{"id":4228910,"url":"https://alion.io/job/visa-wfp-analyst","title":"WFP Analyst","company":{"id":83,"name":"Visa","domain":"visa.com","url":"https://alion.io/company/visa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":135,"ghost_share":0.022,"stale_share":0.541,"repost_share":0.059,"time_to_fill_p50_days":34,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false},{"name":"Copilot","optional":true},{"name":"Power Automate","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-11-13T09:00:15Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T09:00:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Us\nVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.\nAt Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.\nJoin Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.\nJob Description\nVisa’s Operational Workforce Planning team supports more than 20,000 employees globally and plays a critical role in delivering a consistent, efficient, and best-in-class WFP experience.\nThe Analyst is responsible for supporting back-office WFP operations, including processing position data changes, location update, cost center changes etc... This role uses systems such as ServiceNow and Workday to research requests, process transactions, and ensure accurate and timely resolution.\nThis role partners closely with People Business Partners, employees, managers, Payroll, Benefits, Compensation, and other Centers of Excellence to support operational excellence, continuous improvement, and a high-quality WFP experience.\nThis role reports to the Manager, Workforce Planning.\nKey Responsibilities\nProcess position data changes, including location, cost center, supervisor.\nResearch, analyze, and resolve employee data requests submitted by managers, employees, People Business Partners, and internal COEs.\nUse ServiceNow, Workday, and vendor tools to process transactions, document cases, and determine accurate next steps.\nCommunicate request status, outcomes, and resolutions in a timely and professional manner.\nSupport cyclical People programs, including annual reviews, promotions, and other employee-impacting events.\nReview and complete forms accurately for submission to COE teams, vendors, or internal partners.\nMaintain employee files and records in accordance with internal standards and confidentiality expectations.\nPartner with HR, Payroll, Benefits, Compensation, and other teams to improve processes and deliver a high-quality employee experience.\nDemonstrate flexibility in managing unexpected requests, shifting priorities, and high-volume transaction periods.\nMaintain discretion and adhere to strict confidentiality standards when handling employee information.\nQualifications\nBasic Qualifications\n2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)\nExperience with Workday HCM or comparable HR systems for data entry, reporting, or position management.\nProficiency in Excel, including Power Query, for workforce data manipulation and analysis.\nPreferred Qualifications\n3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)\nExperience building or maintaining workforce reports and dashboards in Power BI or comparable data visualization tools.\nKnowledge of workforce planning concepts, including headcount forecasting, capacity planning, or scenario modeling.\nExperience working cross-functionally with Finance, HR, or business operations teams on data-driven requests.\nFamiliarity with AI-enabled productivity tools (e.g., Microsoft Copilot, Power Automate) applied to reporting or data workflows.\nExperience communicating analytical findings to non-technical audiences, including written summaries and stakeholder-ready visualizations.\nExposure to labor market data sources or people analytics platforms as inputs to workforce planning or talent strategy work.\nVisa is an EEO Employer\nQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. 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Docs: https://alion.io/developers"}}