, and negotiation skills, with the ability to simplify complex issues and drive alignment. \nDemonstrated success leading in a global, matrixed environment, developing talent, and influencing without direct authority. \nBachelor’s degree or equivalent practical experience required. \n\nInformation for US Applicants\nFor roles located in the US, the estimated salary range for this position is $312,700.00 to $ 547,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Work Hours\nVaries upon the needs of the department.\nTravel Requirements\nThis position requires travel 5-10% of the time.\nMental/Physical Requirements\nThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.\nVisa is an EEO Employer\nQualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.","description_format":"text","description_chars":9729,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-29T17:03:18Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 351 · green card filings: 33","filings_12m":351,"filings_prev_12m":468,"green_card_filings_12m":33,"median_offered_wage_usd":151211,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":6,"expected_fill_days":33,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":547200,"is_top_pay":true},"html_url":"https://alion.io/job/visa-sr-director-visa-direct-sales","json_url":"https://alion.io/job/visa-sr-director-visa-direct-sales.json","meta":{"generated_at":"2026-11-05T08:34:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10933,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":83},"rest":"https://alion.io/mcp/rest/get_company?id=83"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisa-sr-director-visa-direct-sales"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisa-sr-director-visa-direct-sales"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisa-sr-director-visa-direct-sales"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visa-sr-director-visa-direct-sales\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisa-sr-director-visa-direct-sales"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3470883}},{"tool":"search_jobs","arguments":{"company":"visa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3470883},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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