{"id":3185187,"url":"https://alion.io/job/visa-sr-product-manager-dispute-management-data-integrations-ai","title":"Sr. Product Manager – Dispute Management, Data Integrations & AI","company":{"id":83,"name":"Visa","domain":"visa.com","url":"https://alion.io/company/visa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":129,"ghost_share":0,"stale_share":0.581,"repost_share":0.031,"time_to_fill_p50_days":33,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Foster City, United States","Bellevue, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":141100,"max":251100,"currency":"USD","period":"year","gross":null,"usd_annual":251100},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anomaly Detection","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-10-23T23:19:42Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-05T10:31:41Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About Us\nVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.\nAt Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.\nJoin Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.\nVisa will accept applications for this role until at least 11-06-2026Job Description\nVisa’s Post-Purchase team is looking for a hands-on, strategic Senior Product Manager / Product Builder to help build and scale the next generation of dispute management capabilities, with a particular focus on developing a new acquirer-focused proposition from 0→1.\nThis role sits at the intersection of product strategy, payments and disputes, data and integrations, AI, and go-to-market execution. You will work closely with Product, Engineering, Data Science, Business, Sales, Operations, and regional teams to identify customer needs, define differentiated solutions, bring new products to market, and scale them across customers and markets.\nThe ideal candidate combines strong product judgment, technical depth, commercial orientation, and exceptional communication skills. You should be equally comfortable speaking with customers and business leaders, analyzing competitors and market opportunities, defining product requirements, and working with engineers and architects on complex data and integration needs.\nThis is a builder role for someone who thrives in ambiguity and can take an opportunity from customer problem → product proposition → MVP → commercialization → scale.\nWhat You’ll Do\nProduct Strategy & 0→1 Product Development\nHelp define and build Visa’s acquirer-focused dispute management proposition, taking new capabilities from concept through validation, development, launch, and scale. \nDevelop a deep understanding of the needs of acquirers, merchants, dispute operations teams, and other participants in the dispute ecosystem. \nTranslate customer problems and market opportunities into clear product propositions, capabilities, requirements, and roadmaps. \nDevelop and test hypotheses, prototypes, and MVPs to validate new product concepts. \nBalance near-term customer opportunities with development of scalable, repeatable product capabilities. \nDefine success metrics and use customer feedback and data to continuously improve the product. \nGo-to-Market & Commercialization\nPartner closely with Business, Sales, Commercialization, and regional teams to develop and execute go-to-market strategies. \nDefine compelling value propositions, positioning, target segments, use cases, and customer narratives. \nTranslate complex product and technical capabilities into clear, simple messaging for customers, sellers, executives, and partners. \nDevelop product narratives, solution materials, demos, and sales enablement content. \nParticipate in customer and prospect conversations to understand needs, articulate the solution, and convert market feedback into scalable product opportunities. \nConnect product strategy with commercial execution to help move opportunities from concept to customer adoption. \nMarket & Competitive Intelligence\nBuild a strong understanding of the dispute management, chargeback, acquiring, merchant services, and payments technology landscape. \nConduct structured competitive analysis across product capabilities, customer experience, integration models, business models, positioning, and target segments. \nIdentify market trends, competitive gaps, and opportunities for differentiation. \nTranslate competitive and market insights into recommendations for product strategy, roadmap, positioning, and GTM. \nClearly articulate where Visa’s capabilities are differentiated and where further product investment is needed. \nData & Integration Strategy\nDefine the data and integration requirements necessary to support scalable dispute management solutions for acquirers, merchants, processors, and ecosystem partners. \nUnderstand the types of data required to power dispute workflows, automation, decisioning, and customer experiences. \nPartner with Engineering and Architecture to define scalable integration patterns across APIs, batch/file integrations, webhooks, event-driven architectures, and third-party platforms. \nDefine requirements for data ingestion, normalization, mapping, matching, validation, quality, monitoring, and exception handling. \nUnderstand and evaluate trade-offs across customer implementation effort, scalability, latency, reliability, security, and maintainability. \nHelp create repeatable integration models that reduce the effort required to onboard new customers and data sources. \nAI-Driven Innovation\nIdentify practical opportunities to apply AI across dispute management, data integration, decision support, and workflow automation. \nPartner with Engineering and Data Science to evaluate capabilities such as intelligent data mapping, automated onboarding, anomaly detection, workflow automation, and decision support. \nApply a pragmatic approach to AI, prioritizing measurable customer and business outcomes. \nLeverage modern AI-assisted tools for rapid product discovery, prototyping, requirements development, and solution validation. \nCross-Functional Leadership\nWork effectively across Product, Engineering, Data Science, Design, Business, Sales, Commercialization, Operations, and regional teams. \nServe as a bridge between customer needs, commercial strategy, and technical execution. \nDrive alignment across stakeholders with different priorities and levels of technical expertise. \nCommunicate complex product and technical concepts clearly to both technical and non-technical audiences. \nInfluence without authority and drive outcomes in a complex, global organization. \nWhat We’re Looking For\nProduct & Commercial Leadership\nDemonstrated experience building new products or major capabilities from 0→1, ideally in complex B2B or enterprise environments. \nStrong product instincts with an ability to translate ambiguous business or customer problems into actionable product strategies. \nExperience partnering with business, sales, or commercialization teams to take products to market. \nStrong customer discovery, market analysis, and competitive analysis capabilities. \nAbility to translate individual customer requirements into repeatable, scalable product opportunities. \nCommunication & Articulation\nExceptional written, verbal, and presentation skills. \nAbility to turn complex technical concepts into simple, compelling product and customer narratives. \nComfortable presenting to customers, business teams, technical audiences, and senior leadership. \nAbility to clearly articulate the customer problem, product solution, differentiation, and business value. \nTechnical & Integration Expertise\nStrong understanding of enterprise data integrations, APIs, data pipelines, and integration architectures. \nAbility to understand data structures, integration dependencies, system constraints, and architectural trade-offs. \nFamiliarity with REST APIs, webhooks, batch/file integrations, event-driven systems, streaming, or similar integration patterns. \nAbility to translate customer and business needs into detailed product, technical, and data requirements. \nAble to operate credibly with engineers and architects without needing to be the engineer implementing the solution. \nExecution & Ownership\nHighly proactive, hands-on, and comfortable navigating ambiguity. \nAbility to operate across both early-stage product creation and scaled product execution. \nStrong analytical and problem-solving skills with attention to detail. \nBias toward action, experimentation, learning, and measurable outcomes. \nNice to Have\nExperience in payments, fintech, acquiring, merchant services, chargebacks, or dispute management. \nExperience building products for acquirers, processors, merchants, or financial institutions. \nUnderstanding of the relationship among merchants, acquirers, issuers, payment networks, processors, and PSPs. \nExperience with third-party integrations at scale across processors, PSPs, marketplaces, SaaS platforms, or financial institutions. \nExperience commercializing enterprise B2B products across multiple customers or markets. \nExperience applying AI/ML or AI-augmented capabilities to enterprise products. \nExperience using AI-assisted prototyping or development tools is a plus. \nWhy This Role Matters\nThis role will help shape how Visa expands its dispute management capabilities for acquirers and their merchant customers.\nYou will have the opportunity to help build a new product proposition from the ground up, combining deep customer understanding with Visa’s payments ecosystem, data, integrations, and emerging AI capabilities.\nSuccess in this role requires more than traditional product management. You will need to understand the customer, identify where Visa can differentiate, define the product, work through the technical and data requirements, articulate the value proposition, and partner with business teams to take the solution to market.\nYou will help turn an emerging opportunity into a scalable product and business.\nVisa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.\nQualifications\nBasic Qualifications\n8 or more years of relevant work experience with a Bachelor’s Degree, or at least 5 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD), or 2 years of work experience with a PhD. \nPreferred Qualifications\n9 or more years of relevant work experience with a Bachelor’s Degree, or 4 or more years of relevant experience with an Advanced Degree (e.g., Masters, MBA, JD, MD). \nProduct management experience in payments, fintech, acquiring, merchant services, or dispute management. \nDemonstrated experience leading early-stage product development and bringing new capabilities from concept to market. \nStrong understanding of enterprise systems, data, and integrations. \nExperience working with third-party integrations at scale. \nDemonstrated ability to partner with business and commercial teams to develop product positioning and bring products to market. \nStrong product thinking and understanding of business and customer success metrics. \nExperience building enterprise products leveraging AI models or AI-augmented capabilities is a plus. \n\nInformation for US Applicants\nFor roles located in the US, the estimated salary range for this position is $141,100 to $251,100 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Work Hours\nVaries upon the needs of the department.\nTravel Requirements\nThis position requires travel 5-10% of the time.\nMental/Physical Requirements\nThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.\nVisa is an EEO Employer\nQualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.","description_format":"text","description_chars":11977,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-23T23:19:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 351 · green card filings: 33","filings_12m":351,"filings_prev_12m":468,"green_card_filings_12m":33,"median_offered_wage_usd":151211,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":70}],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.627,"p_room":0.9,"age_days":12,"expected_fill_days":33,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":251100,"is_top_pay":true},"html_url":"https://alion.io/job/visa-sr-product-manager-dispute-management-data-integrations-ai","json_url":"https://alion.io/job/visa-sr-product-manager-dispute-management-data-integrations-ai.json","meta":{"generated_at":"2026-11-05T11:21:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14609,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":83},"rest":"https://alion.io/mcp/rest/get_company?id=83"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisa-sr-product-manager-dispute-management-data-integrations-ai"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisa-sr-product-manager-dispute-management-data-integrations-ai"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisa-sr-product-manager-dispute-management-data-integrations-ai"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visa-sr-product-manager-dispute-management-data-integrations-ai\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisa-sr-product-manager-dispute-management-data-integrations-ai"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3185187}},{"tool":"search_jobs","arguments":{"company":"visa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3185187},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}