{"id":173721,"url":"https://alion.io/job/visa-staff-software-engineer-ai-solutions","title":"Staff Software Engineer, AI Solutions","company":{"id":83,"name":"Visa","domain":"visa.com","url":"https://alion.io/company/visa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":128,"ghost_share":0,"stale_share":0.609,"repost_share":0.016,"time_to_fill_p50_days":33,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":127000,"max":202700,"currency":"USD","period":"year","gross":null,"usd_annual":202700},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Gemini","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"OpenAI","optional":false},{"name":"ServiceNow","optional":false},{"name":"Chain-of-Thought","optional":true},{"name":"Fine-tuning","optional":true},{"name":"GraphQL","optional":true},{"name":"ITSM","optional":true},{"name":"JavaScript","optional":true},{"name":"LLM","optional":true},{"name":"Multi-Agent Systems","optional":true},{"name":"Prompt Engineering","optional":true},{"name":"Python","optional":true},{"name":"RAG","optional":true},{"name":"Rest API","optional":true},{"name":"SOAP","optional":true}],"status":"closed","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-11-01T04:33:12Z","board_verified":false,"closed_at":"2026-11-01T04:33:12Z","days_open":65,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":64},"description":"About Us\nVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.\nAt Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.\nJoin Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.\nVisa will accept applications for this role until at least 10-30-2026Job Description\nWe are seeking a highly skilled AI developer with deep expertise in Agentic and Generative AI to drive the next wave of intelligent automation and digital transformation. In this role, you will be at the forefront of designing, implementing, and optimizing AI-powered solutions integrated into the ServiceNow platform. Your primary focus will be on leveraging artificial intelligence, including custom MCP tooling, Agentic scoped applications, and third-party Large Language Models-to enhance workflows, automate complex processes, and deliver innovative business outcomes.\nYou will architect and build custom AI solutions and ensure seamless user experiences through intelligent automation. As a thought leader in AI, you will collaborate with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and contribute to Visa’s enterprise AI strategy.\nIn addition to your AI responsibilities, you will develop and configure integrations between ServiceNow and other enterprise applications, manage the full lifecycle of these integrations (from API development and scripting to framework deployment), and ensure robust, secure, and scalable connections.\nRoles and responsibilities:\nDesigning, developing, and optimizing AI-powered solutions (built within the ServiceNow platform and/or integrated through external custom solutions), including the creation of custom MCP tooling and Agentic solutions.\nLeveraging AI solutions to integrate and orchestrate third-party Large Language Models (LLMs) such as OpenAI, Google Gemini, etc, driving intelligent automation and enhanced user experiences.\nCollaborating with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and deliver innovative, AI-driven business outcomes.\nTroubleshooting and resolving issues with ServiceNow configurations and AI components, ensuring seamless operation and reliability.\nIdentifying requirement gaps to ensure high-quality solutions and providing configuration options with clear pros and cons.\nDesigning and implementing intuitive, user-friendly software that enables customer-led customization and flexibility.\nCollaborating with internal customers and business analysts to clarify requirements and architect effective, AI-driven solutions.\nAuthoring comprehensive technical design and build documentation for all facets of the technical infrastructure.\nConducting research and analysis of existing systems to provide accurate time estimates and recommendations to project managers.\nActively participating in project meetings and daily scrums to communicate development status, progress, and technical insights.\nVisa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.\nVisa will accept applications for this role until at least October 30, 2026.\nQualifications\nBasic Qualifications\n5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.\n\nPreferred Qualifications\nProven ability to deliver projects on time and within budget by writing high-quality code, mentoring junior developers, understanding workload and usage requirements, and producing clear technical documentation that enables knowledge transfer and long-term supportability across global teams.\n\nExperience designing robust, scalable, and moderately complex architectural solutions that integrate across a broader technical ecosystem, while effectively operating as a collaborative member of a globally distributed team across diverse time zones and cultures.\n\nMinimum of 2 years of relevant professional experience including hands-on work with AI-powered solutions, with a bachelor’s degree; or at least 2 years of relevant experience with an Advanced Degree (e.g., Master’s, MBA, JD, MD).\n\nIn-depth knowledge of APIs, web services, and standard relational database concepts.\n\nProven experience with JavaScript, AJAX, JSON, CSS, REST, SOAP, and HTML.\n\nStrong Python skills and hands-on experience building RESTful or GraphQL APIs.\n\nDemonstrated experience building GenAI solutions, agents, or conversational applications, exhibiting the ability to differentiate reasoning approaches like ReAct and Chain-of-Thought (CoT).\n\nDemonstrate ability to design and architect Agentic Systems, applying various agent architectures (symbolic, BDI, LLM-based) to design intelligent agents tailored for specific tasks and environments.\n\nImplement Core Agent Capabilities. Develop agents that can perceive, reason, plan, act, and learn, utilizing Python and relevant AI libraries and frameworks.\n\nAnalyze and Evaluate Agent Behavior. Critically assess agent performance, understand the complexities of multi-agent systems and human-agent interaction, and identify risks.\n\nNavigate Ethical Landscapes. Identify, analyze, and address the ethical challenges and safety considerations inherent in developing and deploying autonomous AI systems, applying principles of responsible AI.\n\nApply Agentic AI to Solve Problems. Conceptualize and build functional AI agents for practical applications, demonstrating the ability to integrate diverse concepts into cohesive business solutions.\n\nDeep understanding of prompt engineering concepts, LLM fine-tuning, and retrieval-augmented generation (RAG).\n\nFamiliarity with MCP servers or comparable model-serving/hosting platforms.\n\nExcellent problem-solving skills, strong communication, and a collaborative attitude.\n\nStrong analytical skills with the ability to extensively analyze and improve business processes and workflows.\n\nDemonstrated expertise in designing, implementing, and optimizing AI-driven functionalities integrated with ServiceNow, such as custom Agentic AI skills, GenAI integrations, and intelligent automation.\n\nStrong technical background in ServiceNow-specific development tools and frameworks (UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, Import Sets, Transform Maps, Update Sets).\n\nStrong knowledge of the CMDB, data modeling, data strategies, and integrations.\n\nKnowledge of ServiceNow ITSM/ITOM product portfolio including Change Management, Discovery, and Service Mapping.\n\nRelevant certifications such as Certified ServiceNow Admin (CSA), Certified Implementation Specialist (CIS), or Certified Application Developer (CAD) are highly desirable.\n\nInformation for US Applicants\nFor roles located in the US, the estimated salary range for this position is $127,000.00 to $ 202,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Work Hours\nVaries upon the needs of the department.\nTravel Requirements\nThis position requires travel 5-10% of the time.\nMental/Physical Requirements\nThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.\nVisa is an EEO Employer\nQualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.","description_format":"text","description_chars":8556,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-08-30T04:35:28Z"},{"event":"close","at":"2026-09-18T14:34:49Z"},{"event":"reopen","at":"2026-09-18T19:29:00Z"},{"event":"close","at":"2026-10-01T14:25:53Z"},{"event":"reopen","at":"2026-10-05T17:44:32Z"},{"event":"close","at":"2026-11-01T04:33:12Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 351 · green card filings: 33","filings_12m":351,"filings_prev_12m":468,"green_card_filings_12m":33,"median_offered_wage_usd":151211,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":133}],"liveness":null,"pay":{"stated_usd_annual":202700,"is_top_pay":false},"html_url":"https://alion.io/job/visa-staff-software-engineer-ai-solutions","json_url":"https://alion.io/job/visa-staff-software-engineer-ai-solutions.json","meta":{"generated_at":"2026-11-01T17:46:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27251,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":83},"rest":"https://alion.io/mcp/rest/get_company?id=83"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvisa-staff-software-engineer-ai-solutions"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvisa-staff-software-engineer-ai-solutions"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvisa-staff-software-engineer-ai-solutions"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/visa-staff-software-engineer-ai-solutions\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvisa-staff-software-engineer-ai-solutions"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":173721}},{"tool":"search_jobs","arguments":{"company":"visa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":173721},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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