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Workspace, en s'appuyant sur une expertise technico-fonctionnelle et une connaissance approfondie du parcours utilisateur sur les produits existants côté Workspace (devices et espaces partagés).\nLes missions sont:\n-Cartographie des services existants sur le périmètre Workspace (devices, salles de réunion, imprimantes…), en collaboration avec les PO, pour identifier les offres actives, les écarts et les zones d'ombre.\n-Analyse des retours utilisateurs (enquêtes, feedback terrain, tickets) et les intégrer dans les roadmaps définies par les PO et les équipes techniques.\n-Contribution à la définition et à l'évolution des offres Workspace, en lien étroit avec l'équipe Offering et les parties prenantes métiers.\n-Promotion de l'offre Workspace auprès des utilisateurs et relais internes, en animant la communauté des PO & OM avec des contenus engageants (guides, bonnes pratiques, retours d'expérience…)\n-Participation à la simplification du catalogue et à l'amélioration de l'expérience utilisateur.\n-force de proposition sur les évolutions à venir (ex. : intégration IA, offres packagées, convergence device & réseau).\nProfil recherché\nCompétences clés :\n-Expertise technico-fonctionnelle sur le poste de travail : Windows, Mac, HVD, équipements de salles de réunion, imprimantes, etc.\n-Capacité à challenger et structurer une offre orientée utilisateur.\n-Rigueur documentaire et sens de l'organisation.\n-Aisance relationnelle et travail en équipe transverse.\n-Sensibilité à l'expérience utilisateur et à la valeur 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